I have AVG Internet Security, and I've had it since October (after switching from Kaspersky).
Recently, it did an update that required me to reboot. After rebooting, a black screen and the mouse pointer shows up where the login screen usually comes up. The screen stays that way until I power off my computer (laptop, rather) by holding the power button. I've troubleshooted this 3 times since the most recent update; system restores and whatnot. But just today, my restore points are "magically" gone (auto-delete?). Anyways, I can only run Windows [7] in Safe Mode until the problem is fixed with AVG. Any recommended steps I should take?
Also, I find it weird how the Fn+F10 and Fn+F11 (increase/decrease) keys work in Safe Mode, but not on normal boot... I have to use a third-party app to control my brightness... any tips?