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Author Topic: Blue screen!!!  (Read 2860 times)

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bulletfingrz

    Topic Starter


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    • Experience: Beginner
    • OS: Windows Vista
    Blue screen!!!
    « on: June 30, 2010, 07:48:20 PM »
     i was on my computer and went to restart it and then a blue screen came up with a message about my power or something and it continued with restarting and now i have no idea what to do can you guys help? thanks for everything


    Product
    Windows

    Problem
    Shut down unexpectedly

    Date
    6/29/2010 9:44 PM

    Status
    Report Sent

    Problem signature
    Problem Event Name:   BlueScreen
    OS Version:   6.0.6002.2.2.0.768.3
    Locale ID:   1033

    Files that help describe the problem (some files may no longer be available)
    Mini062910-01.dmp
    sysdata.xml
    Version.txt

    Extra information about the problem
    BCCode:   1000009f
    BCP1:   0000000000000004
    BCP2:   0000000000000258
    BCP3:   FFFFFA80039AD720
    BCP4:   0000000000000000
    OS Version:   6_0_6002
    Service Pack:   2_0
    Product:   768_1
    Server information:   c7a6e3c0-68cb-4043-9558-331ed088d92b


    P.s. can you guys tell me what caused the problem and on how to fix and prevent any future crashes?

    Broni


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    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 8
    Re: Blue screen!!!
    « Reply #1 on: June 30, 2010, 10:41:21 PM »
    Is the computer bootable?

    michelsmith



      Beginner

      Thanked: 3
      • Experience: Beginner
      • OS: Windows XP
      Re: Blue screen!!!
      « Reply #2 on: July 01, 2010, 12:34:07 AM »
      Follow these steps to fix a Blue Screen in Safe Mode

      Once booting start, select "Safe Mode" from the boot menu.
      Scan your hard drive by running your antivirus software.  If the program locates an infection, move it to your vault or follow the on-screen instructions. After program completion, if a virus was removed, attempt to reboot your computer and see if this clears up the problem. If not, restart your computer in safe mode.
      Restore your computer to a previous point. Click on the "Start" button. Select "All Programs", "Accessories", "System Tools" and finally "System Restore". Choose a restore point on or before the last day your computer worked without error. Finally Reboot your computer to see if it loads correctly.

      bulletfingrz

        Topic Starter


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        • Experience: Beginner
        • OS: Windows Vista
        Re: Blue screen!!!
        « Reply #3 on: July 01, 2010, 09:16:17 PM »
        yes, my computer is reboot able

        Broni


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        Re: Blue screen!!!
        « Reply #4 on: July 01, 2010, 09:31:08 PM »
        Download BlueScreenView (in Zip file)
        No installation required.
        Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
        When scanning is done, go Edit>Select All.
        Go File>Save Selected Items, and save the report as BSOD.txt.
        Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.