Firefox 3.5.8 message: Firefox has encountered a problem and has to close

[Drd]

Hello: I used firefox happily for years, but in the past few months, whenever I open more than say five tabs in Firefox, I get this: Sorry, Firefox has encountered a problem and has to close  message.  In my work I often need to have multiple windows or tabs open, viewing resources that I use for developing university classes. Then, right when I have everything all lined up and ready to go, there goes firefox!
  Then if I start it up again, I get a message: This is embarrassing, there is a problem reloading some of the windows, and a list of windows and tabs come for me to choose from and x some so that Firefox can start up again.  It wasn't always this way, Firefox used to be such a breeze to use. Now I have to revert to IE which is just no fun!

 Can you help please?
Thanks

DrD

[rthompson80819]

It sounds like you need to reinstall Firefox anyway, so why not go the latest version which is ver 3.6?

[Broni]

When you uninstall it, make sure, all FF traces are gone: http://kb.mozillazine.org/Uninstalling_Firefox

[Drd]

Hello Mr. Broni: I'm so glad to see you here. You have always helped me so much with any problem I've had, and I've had some problems!  A question: If I uninstall in this way, all traces, will I lose the info in my Zotero? I have an entire year or so of a collection of research paper and resources in there.  In fact it's one of the main reasons I  use Firefox. 
  If I uninstall Firefox using the program you provided the link for, will I use my Zotero?

Thanks!

Dr. D.

[Broni]

I'm not familiar with Zotero, but I just read a little about it and assume, it stores its data somewhere.
If you backup that data, it should be available, when you reinstall Firefox and Zotero add-on.

To make it double safe, use Mozbackup to backup all of your data: http://mozbackup.jasnapaka.com/

I can see, they have a forum here: http://forums.zotero.org/categories/
Ask people there.

[Drd]

Thank you, Broni. Will do.

Dr. D'Elia

[Broni]

Sure thing