Creative Audigy SoundCard - Failure!

[kop_king]

hi people, My 1st day here!

I have a problem with my Soundblaster 5.1 Audigy audio card, my PC does not recognise this hardware. When I run Creative Diagnostics, it fails everything and recommends re-installing the soundcard which I do. I also put the card in a different PCI slot, but still my PC does not recognise the hardware. The cables seem to be connected fine. Some sound does come form the speakers, but it is a "hollow" sound.

Drivers do not help, because my PC does not recognise the soundcard although they are installed from previously. I have never had problems before with this Creative Audigy Platinum EX card.

Many thanks

[Raptor]

What operating system are you using?

When has the problem first occured?

[Flame]

Have you made any changes to your system prior to the computer failing to recognize the card? Installed any new hardware/software recently? Any changes at all?

[glb]Flame[/glb]

[kop_king]

hi people...thanks for your help.
I run the following:

Win XP (SP 2)
AMD Athlon 2400+
1GB Ram
80GB Hard Drv

I have made no changes prior to the computer failing to recognize the card, and I have only installed some new PC GAmes such as Railroad Tycoon 3 and Virtua Tennis.

This problem is new, only a week old. The card has been perfect the last 2 years.

Thanks again.

[Raptor]

Test the soundcard in another system.