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Author Topic: MalwareBytes paid version  (Read 3637 times)

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Kath2

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    MalwareBytes paid version
    « on: June 07, 2010, 09:29:17 AM »
    Does anyone have the paid version of MalwareBytes and if so, how is the updating? The reason I ask is apparently I've been spoiled with the virus programs, etc. automatically updating. I had been using the free version of SuperAntiSpyware and got tired of having to update it manually. I checked the settings, etc. and saw that with the paid version it would update at startup and every 8 hours. It had such good reviews so I trusted it and made the mistake of purchasing it. But, AFTER I had purchased it, I found out that if you're not online when it tries to update, you're out of luck. If you get an update, you have to do it manually. I had assumed it would try again if I wasn't online when it tried but I was wrong. How does the purchased version of MalwareBytes update work? Do I have to be online at the right time with it or if I'm not, will it try again later? I was no better off with the paid version of SuperAntiSpyware and I don't want to make that mistake again. Thanks for your time.

    Allan

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    Re: MalwareBytes paid version
    « Reply #1 on: June 07, 2010, 09:35:21 AM »
    I don't understand. When you do go online SAS will always notify there is an update if there is one more current than what you are running. All you have to do is click on update. Why purchase another product?

    Kath2

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      Re: MalwareBytes paid version
      « Reply #2 on: June 07, 2010, 10:56:11 AM »
      I don't understand. When you do go online SAS will always notify there is an update if there is one more current than what you are running. All you have to do is click on update. Why purchase another product?
      If I wanted an update of the definitions or the program, I had to do it manually or it wouldn't get done. Mine has never notified me of any updates being available. If I get it, I have to do it myself and that was why I wanted it. I thought it would update automatically or at least that's what it claimed to do. I went to their forum and asked about it and there were several others having the same problem. They told me to get a support ticket which is what I did and they couldn't help me either. I had found where Malwarebytes has a scheduler for their updates. I was hoping someone could tell me if it does what it claims to do. I can't tell by the free version and I don't want to purchase another one and then find out it doesn't do what they say it will.

      Allan

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      Re: MalwareBytes paid version
      « Reply #3 on: June 07, 2010, 11:50:34 AM »
      I've never had a problem with SAS notifying me of updates.

      Kath2

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        Re: MalwareBytes paid version
        « Reply #4 on: June 07, 2010, 04:50:29 PM »
        I've never had a problem with SAS notifying me of updates.
        My problem is that it will not update and they were advertising it to "automatically update" but it will not do it. Also, there are others that are having the same problem. It has notified me once or twice about the program updates but I still had to manually update it myself. But, it has never notified me of spyware definition updates and if I get them, I have to do it manually so why bother purchasing when you're not any better off than using the free version. And that was the reason I purchased it so it would automatically update it instead of me having to do it each time.

        SuperDave

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        Re: MalwareBytes paid version
        « Reply #5 on: June 07, 2010, 05:13:53 PM »
        If you go to their websites you will see there is more functionality in the paid versions, not just the automatic updates. My OS is scheduled for automatic updates but if my computer is not on at that time, I will get a message that there are updates waiting the next time I turn on my computer. The way around this it to leave your computer on 24/7 which is a bad practice, green planet wise.
        Windows 8 and Windows 10 dual boot with two SSD's

        Kath2

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          Re: MalwareBytes paid version
          « Reply #6 on: June 10, 2010, 05:51:54 AM »
          If you go to their websites you will see there is more functionality in the paid versions, not just the automatic updates. My OS is scheduled for automatic updates but if my computer is not on at that time, I will get a message that there are updates waiting the next time I turn on my computer. The way around this it to leave your computer on 24/7 which is a bad practice, green planet wise.
          If I had left my computer on AND connected to the internet 24/7, SuperAntispyware Pro would have updated but I don't do that and I'm not going to start it now. It didn't even notify me that there were updates waiting. I was just hoping someone could tell me that Malwarebytes Pro worked better than this. I didn't want to purchase it and THEN find out it wasn't any better. Thanks for your time.

          sjohnson2



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            Re: MalwareBytes paid version
            « Reply #7 on: June 10, 2010, 12:21:35 PM »
            I was using MalwareBytes home version for the last 3 months or so and I thought it was doing a good job of keeping my computer clean. Then I noticed my computer was behaving really slowly whenever I was online so I decided to scan it with Emsisoft Anti-malware software. I was shocked at how much crap it found on my computer and on my external drive. I have to say I would really recommend that anyone that thinks they have a problem try the Emsisoft software because it seems to be very good. As long as they can keep up with creating new definitions then I think the app is a keeper.

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