Can't wake up!

[Accessless]

I have just set up another computer and when I tell it to sleep or it automatically goes to sleep I can't wake the computer because it cuts power to all the USB ports, so that includes the keyboard and mouse. In addition for some reason the power button will not wake the PC. I have tried changing the ACPI settings to S1, S3 and S1&S3 (S5?). I can't find anything else under the power or USB settings also there doesn't seem to be anything useful in the BIOS updates. I'm sure that getting a PS/2 keyboard/mouse would solve the problem but that would be complicated as they are outdated.

My current solution is to disable sleep, has anyone else got a better solution?

============================================
Motherboard:
Asus M2N4-SLI
Processor:
AMD Athlon 64 X2 4200+
RAM:
1024Mb DDR2 533 (1024Mb on order)
Graphics:
ATi Radeon 3870
OS:
Windows 7 x86
============================================

[Kurtiskain]

Hey dude,

Just into this link here:

http://dlsvr03.asus.com/pub/ASUS/mb/socketAM2/M2N4-SLI/e2670_m2n4-sli.pdf

And go down to page 40, this hould help you solve your issue

Kurtis

[BC_Programmer]

I'm sure that getting a PS/2 keyboard/mouse would solve the problem but that would be complicated as they are outdated.

what?

[Kurtiskain]

what?

Easy BC
A PS/2 mouse + KB is easy enough to find...if not there are USB to PS2 adapters. Infact I use them for my wireless K/B + mouse setup. This because the reciever either uses 1 USB, or 2 PS/2 plugs with adapter. (the receiver already has the connection for the PS/2 mouse, you add the adapter to the USB connector for the K/B.) for the sheer fact that when i play FPS games, the nature of USB being serial means that i can either srtafe, or move my cursor....so parellel PS/2 it is ^_

This may or may not solve your problem anyway...depending on which way his PS/2 +5V jumper is adjusted as shown in the MoBo manual linked above.

[talontromper]

Ya, I'm with BC_P at first i thought that your mobo did not have a PS/2 port, but it does. So what is the problem with having a ps/2 keyboard or mouse?

[Allan]

1) Instead of "sleep" you can set the power options to disable the hd & display after a defined period of inactivity. Easier on the system and flawless.

2) You can change the power options to not disable usb.

[Accessless]

Hey dude,

Just into this link here:

http://dlsvr03.asus.com/pub/ASUS/mb/socketAM2/M2N4-SLI/e2670_m2n4-sli.pdf

And go down to page 40, this hould help you solve your issue

Kurtis

Thanks although I'm not sure how that helps.

Ya, I'm with BC_P at first i thought that your mobo did not have a PS/2 port, but it does. So what is the problem with having a ps/2 keyboard or mouse?

It's not my computer and the owner likes their current USB keyboard.

Ya, I'm with BC_P at first i thought that your mobo did not have a PS/2 port, but it does. So what is the problem with having a ps/2 keyboard or mouse?

I did think of that but space is a problem, it's a cupboard pc...

1) Instead of "sleep" you can set the power options to disable the hd & display after a defined period of inactivity. Easier on the system and flawless.

2) You can change the power options to not disable usb.

1) Good idea, possibly the best yet but I would like to keep it a last reort.

2) How do I do that exactly?

[Kurtiskain]

Thanks although I'm not sure how that helps.

Motherboards have these jumpers on them that allow you to set whether or not the USB ports are disabled during S1, S3 and so on.
I believe these jumpers are set to the 'disabled' position currently. Changing these jumpers on the motherboard will keep the USB connectors powered and operational during sleep mode.

[Allan]

2) How do I do that exactly?

Go into Power Options in the Control Panel and check the settings for USB for your power plan

[Accessless]

Go into Power Options in the Control Panel and check the settings for USB for your power plan

Close but no biscuit, I'm going to see if disabling hibrid sleep makes a difference.

[Accessless]

No... it doesn't.

Let's start from the top. I'm going to assume, now, that the motherboard is hardwired to turn off the USB ports during shutdown conditions and no amount of software tweaks will change that. Now what's bothering me is why is this computer is not booting from sleep mode in response to the power button?

The USB ports power off on a normal shutdown but not the power switch (because that would be stupid). The power switch works to boot up the computer after a normal shutdown, so why is it not working for standby?