INSTALLATION WINDOW CANT CLOSE

[EK]

Hi Everybody!

Am running windows XP on an HP dc7700 Desktop. I have an installation window that come by itself and its refusing  to go.

Its labeled 'status'. when I cancel it,  its comes back again.

The error message is like:

"The feature you are trying to use is on the CD-ROM or other removable disk that is not available. Insert the 'status' disk and press ok..

The biggest problem is I cant install some programs , the are saying another installation is in progress.

Plz help

Edgar

[Allan]

What led up to this? Did you install new hw or sw, was there an error or a virus? As a first step you might want to run full scans with both your anti virus utility and malwarebytes.

[greg]

Am running windows XP on an HP dc7700 Desktop. I have an installation window that come by itself and its refusing  to go.

System restore to a day when all was well.

start,All programs,accessories, system Tools and click system restore.

or

http://support.microsoft.com/kb/304449

"At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER."


C:\WINDOWS\system32\Restore>dir
 Volume in drive C has no label.
 Volume Serial Number is F4A3-D6B3

 Directory of C:\WINDOWS\system32\Restore

04/14/2008  07:00 AM           380,416 rstrui.exe

C:\WINDOWS\system32\Restore>rstrui.exe

________________________

System Restore
"A tool that tracks changes to your computer and creates a restore point when it detects the beginning of a change. You can use the System Restore Wizard to select a restore point to restore your computer to an earlier state when your computer was functioning the way you like."