Hi,
At work we have a computer that is starting to play up when booting. It's a high spec Acer with 4gb DDR3 RAM and Core 2 Duo processor and we've had it for about four months. We rarely use it and we booted it up this morning - fine, until we get to the desktop where it just becomes unresponsive. An issue with Windows Explorer it seems? We left it for an hour and still no luck in terms of accessing files - it just says on all the windows, 'not responding'. I personally rarely use the PC, so it could be a virus infection. I've downloaded an AVG rescue disk, which I started, but never had time to get finished (so I don't know the results!). I did try safe mode (with no networking or command prompt) and it is still unresponsive at the desktop there.
Is this a common problem with vista that requires an easy fix, or does it sound like a virus? If it sounds like a virus, then I'll start the scan again when i get in on tuesday. P.S. It looks as if Norton 360 and McAfee are both installed (which could be the cause), but I couldn't access any files, let alone control panel.
Any ideas? A quick reply would be appreciated. Thanks!