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Author Topic: need help with spyware urgent  (Read 6253 times)

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killer6008

    Topic Starter


    Starter

    need help with spyware urgent
    « on: May 05, 2010, 12:16:56 PM »
    Hi everyone

    I don't know this morning my computer got infected really badly. I am using windows xp and you know how you get windows warning icon which tells you that you have no anti virus installed or no firewall installed a similar icon to that comes up with a green tick and tells you that your computer has been infected by all these viruses and guide you to an antivirus software's website which is basically the stuff I am trying to get rid of.

    The main problem with this is as soon as windows starts it blocks every .exe from opening and running including the task manager. If I am quick I can run task manager as soon as windows is opened. Then I kill three of the processes which look suspicious to me and the icon goes away from taskbar.

    But thats not it than I am able to download all the different anti virus and anti malware but it wont let me update any of it. It keeps saying that the firewall is blocking access to the internet but I have no firewall installed and I am pretty sure that its the computer being infected which is blocking it.

    I tried several different softwares to fix this including SuperAntiSpyware and Malwarebytes Anti Malware, and mcafee anti virus but none of them detects it. Also tried following the guide in the forum section checking add remove programs and house cleaning nothing works and since I can not update any of the definitions its useless.

    I am posting my hijackthislog if anyone can help me with this please it would be great.


    Thanks

    killer6008

      Topic Starter


      Starter

      Re: need help with spyware urgent
      « Reply #1 on: May 05, 2010, 12:17:22 PM »
      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 19:17:54, on 05/05/2010
      Platform: Windows XP SP3 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\Program Files\VMware\VMware Tools\vmacthlp.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
      C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      C:\WINDOWS\system32\AppleOSSMgr.exe
      C:\WINDOWS\system32\AppleTimeSrv.exe
      C:\WINDOWS\system32\bgsvcgen.exe
      C:\Program Files\Bonjour\mDNSResponder.exe
      C:\Program Files\Java\jre6\bin\jqs.exe
      C:\WINDOWS\system32\nvsvc32.exe
      C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
      C:\WINDOWS\system32\wscntfy.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\system32\rundll32.exe
      C:\WINDOWS\system32\RUNDLL32.EXE
      C:\Program Files\Boot Camp\KbdMgr.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
      C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
      C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
      C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Messenger\msmsgs.exe
      C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
      C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Program Files\Windows Live\Messenger\msnmsgr.exe
      C:\Program Files\Windows Live\Contacts\wlcomm.exe
      C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
      O1 - Hosts: ::1 localhost
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
      O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
      O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
      O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
      O4 - HKLM\..\Run: [Apple_KbdMgr] C:\Program Files\Boot Camp\KbdMgr.exe
      O4 - HKLM\..\Run: [VMware Tools] C:\Program Files\VMware\VMware Tools\VMwareTray.exe
      O4 - HKLM\..\Run: [VMware User Process] C:\Program Files\VMware\VMware Tools\VMwareUser.exe
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
      O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
      O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB002" /M "Stylus Photo RX420"
      O4 - HKLM\..\Run: [oetrqski] C:\Documents and Settings\Jamal\Local Settings\Application Data\dvhngjlln\ffbdfwgtssd.exe
      O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files\DAEMON Tools Pro\DTProAgent.exe"
      O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray
      O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
      O4 - HKCU\..\Run: [oetrqski] C:\Documents and Settings\Jamal\Local Settings\Application Data\dvhngjlln\ffbdfwgtssd.exe
      O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
      O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
      O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
      O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
      O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Global Startup: PHOTOfunSTUDIO 4.0 HD Edition.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO 4.0 HD\AutoStartupService.exe
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
      O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
      O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware tools\vsock sdk\bin\win32\vsocklib.dll
      O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware tools\vsock sdk\bin\win32\vsocklib.dll
      O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
      O16 - DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/mjss/MJSS.cab109791.cab
      O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
      O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
      O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
      O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
      O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
      O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
      O20 - Winlogon Notify: TPSvc - C:\WINDOWS\SYSTEM32\TPSvc.dll
      O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
      O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
      O23 - Service: Apple OS Switch Manager (AppleOSSMgr) - Unknown owner - C:\WINDOWS\system32\AppleOSSMgr.exe
      O23 - Service: Apple Time Service (AppleTimeSrv) - Apple Inc. - C:\WINDOWS\system32\AppleTimeSrv.exe
      O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
      O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
      O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
      O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
      O23 - Service: TP AutoConnect Service (TPAutoConnSvc) - ThinPrint GmbH - C:\Program Files\VMware\VMware Tools\TPAutoConnSvc.exe
      O23 - Service: TP VC Gateway Service (TPVCGateway) - ThinPrint GmbH - C:\Program Files\VMware\VMware Tools\TPVCGateway.exe
      O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
      O23 - Service: VMware Tools Service (VMTools) - VMware, Inc. - C:\Program Files\VMware\VMware Tools\VMwareService.exe
      O23 - Service: VMware Physical Disk Helper Service - VMware, Inc. - C:\Program Files\VMware\VMware Tools\vmacthlp.exe

