Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Application cannot be executed. The file *** has been infected.  (Read 4551 times)

0 Members and 1 Guest are viewing this topic.

ndwar

    Topic Starter


    Rookie

    Hello,

    It seems like I might be having the same issue as many others. IE gives me the "Application cannot be executed. The file *** has been infected" message repeated, for any website I try to open. Along with that, some kind of Anti Virus software opens up in another tab.

    How to fix this issue ?  Please help me. Much thanks.

    jblab



      Rookie
    • Thanked: 1
      Re: Application cannot be executed. The file *** has been infected.
      « Reply #1 on: May 19, 2010, 08:30:14 PM »
      To clarify, when you open IE up and you try to visit a website, It says "Application cannot be executed. The file *** has been infected." THEN a tab (in IE) opens and goes to a website that trying to sell an Anti-Virus Software?


      Geek-9pm


        Mastermind
      • Geek After Dark
      • Thanked: 1026
        • Gekk9pm bnlog
      • Certifications: List
      • Computer: Specs
      • Experience: Expert
      • OS: Windows 10
      Re: Application cannot be executed. The file *** has been infected.
      « Reply #2 on: May 19, 2010, 08:37:25 PM »
      It is not just one file.
      You have to remove the Malware from your PC.
      Follow the instructions given by evilfantasy.

      ndwar

        Topic Starter


        Rookie

        Re: Application cannot be executed. The file *** has been infected.
        « Reply #3 on: May 19, 2010, 10:18:27 PM »
        That's right, jblab.

        ndwar

          Topic Starter


          Rookie

          Re: Application cannot be executed. The file *** has been infected.
          « Reply #4 on: May 19, 2010, 10:19:10 PM »
          What exactly should I do, Geek-9pm?

          Geek-9pm


            Mastermind
          • Geek After Dark
          • Thanked: 1026
            • Gekk9pm bnlog
          • Certifications: List
          • Computer: Specs
          • Experience: Expert
          • OS: Windows 10
          Re: Application cannot be executed. The file *** has been infected.
          « Reply #5 on: May 19, 2010, 11:35:08 PM »
          What exactly should I do, Geek-9pm?
          First you go back to this page.
          http://www.computerhope.com/forum/index.php/board,7.0.html

          Dictation mode.
          You need to read over what evil fantasy has posted on the virus removal forum. There are four or five posts by him. Especially notice the top post, which is the newest. There's been a lot of response than additional comments to this new post of his. Try to follow the thread through and notice how other people are responded to his suggestions and recommendations about how to remove spyware, viruses, mall where and root kits and other nasty things that might be in your computer.
          If your computer is working alright on the Internet, you can go to the mile whereby its forum and download one of their programs to check your computer. However, in some cases the infections are so bad you can't even get to the mile where site. Some of these viruses are so sneaky that they will block you from getting to the mile whereby its site, because they know that is going to get rid of them.
          You might even have to use another computer to download the software removal tools you'll need. Then take him over to the infected computer on a USB stick.
          But first, before you try any of this, you need to pay attention to what evil fantasy has to say. He is the most experienced and willing volunteer on this website. Please read over what he says. Carefully. And do not under estimate the evil power of these viruses and other nasty things. I've gone through some of this myself, and it's not a pleasant experience.
          You will note that there are remarks about making a hijack log. Before you do that, you need to be sure you know what you're doing and do the instructions just as they say. They do not like it if you just start posting huge logs on to the forum without first reading over the instructions.
          However, if you cannot get rid of the infection using the recommended tools, you will have to get help from one of the experts available here at computer hope. Please remember these fellows are volunteers and they are overworked. Sometimes nearly a third or more of the requests we get on this form are for virus removal, and it requires quite a bit of attention to do it properly.
          Now this point, I used to put a word in for the importance of having a backup. But you have been taking care of that. Right?

          ndwar

            Topic Starter


            Rookie

            Re: Application cannot be executed. The file *** has been infected.
            « Reply #6 on: May 20, 2010, 12:26:19 PM »
            Thanks, Geek. I tried running the different virus removal software on my computer (ExeHelper, Super Anti Spyware and Rkill), but I presume the virus prevents them from running.

            What do you recommend I do?

            Thanks again.


            Geek-9pm


              Mastermind
            • Geek After Dark
            • Thanked: 1026
              • Gekk9pm bnlog
            • Certifications: List
            • Computer: Specs
            • Experience: Expert
            • OS: Windows 10
            Re: Application cannot be executed. The file *** has been infected.
            « Reply #7 on: May 20, 2010, 02:29:46 PM »
            We trust you have read the articles by evil fantasy.

