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Author Topic: Can't run programs or connect to internet  (Read 67670 times)

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Xerinous

    Topic Starter


    Beginner

    Re: Can't run programs or connect to internet
    « Reply #45 on: July 29, 2010, 11:42:52 AM »
    I couldn't save the report list, there was nothing found though.

    Dr Jay

    • Malware Removal Specialist


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    • OS: Windows 10
    Re: Can't run programs or connect to internet
    « Reply #46 on: July 29, 2010, 12:38:55 PM »
    Please download F-Secure's Blacklight from ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe
    • Save it to your Desktop
    • Double-click fsbl.exe then accept the agreement.
    • click > scan then > next,
    • You'll see a list of all items found.
    • Don't choose for rename yet! I want to see the log first, because legit items can also be present there...
    • There must be also a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers)
    • Post the contents of the log in your next reply.
    ~Dr Jay

    Xerinous

      Topic Starter


      Beginner

      Re: Can't run programs or connect to internet
      « Reply #47 on: July 29, 2010, 02:44:41 PM »
      07/29/10 18:29:40 [Info]: BlackLight Engine 2.2.1092 initialized
      07/29/10 18:29:40 [Info]: OS: 5.1 build 2600 (Service Pack 3)
      07/29/10 18:29:40 [Note]: 7019 4
      07/29/10 18:29:40 [Note]: 7005 0
      07/29/10 18:29:47 [Note]: 7006 0
      07/29/10 18:29:47 [Note]: 7011 2020
      07/29/10 18:29:47 [Note]: 7035 0
      07/29/10 18:29:47 [Note]: 7026 0
      07/29/10 18:29:47 [Note]: 7026 0
      07/29/10 18:29:53 [Note]: FSRAW library version 1.7.1024
      07/29/10 18:49:00 [Note]: 2000 1012
      07/29/10 18:49:00 [Note]: 2000 1012
      07/29/10 18:49:00 [Note]: 2000 1012
      07/29/10 18:51:43 [Note]: 7007 0

      Xerinous

        Topic Starter


        Beginner

        Re: Can't run programs or connect to internet
        « Reply #48 on: August 01, 2010, 12:25:07 PM »
        Bump.

        Dr Jay

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        Re: Can't run programs or connect to internet
        « Reply #49 on: August 01, 2010, 01:31:25 PM »
        Go to Start > Run, type in cmd and hit OK.

        Copy and paste this phrase in to the Command Prompt line:

        cmd /c (ipconfig /all&nslookup google.com&ping -n 2 google.com&route print) >log.txt&log.txt


        If you have troubles pasting it, right click on the Command Prompt window and click Paste. Then, hit Enter.

        Post the log that launches.
        ~Dr Jay

        Xerinous

          Topic Starter


          Beginner

          Re: Can't run programs or connect to internet
          « Reply #50 on: August 01, 2010, 01:59:32 PM »
          The log that launches is blank, and the command prompt fills with error messages. Looks like this:

          Microsoft Windows XP [Version 5.1.2600]
          (C) Copyright 1985-2001 Microsoft Corp.

          C:\Documents and Settings\Timothy Donovan>cmd/c(ipconfig/all&nslookup google.com
          &ping -n 2 google.com&route print)>log.txt&log.txt
          *** Default servers are not available
          Server:  UnKnown
          Address:  127.0.0.1

          *** UnKnown can't find google.com: No response from server
          Ping request could not find host google.com. Please check the name and try again
          .

          Manipulates network routing tables.

          ROUTE [-f] [-p] [command [destination]
                            [MASK netmask]  [gateway] [METRIC metric]  [IF interface]

            -f           Clears the routing tables of all gateway entries.  If this is
                         used in conjunction with one of the commands, the tables are
                         cleared prior to running the command.
            -p           When used with the ADD command, makes a route persistent across
                         boots of the system. By default, routes are not preserved
                         when the system is restarted. Ignored for all other commands,
                         which always affect the appropriate persistent routes. This
                         option is not supported in Windows 95.
            command      One of these:
                           PRINT     Prints  a route
                           ADD       Adds    a route
                           DELETE    Deletes a route
                           CHANGE    Modifies an existing route
            destination  Specifies the host.
            MASK         Specifies that the next parameter is the 'netmask' value.
            netmask      Specifies a subnet mask value for this route entry.
                         If not specified, it defaults to 255.255.255.255.
            gateway      Specifies gateway.
            interface    the interface number for the specified route.
            METRIC       specifies the metric, ie. cost for the destination.

