Computer possibly compromised

[Dr Jay]

How is your computer running at this point?

[quaxo]

The computer is running fine. Like I said before, nothing has been detected on it by anything.

It looks like this one is clean for now. I'll run the same scans on my desktop as well and see if anything comes up. It seems unlikely that someone would be able to get both my Gmail and Warcraft passwords, as they're not the same. I suspect one of these two systems has a keylogger. Starting to look like it's not this laptop.

[Dr Jay]

Well, let's clean up.

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
  
• Select System
  
• On the left select Advance System Settings and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
  
• Select Performance Information and Tools
  
• On the left select Open Disk Cleanup
  
• Select Files from all users and accept the warning if you get one
  
• In the drop down box select your main drive i.e. C
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

• Save it to your Desktop.
  
• Double click OTC.exe.
  
• Click the CleanUp! button.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start
  button to begin the process. Depending on how often you clean temp
  files, execution time should be anywhere from a few seconds to a minute
  or two. Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

[quaxo]

 Results of screen317's Security Check version 0.99.3 
 Windows Vista Service Pack 2 (UAC is enabled)
 Internet Explorer 8 
``````````````````````````````
Antivirus/Firewall Check:
 Windows Firewall Enabled! 
 ESET Online Scanner v3   
 Kaspersky Internet Security 2010   
 WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
 Java(TM) 6 Update 19 
 Java(TM) 6 Update 2 
 Out of date Java installed!
 Adobe Flash Player 10 
Adobe Reader for Pocket PC 2.0
Adobe Reader 8.1.0
Out of date Adobe Reader installed!
````````````````````````````````
Process Check: 
objlist.exe by Laurent
 Kaspersky Lab Kaspersky Internet Security 2010 avp.exe 
 Kaspersky Lab Kaspersky Internet Security 2010 klwtblfs.exe 
````````````````````````````````
DNS Vulnerability Check:
 Request Timed Out (Wireless Internet connection/Disconnected Internet/Proxy?)

``````````End of Log````````````

I'll update Java when I get home and uninstall ESET when I get home as well.

[Dr Jay]

Please download the newest version of Adobe Acrobat Reader from Adobe.com

Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

Once old versions are gone, please install the newest version.

==

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.

==============

See this page for more info about malware and prevention.

Any more questions?

[quaxo]

Sorry, wasn't ignoring this. I threw my back out working in the garden and have been laying down for the better part of two days.

I actually have two questions:

1. Did you see anything in the logs that looked suspicious?

2. When I get around to doing this with the desktop, do you want me to just continue here or start a new thread?

[Dr Jay]

Logs looked clean.

Post a new topic for the other computer.