            With our limited experience we are inclined to use the hardware option.
            It goes like this.
            Paul out the original hard drive from the computer and replace it with a clean virgin disk drive. And install the operating system on it. And get a copy of a good anti-virus program, such as the free AVG.
            http://www.avg.com/us-en/download-avg-anti-virus-free-edition
            Have the firewall on. Go to the website
            http://www.malwarebytes.org/
            Download free version  Malwarebytes' Anti-Malware
            after that, our down your computer and take the original drive and stick it in as a slave drive or a second channel drive. Make sure you reaboot the system into the new disc, not the original disk. And make sure you boot into safe mode.
            Now turn off the Internet and then after that turn off your anti virus software. Next run the file you downloaded fromMalwarebytes. It says not to run it in the safe mode, but go ahead and do that the first time. What we really want to do is scan the second drive, the slave drive in your system. The new drive should be clean as a whistle.
            After that reboots the system and start up again off the new drive and this time don't use a safe mode. But still don't beyond the Internet. Run the scan again and see what you find. Then after that run your anti virus software and see what it finds. It might find something different.
            This is a time-consuming procedure, but it does not require a lot of brain power. So it works for me because I cannot concentrate for long periods of time on a lot of details. I have to have a procedure that is straightforward and will produce predictable results.
            Now when all the bad stuff has been removed from the second drive, it's time to start back up again with the original drive, but the new driver going to be set aside, that's our panic system.  The methods I use personally are very redundant, but that's what works for me.
            There's still the possibility that the original drive is not going to boot property. Removing the mall where from your system is a destructive process. Something very important could have been seriously damaged.
            To avoid the damage you get from using this procedure, you would do better to follow the advice given by evil fantasy and others who are trained experts in virus removal.
            Please note that the program called AVG and programs like our resident virus protection programs. Normally you should be using these at all times. And especially when you're on the Internet.
            The other program from the Malwarebytes is a removal tool that you might run two or three times, but it is not a resident program.
            We hope this is of some help to you. In no way is this meant to imply that the personal methods I use are better than the ones the others have learned.

            Remember that Malware is exactly what the name implies. Its purpose is to do bad things to your computer.
             


            SuperDave

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Thanked: 1020
            • Certifications: List
            • Experience: Expert
            • OS: Windows 10
            Re: Application cannot be executed. The file *** has been infected.
            « Reply #8 on: May 20, 2010, 04:30:39 PM »
            Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

            1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
            2. The fixes are specific to your problem and should only be used for this issue on this machine.
            3. If you don't know or understand something, please don't hesitate to ask.
            4. Please DO NOT run any other tools or scans while I am helping you.
            5. It is important that you reply to this thread. Do not start a new topic.
            6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
            7. Absence of symptoms does not mean that everything is clear.

            Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
            Save Rkill to your desktop.

            There are 4 different versions. If one of them won't run then download and try to run the other one.
             
            Vista and Win7 users need to right click Rkill and choose Run as Administrator
             

            You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

            Rkill.exe
            Rkill.com
            Rkill.scr
            Rkill.pif

            Once you've gotten one of them to run then try to immediately run the following.
             
            Now download and Run exeHelper.

            Please download exeHelper from Raktor to your desktop.
            • Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed. A log file named log.txt will be created in the directory where you ran exeHelper.com Attach the log.txt file to your next message.

              Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
            Windows 8 and Windows 10 dual boot with two SSD's

            ndwar

              Topic Starter


              Rookie

              Re: Application cannot be executed. The file *** has been infected.
              « Reply #9 on: May 20, 2010, 06:04:36 PM »
              Hello Super Dave,

              Thanks for your time. I actually downloaded Rkill.exe onto my USB (from another computer) since the infected computer wouldn't allow me access to any website. It also did not allow the program to run from the USB.

              Of course, I didn't right click to run as administrator, which is something I will try. Will keep you posted.

              I also tried to run exeHelper (from the USB) as suggested. The black window pops up for a brief second before disappearing completely.

              Thanks again.

              SuperDave

              • Malware Removal Specialist
              • Moderator


              • Genius
              • Thanked: 1020
              • Certifications: List
              • Experience: Expert
              • OS: Windows 10
              Re: Application cannot be executed. The file *** has been infected.
              « Reply #10 on: May 20, 2010, 06:47:10 PM »
              If you're running Vista or Windows 7 always right-click and run as administrator. If that doesn't work, please try this.
              Go to this link to create a Rescue CD or to this site to create a Rescue USB. Carefully follow all the instructions for whichever method you choose.
              Windows 8 and Windows 10 dual boot with two SSD's