New sound card is unable to detect

[Chilidrew]

I just recently bought a new sound card. It's a Rocketfish 5.1 PCI. My old one fried idk what happen to it so i bought a new one. I put it together in the computer took the old one out then turned on the computer. I put in the disk and got a message "System is unable to detect a supported product on your system. Please ensure that your product is properly installed before running this setup program. Setup will exit. I tried taking it out reputting it back in same thing. Computer cannot detect it any idea why it wont? I was told to update my BIOS tried and still.

[Computer_Commando]

Download & install drivers:  http://www.rocketfishproducts.com/p-171-rocketfish-51-channel-pci-sound-card.aspx

[Chilidrew]

I have the cd...

[Chilidrew]

Ok computer detect and everything installed right but now I still have no sound out of my headphones nor my speakers wow

[Computer_Commando]

Bad speaker or headphone connection.

[truenorth]

Or your sound parameters are not set right--such as sources are "muted". truenorth

[ohyoudancyhuh]

i have the same problem as the first post idk what to do someone please help me! i called the *censored* rocketfish people and they could not help. THANKS