          All symbolic names used for destination are looked up in the network database
          file NETWORKS. The symbolic names for gateway are looked up in the host name
          database file HOSTS.

          If the command is PRINT or DELETE. Destination or gateway can be a wildcard,
          (wildcard is specified as a star '*'), or the gateway argument may be omitted.

          If Dest contains a * or ?, it is treated as a shell pattern, and only
          matching destination routes are printed. The '*' matches any string,
          and '?' matches any one char. Examples: 157.*.1, 157.*, 127.*, *224*.
          Diagnostic Notes:
              Invalid MASK generates an error, that is when (DEST & MASK) != DEST.
              Example> route ADD 157.0.0.0 MASK 155.0.0.0 157.55.80.1 IF 1
                       The route addition failed: The specified mask parameter is invalid.
           (Destination & Mask) != Destination.

          Examples:

              > route PRINT
              > route ADD 157.0.0.0 MASK 255.0.0.0  157.55.80.1 METRIC 3 IF 2
                       destination^      ^mask      ^gateway     metric^    ^
                                                                   Interface^
                If IF is not given, it tries to find the best interface for a given
                gateway.
              > route PRINT
              > route PRINT 157*          .... Only prints those matching 157*
              > route CHANGE 157.0.0.0 MASK 255.0.0.0 157.55.80.5 METRIC 2 IF 2

                CHANGE is used to modify gateway and/or metric only.
              > route PRINT
              > route DELETE 157.0.0.0
              > route PRINT

          Dr Jay

          • Malware Removal Specialist


          • Specialist
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          Re: Can't run programs or connect to internet
          « Reply #51 on: August 01, 2010, 02:01:28 PM »
          It was a syntax error on your end:

          cmd/c(ipc....

          make sure there is a space between the /c and the first parentheses (ipconfig....
          ~Dr Jay

          Xerinous

            Topic Starter


            Beginner

            Re: Can't run programs or connect to internet
            « Reply #52 on: August 01, 2010, 02:05:07 PM »
            Still a blank log, more errors.

            Microsoft Windows XP [Version 5.1.2600]
            (C) Copyright 1985-2001 Microsoft Corp.

            C:\Documents and Settings\Timothy Donovan>cmd /c(ipconfig/all&nslookup google.co
            m&ping -n 2 google.com&route print)>log.txt&log.txt
            *** Default servers are not available
            Server:  UnKnown
            Address:  127.0.0.1

            *** UnKnown can't find google.com: No response from server
            Ping request could not find host google.com. Please check the name and try again
            .

            Manipulates network routing tables.

            ROUTE [-f] [-p] [command [destination]
                              [MASK netmask]  [gateway] [METRIC metric]  [IF interface]

              -f           Clears the routing tables of all gateway entries.  If this is
                           used in conjunction with one of the commands, the tables are
                           cleared prior to running the command.
              -p           When used with the ADD command, makes a route persistent across
                           boots of the system. By default, routes are not preserved
                           when the system is restarted. Ignored for all other commands,
                           which always affect the appropriate persistent routes. This
                           option is not supported in Windows 95.
              command      One of these:
                             PRINT     Prints  a route
                             ADD       Adds    a route
                             DELETE    Deletes a route
                             CHANGE    Modifies an existing route
              destination  Specifies the host.
              MASK         Specifies that the next parameter is the 'netmask' value.
              netmask      Specifies a subnet mask value for this route entry.
                           If not specified, it defaults to 255.255.255.255.
              gateway      Specifies gateway.
              interface    the interface number for the specified route.
              METRIC       specifies the metric, ie. cost for the destination.

            All symbolic names used for destination are looked up in the network database
            file NETWORKS. The symbolic names for gateway are looked up in the host name
            database file HOSTS.

            If the command is PRINT or DELETE. Destination or gateway can be a wildcard,
            (wildcard is specified as a star '*'), or the gateway argument may be omitted.

