no DVD drives

[blackrainbow]

Im working on my mates PC it has a dvd  drive and a cd drive, they come up in the bios and when i boot in to the computer and i go to my computer they do not show up :S this is a problem and ideas why they are not showing up in my computer . system win xp pro sp3, 512 ram 

[blackrainbow]

i have sorted it now ... my mate said they was no errors in device manager, i just dubble check and for the warning signs on the disk drives ... (sorry if im spaming/ bumping my own topic i just thought i would  say no need to answer this one any more  

[patio]

Post the solution and you will be exonorated for your apology...

           

[blackrainbow]

be exonorated

what does that mean, i just went to device manager and right clicked on the disk drives and clicked enable lol problem solved

[Spoiler]

http://en.wikipedia.org/wiki/Exoneration

[blackrainbow]

my mate phone me back up saying he had the same problem again

[recovering disk space - old attachment deleted by admin]

[thelaymanscomputer]

From Microsoft's website:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)
Recommended resolutions

A registry problem was detected.

This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Here are some things that you can try to resolve this problem.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
Restart your computer.
Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration

This content is designed for an advanced computer user.

The Last Known Good Configuration feature is a recovery option that you can use to start your computer by using the most recent settings that worked. The Last Known Good Configuration feature restores all the registry information and driver settings that were in effect the last time that the computer started successfully.

For more information about the Last Known Good Configuration feature, click the following article number to view the article in the Microsoft Knowledge Base:
307852  (http://support.microsoft.com/kb/307852/ ) How to start your computer by using the Last Known Good Configuration feature in Windows XP
Edit the registry

This content is designed for an advanced computer user.

As a last resort, you can edit the registry directly. For more information, see the Registry Reference in the Microsoft Windows 2000 Server Resource Kit at the following Microsoft Web site:
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true (http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/default.mspx?mfr=true)
The registry information applies to Windows XP.

[blackrainbow]

i have tried to uninstall the driver and and reinstall it and still the same problem

[thelaymanscomputer]

hmmm, give this a try then:
http://support.microsoft.com/kb/982116

[blackrainbow]

its done properly now i just googled the error code i was getting in the driver properties and i deleted the upperfilter and the lower filters in the registry and now its all good