      --
      End of file - 9910 bytes

      killer6008

        Topic Starter


        Starter

        Re: need help with spyware urgent
        « Reply #2 on: May 05, 2010, 12:23:19 PM »
        Just read that should rename hijackthis to sniper.exe so done that posting log again.

        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 19:24:18, on 05/05/2010
        Platform: Windows XP SP3 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\Program Files\VMware\VMware Tools\vmacthlp.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
        C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        C:\WINDOWS\system32\AppleOSSMgr.exe
        C:\WINDOWS\system32\AppleTimeSrv.exe
        C:\WINDOWS\system32\bgsvcgen.exe
        C:\Program Files\Bonjour\mDNSResponder.exe
        C:\Program Files\Java\jre6\bin\jqs.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
        C:\WINDOWS\system32\svchost.exe
        C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
        C:\WINDOWS\system32\wscntfy.exe
        C:\WINDOWS\Explorer.EXE
        C:\WINDOWS\system32\rundll32.exe
        C:\WINDOWS\system32\RUNDLL32.EXE
        C:\Program Files\Boot Camp\KbdMgr.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
        C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
        C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
        C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
        C:\Program Files\iTunes\iTunesHelper.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\Messenger\msmsgs.exe
        C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
        C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
        C:\Program Files\iPod\bin\iPodService.exe
        C:\Program Files\Mozilla Firefox\firefox.exe
        C:\Program Files\Windows Live\Messenger\msnmsgr.exe
        C:\Program Files\Windows Live\Contacts\wlcomm.exe
        C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
        R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
        O1 - Hosts: ::1 localhost
        O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
        O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
        O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
        O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
        O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
        O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
        O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
        O4 - HKLM\..\Run: [Apple_KbdMgr] C:\Program Files\Boot Camp\KbdMgr.exe
        O4 - HKLM\..\Run: [VMware Tools] C:\Program Files\VMware\VMware Tools\VMwareTray.exe
        O4 - HKLM\..\Run: [VMware User Process] C:\Program Files\VMware\VMware Tools\VMwareUser.exe
        O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
        O4 - HKLM\..\Run: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
        O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
        O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
        O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
        O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
        O4 - HKLM\..\Run: [EPSON Stylus Photo RX420 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9CE.EXE /P31 "EPSON Stylus Photo RX420 Series" /O6 "USB002" /M "Stylus Photo RX420"
        O4 - HKLM\..\Run: [oetrqski] C:\Documents and Settings\Jamal\Local Settings\Application Data\dvhngjlln\ffbdfwgtssd.exe
        O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
        O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files\DAEMON Tools Pro\DTProAgent.exe"
        O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray
        O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
        O4 - HKCU\..\Run: [oetrqski] C:\Documents and Settings\Jamal\Local Settings\Application Data\dvhngjlln\ffbdfwgtssd.exe
        O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
        O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
        O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
        O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
        O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
        O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
        O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
        O4 - Global Startup: PHOTOfunSTUDIO 4.0 HD Edition.lnk = C:\Program Files\Panasonic\PHOTOfunSTUDIO 4.0 HD\AutoStartupService.exe
        O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
        O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
        O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
        O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware tools\vsock sdk\bin\win32\vsocklib.dll
        O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware tools\vsock sdk\bin\win32\vsocklib.dll
        O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
        O16 - DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/mjss/MJSS.cab109791.cab
        O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
        O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
        O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
        O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
        O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
        O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
        O20 - Winlogon Notify: TPSvc - C:\WINDOWS\SYSTEM32\TPSvc.dll
        O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
        O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        O23 - Service: Apple OS Switch Manager (AppleOSSMgr) - Unknown owner - C:\WINDOWS\system32\AppleOSSMgr.exe
        O23 - Service: Apple Time Service (AppleTimeSrv) - Apple Inc. - C:\WINDOWS\system32\AppleTimeSrv.exe
        O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
        O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
        O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
        O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
        O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
        O23 - Service: TP AutoConnect Service (TPAutoConnSvc) - ThinPrint GmbH - C:\Program Files\VMware\VMware Tools\TPAutoConnSvc.exe
        O23 - Service: TP VC Gateway Service (TPVCGateway) - ThinPrint GmbH - C:\Program Files\VMware\VMware Tools\TPVCGateway.exe
        O23 - Service: Vodafone Mobile Connect Service (VMCService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
        O23 - Service: VMware Tools Service (VMTools) - VMware, Inc. - C:\Program Files\VMware\VMware Tools\VMwareService.exe
        O23 - Service: VMware Physical Disk Helper Service - VMware, Inc. - C:\Program Files\VMware\VMware Tools\vmacthlp.exe