            If Dest contains a * or ?, it is treated as a shell pattern, and only
            matching destination routes are printed. The '*' matches any string,
            and '?' matches any one char. Examples: 157.*.1, 157.*, 127.*, *224*.
            Diagnostic Notes:
                Invalid MASK generates an error, that is when (DEST & MASK) != DEST.
                Example> route ADD 157.0.0.0 MASK 155.0.0.0 157.55.80.1 IF 1
                         The route addition failed: The specified mask parameter is invalid.
             (Destination & Mask) != Destination.

            Examples:

                > route PRINT
                > route ADD 157.0.0.0 MASK 255.0.0.0  157.55.80.1 METRIC 3 IF 2
                         destination^      ^mask      ^gateway     metric^    ^
                                                                     Interface^
                  If IF is not given, it tries to find the best interface for a given
                  gateway.
                > route PRINT
                > route PRINT 157*          .... Only prints those matching 157*
                > route CHANGE 157.0.0.0 MASK 255.0.0.0 157.55.80.5 METRIC 2 IF 2

                  CHANGE is used to modify gateway and/or metric only.
                > route PRINT
                > route DELETE 157.0.0.0
                > route PRINT

            Dr Jay

            • Malware Removal Specialist


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            Re: Can't run programs or connect to internet
            « Reply #53 on: August 02, 2010, 03:26:14 PM »
            There was still not a space between those two characters:

            cmd /c(ipconfig/all&nslookup google.co
            m&ping -n 2 google.com&route print)>log.txt&log.txt
            ~Dr Jay

            Xerinous

              Topic Starter


              Beginner

              Re: Can't run programs or connect to internet
              « Reply #54 on: August 02, 2010, 04:30:53 PM »
              Alright, tried again, same error, same blank log. And that's copying and pasting the script from your post into notepad, saved on my flash drive, then into the prompt on the infected machine.

              Dr Jay

              • Malware Removal Specialist


              • Specialist
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              • Thanked: 119
              • Experience: Guru
              • OS: Windows 10
              Re: Can't run programs or connect to internet
              « Reply #55 on: August 02, 2010, 09:06:40 PM »


                Please download this tool > System Repair Engineer
                • Extract it to it's own folder & double click SREng.exe to run it
                • Select 'Smart Scan' & tick "Verify Digital Signatures"
                • Click on the [Scan] button
                • When finished, click on the [Save Reports] button & save the log to Desktop
                • Attach the log in your next reply. Dont post it
                Note: You may have to rename SREngLog.log to SREngLog.txt before attaching[/list]
                ~Dr Jay

                Xerinous

                  Topic Starter


                  Beginner

                  Re: Can't run programs or connect to internet
                  « Reply #56 on: August 03, 2010, 11:35:57 AM »
                  Alright here's the log.

                  [recovering disk space - old attachment deleted by admin]

                  Dr Jay

                  • Malware Removal Specialist


                  • Specialist
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                  • Thanked: 119
                  • Experience: Guru
                  • OS: Windows 10
                  Re: Can't run programs or connect to internet
                  « Reply #57 on: August 04, 2010, 01:00:53 PM »
                    [list=1]
                    ~Dr Jay

                    Xerinous

                      Topic Starter


                      Beginner

                      Re: Can't run programs or connect to internet
                      « Reply #58 on: August 04, 2010, 02:09:44 PM »
                      Running from: I:\Win32kDiag.exe

                      Log file at : C:\Documents and Settings\Timothy Donovan\Desktop\Win32kDiag.txt

                      WARNING: Could not get backup privileges!

                      Searching 'C:\WINDOWS'...





                      Finished!

                      That's the entire log it produced.

                      Dr Jay

                      • Malware Removal Specialist


                      • Specialist
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                      • Thanked: 119
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                      • OS: Windows 10
                      Re: Can't run programs or connect to internet
                      « Reply #59 on: August 05, 2010, 09:27:16 PM »
                      Please download MySystem-Search from here: Download mirror
                      • Save the file to your Desktop.
                      • Double-click on mss.exe
                      • Allow it to run, and follow the prompts.
                      • Once done, it will launch a log.
                      • Post it in your next reply.
                      Note: the logs are long. Please use more than one post, if necessary.
                      ~Dr Jay