keep getting :program not responding

[gogoat]

I switched from Verizon to Comcast for my internet and now I keep getting "program not responding" when I use Internet Explorer to get on my Comcast email or when I switch from comcast email to another email provider or just to use MS Word. It takes me literally hours to get things done on my laptop. Comcast says it is not their fault. I do get internet sites ok but just trying to sign on to use my comcast email o switch operations is teribly time consuming . I never had this problem with Verizon as my internet provider.

[mrrigga]

Could be malware Had something similar myself. Try downloading Malwarebytes this will scan and remove all spyware and malware Can be downloaded from www.downloads.com

[rthompson80819]

I agree that you have something else going on.

I've got Comcast email too, and while it's not my favorite email program, it's OK.  I'm just too lazy to switch.  I've got gmail also, and don't have any of the problems you have.