customer claims his memory is full even he deleted all his files

[bvs1216]

havent looked at his laptop yet but anyone know why this would happen?

[BC_Programmer]

havent looked at his laptop yet but anyone know why this would happen?

memory != hard disk space. I believe we've been over this.

[Kurtiskain]

memory != hard disk space. I believe we've been over this.

I know a lot of people who claim
if file == "deleted":
     file = "completely gone"

Make sure he is also emptying the recycle bin.

[..::Merlyn::..]

Make sure he is also emptying the recycle bin.

ROFL!!  

[Allan]

Why is that funny?

[rthompson80819]

I usually try not to be rude, but I'll make an exception this time.

This is a quote from bvs1216 a few days ago.

If my HD has 140 GB, why does it matter if i have only 2 GB of RAM seems like a drop in the bucket why so much in one and not the other?

He doesn't seem to know the difference between RAM and HDD space.  And he's charging people to work on their computers?

[Allan]

Believe me, the exact same thought crossed my mind.

[..::Merlyn::..]

I usually try not to be rude, but I'll make an exception this time.

This is a quote from bvs1216 a few days ago.

He doesn't seem to know the difference between RAM and HDD space.  And he's charging people to work on their computers?

PAHAHAHA... You're going to kill me... I am 16 and I know the difference between them (I think I was 12 when i found out )

[Kurtiskain]

PAHAHAHA... You're going to kill me... I am 16 and I know the difference between them (I think I was 12 when i found out )

And sorry to say but your age shows. I am 2 years older, I win.


It is a mistake many people make. A lot of people overlook that option as they assume people know what the recycle bin is, and to also empty it when deleting files.
If they are confused at the difference between Static memory (HDD) and dynamic memory (RAM) then it is possible that they have never been told.

[BC_Programmer]

If they are confused at the difference between Static memory (HDD) and dynamic memory (RAM) then it is possible that they have never been told.

Now you're confused. a Hard drive is not "memory" I'm pretty sure memory is always solid state.... and also what about SRAM? (Static-RAM) it's used for most CPU caches because of it's speed but you would hardly compare it to a HDD.

Make sure he is also emptying the recycle bin.

This might be the case. I often forget to do this and wonder myself, actually. (doesn't take long of course to realize that the recycle bin contains items). Of course this is assuming we are talking about hard disk space, not memory.

PAHAHAHA... You're going to kill me... I am 16 and I know the difference between them (I think I was 12 when i found out )

Seriously... it's not funny.

[bvs1216]

I usually try not to be rude, but I'll make an exception this time.

This is a quote from bvs1216 a few days ago.

He doesn't seem to know the difference between RAM and HDD space.  And he's charging people to work on their computers?

wow you know how to hold a grudge huh?

apparently something i wrote touched a raw nerve in the back of your mind hehe 

[2x3i5x]

when you hibernate your computer, the current session is stored into hard drive so it can be rebooted when computer is waked up.

Is the hard drive being used as 'memory' in this case???

[bvs1216]

no idea he says he used up all his GB on photos but deleted them all and it still says full

im thinking his recycle bin is still full who knows a few deletes and a defrag/*censored* scan should do the trick these people dont like to mess with their computers it hurts their brains lol

[2x3i5x]

if he uses windows xp, vista or 7, clear out the system restore points if system restore is still active.

[rthompson80819]

wow you know how to hold a grudge huh?

I really don't  have any kind of grudge against you, and I hope you stay with CH to learn more about computers (we all learn something everyday, or at least hopefully we do), but from your posts I get the feeling that you are not ready to start charging people to work on their computers.