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Author Topic: Bugcode_usb_driver  (Read 3336 times)

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mikie

    Topic Starter


    Newbie

    Bugcode_usb_driver
    « on: March 27, 2010, 10:00:11 PM »
    Hi,
    I have a Windows Vista 64 bit and it just shut down by itself and gave me a blue screen that says "A problem has been detected and windows has been shut down to prevent damage to your computer.
    Bugcode_Usb_Driver
    What can I do? i'd be grateful for any advice.

    Thanks

    dahlarbear



      Specialist

      Thanked: 101
      Re: Bugcode_usb_driver
      « Reply #1 on: March 28, 2010, 04:56:28 AM »
      1.  More information might be helpful:
           a.  The stop code with its four parameters; e.g. Technical Information:  STOP: 0X000000FE (0X00000008,0X00000006,0X00000001,0X87BD4930).
           b.  What service pack level are you using?
           c.  When does the error occur, during system startup?
           d.  If you disconnect all of the high-speed USB devices, does error still occur?
           e.  Does it occur if you boot to "Safe Mode"?  (Does Vista even have a safe mode?)

      2.  I don't know anything regarding this error other than what "google" tells me.  Here's one of the links:  Blue Screen after Windows Vista SP2 installed on my TouchSmart IQ770

      mikie

        Topic Starter


        Newbie

        Re: Bugcode_usb_driver
        « Reply #2 on: April 06, 2010, 10:43:57 PM »
        Hey,
        a. I tried to copy the stop code and got STOP:0X000000FE (0X0000008, 0X0000006, 0X0000001, 0XFFFF...(missing)
        b. I'm using Service Pack 2
        c. The error occurs randomly when I've been using the computer for a while
        d. The only USB's I have are my external hard drive and a mouse and the error still occurs without those plugged in.
        e. don't know
        The link you gave suggests using a hotfix, though I'm not sure if I should use it since Microsoft says its not well tested.

        Any other options?