HELP PLEASE!!!!

[mellowship]

 

My computer keeps prompting:

Application cannot be executed. The file ******.eve is infected. Do you want to activate your antivirus software now?

And I keep having anti-virus pop ups and windows security alerts. Followed by many many windows updates icons

Somebody help me pleasee!!! I am begging you

[mellowship]

im sorry its .exe
no eve...

[Allan]

http://www.computerhope.com/forum/index.php/topic,46313.0.html

[Quantos]

Calm down.  Go Here and follow the directions exactly.  Post the required logs as well.

[mellowship]

Im trying... I cant follow the steps...
The prompt thing wont allow ANY programs i installed to run...

[mellowship]

I cannot run any programs... I manage to install everything except the superantispyware. but though installed... i cannot run any....

[SuperDave]

Please boot into "Safe Mode with networking", download MBAM and run the scan.

Here's how to get into Safe Mode.

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

[mellowship]

Thank you so much for your time to view this.

In the attempt of trying to install SuperAntiSpyware in safe mode as you said, I was prompt

The window installer service is not accessible in Safe Mode. Please try again when your computer is not in safe mode or you can use System Restore to return your machine to a previous good state.

Help please, how do I do this... If im not in safe mode... the virus prompt shuts me out too.

[SuperDave]

I asked you to install MBAM, not SAS. SAS will not install or run in Safe Mode.

[mellowship]

I've got the three logs all done. Thanks so much, the symtoms are gone. But my window gives this notification that it tries to stop something in startup and that program needs permission to continue.

What do I do now?

Do I post the logs on the forum above? or here?

[Quantos]

Just post them here.

[SuperDave]

Is this the same computer that DragonMaster Jay is helping you with
here?