Dxdiag / Gaming Problems

[kmattack]

Okay, so I really have no idea what to do about my current computer problem. First things first, I'm on an HP tx2z Touchsmart Tablet PC, have Windows 7 (32 bit), and an ATI Radeon HD 3200 graphics card (not sure if the card matters though). My problem comes when I try to run Zsnes, a Super Nintendo Emulator. I've always ran it in the past (before updating to Windows 7). After the update to win7, I redownloaded Project 64 with no problems, and it worked fine, but yesterday I decided to download Snes9x (a different Super Nes emulator) instead of Zsnes, because I wanted to try it out. After I downloaded it, it wouldn't play and told me to download the newest DirectX, so I did, and afterwards nothing will play! I even deleted Snes9x and system restored to a point a couple of days ago, and I uninstalled P64 and reinstalled both it and Zsnes, and neither will play! When I start up Zsnes I get the error message "DirectDrawCreateEx failed", so I ran Dxdiag, and from the very get go (every time I run it), I see the message "Error: Problem getting extra display info", and also Direct3d acceleration is showing "Not Available" (instead of enabled) in the display tab. I can't find anything on the net, so hopefully you guys can help me out! Thanks ahead of time.

[BC_Programmer]

where did you get the "newest DirectX"?

for snes9x and ZSNESW you should get 9.0c- neither works with 10 or 11 (but you can install 9.0c side by side with 10 or 11)

[kmattack]

http://www.microsoft.com/downloads/en/confirmation.aspx?familyId=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displayLang=en

This is what it told me to download- the additional components that supposedly make it work.

[BC_Programmer]

try the offline installer.

http://www.filehippo.com/download_directx/

[kmattack]

Okay, dl'ed that, and did setup, but still no dice. Ran dxdiag, still got the error message and direct3d not available, and tried to start up Zsnes and got the "directdrawcreate" error again. =/

[BC_Programmer]

hmm...

does your graphics card show up properly in device manager?

[kmattack]

I'm pretty sure it shows up like it should...

[BC_Programmer]

Windows Key +R

type "devmgmt.msc" <enter>


Open the "Display Adapters" Node.
What do you see listed? Any exclamation marks?

For reference here is mine:

[kmattack]

Yeah, that's what I checked. All looks normal.



[recovering disk space - old attachment deleted by admin]

[kmattack]

So if the graphics card isn't the problem, do you have any idea what I could do? I'm stumped.

[BC_Programmer]

So if the graphics card isn't the problem, do you have any idea what I could do? I'm stumped.

Does Aero Glass work, or do you get an error?

if Aero glass works it is safe to say that DX11 is working fine.

For dxdiag's display tab is anything listed in the "notes" section?

[kmattack]

Okay, I ran Aero, and everything was fine, then opened up dxdiag and got no error, and now suddenly everything is working... ? I didn't do anything to fix the problem though... so I'm confused

[BC_Programmer]

hmm, maybe you just needed to use DX11 or something, so it could initialize everything I suppose.

[kmattack]

UGH! Shut down the comp last night, started it up today, tried to fire up Zsnes, and got the SAME ERROR. Dxdiag failed again as well. I'm so confused!

[BC_Programmer]

enable Aero glass and see if it works again.