        --
        End of file - 9910 bytes

        SuperDave

        • Malware Removal Specialist


        • Genius
        • Thanked: 1020
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        • OS: Windows 10
        Re: need help with spyware urgent
        « Reply #3 on: May 12, 2010, 04:47:48 PM »
        Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

        1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
        2. The fixes are specific to your problem and should only be used for this issue on this machine.
        3. If you don't know or understand something, please don't hesitate to ask.
        4. Please DO NOT run any other tools or scans while I am helping you.
        5. It is important that you reply to this thread. Do not start a new topic.
        6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
        7. Absence of symptoms does not mean that everything is clear.

        Sorry for being so late in getting to your post. If you still need help, please try this

        Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
        Save Rkill to your desktop.

        There are 4 different versions. If one of them won't run then download and try to run the other one.
         
        Vista and Win7 users need to right click Rkill and choose Run as Administrator
         

        You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

        Rkill.exe
        Rkill.com
        Rkill.scr
        Rkill.pif

        Once you've gotten one of them to run then try to immediately run the following.
         
        Now download and Run exeHelper.

        Please download exeHelper from Raktor to your desktop.
        • Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed. A log file named log.txt will be created in the directory where you ran exeHelper.com Attach the log.txt file to your next message.

          Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

          ===================================

          If the above works, please try to do this.

          Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.

          Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

          Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.

          Exit out of MessengerDisable then delete the two files that were put on the desktop.

          =====================================
          Open HijackThis and select Do a system scan only

          Place a check mark next to the following entries: (if there)

          R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
          O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
          O4 - HKCU\..\Run: [oetrqski] C:\Documents and Settings\Jamal\Local Settings\Application Data\dvhngjlln\ffbdfwgtssd.exe
          O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
          O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

          Important: Close all open windows except for HijackThis and then click Fix checked.

          Once completed, exit HijackThis.
          ====================================

          P2P - I see you have P2P software installed on your machine. (LimeWire.exe) We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.

          Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

          I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

        Windows 8 and Windows 10 dual boot with two SSD's