Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: computer gets stuck at "verifying DMI pool data"  (Read 7200 times)

0 Members and 1 Guest are viewing this topic.

juicebox

    Topic Starter


    Intermediate

    • Experience: Beginner
    • OS: Windows 7
    computer gets stuck at "verifying DMI pool data"
    « on: July 20, 2010, 10:22:45 PM »
    So a couple of weeks back i restated my computer (from the button not via windows) and when it booted again it froze at verifying dmi pool data...
    i have no idea whats wrong with it...

    things i have tried:

    -trying to boot in safe mode,  but it freezes before i get into the screen to pick safe mode
    -tried a new hard drive in my computer which worked, but i also tried my hard drive in other peoples computer which also worked so its doesn't work when i have my computer and my hard drive in at the same time
    -tried using the windows 7 disk to replace boot files and the restore my computer via system restore

    so now I'm running out of ideas :( please help
    intel i7 4930k with corsair liquid cooling
    geforce GTX titan 3gb super-clocked
    corsair 16gb ram (2x8gb)
    intel 120gb SSD
    gigabyte x79-p4 motherbord
    corsair cubecase

    killerb255



      Adviser
    • Thanked: 35
      • Experience: Expert
      • OS: Windows 7
      Re: computer gets stuck at "verifying DMI pool data"
      « Reply #1 on: July 20, 2010, 11:01:52 PM »

      -tried a new hard drive in my computer which worked

      ...meaning you installed Windows 7 on it and it was able to boot to the operating system?  If so, then it could be the hard drive or...

      Quote
      , but i also tried my hard drive in other peoples computer which also worked

      Not sure how that could be unless they have the exact same motherboard (or, at the very least, hard disk controller).  Unless, of course, you were just looking for whether or not the computer could read the hard drive's data, rather than whether or not it can boot to the operating system installed on that hard drive?

      Quote
      so its doesn't work when i have my computer and my hard drive in at the same time
      -tried using the windows 7 disk to replace boot files and the restore my computer via system restore

      ...and?  Error messages?  What happened? 

      Quote
      so now I'm running out of ideas :( please help

      I'm going to assume that the drive's data is accessible, but the operating system is damaged to the point where Startup Repair can't fix it. 

      Time for CHKDSK.  Boot to the Windows 7 DVD like you did when you ran Startup Repair, but this time, go to the command prompt, type in the following, and press Enter:

      chkdsk c: /r

      After CHKDSK finishes, look at the number of bad sectors it found.  If that number isNOT zero (0), then you've got a failing hard drive.  Do what you did to get the drive working on your friend's computer, and copy the data off of it before you lose it permanently!

      Otherwise, if the number is 0, then the drive is likely fine, but you still need to do something about your jacked-up operating system.  Do what you did to get the drive working on your friend's computer and copy the data off the drive.  Or better yet, just install Windows 7 on that new drive you mentioned.
      Quote from: talontromper
      Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

      juicebox

        Topic Starter


        Intermediate

        • Experience: Beginner
        • OS: Windows 7
        Re: computer gets stuck at "verifying DMI pool data"
        « Reply #2 on: July 20, 2010, 11:13:05 PM »
        -yea i tried another hard drive in my computer (just plugged it in the IDE port) and booted off of the and it got into windows and everything.. worked fine

        -I'm not sure what you mean in "unless you had the exact same mother boared" i just plugged it in and it worked fine no problems...

        -no error messages so far at all...   when i used the windows 7 disk to restore it said restore done successfully and same thing with the fixing boot option in the windows 7 disk said it was all fine and still no dice

        -running the disk check now thanks a lot for helping :)

        intel i7 4930k with corsair liquid cooling
        geforce GTX titan 3gb super-clocked
        corsair 16gb ram (2x8gb)
        intel 120gb SSD
        gigabyte x79-p4 motherbord
        corsair cubecase

        juicebox

          Topic Starter


          Intermediate

          • Experience: Beginner
          • OS: Windows 7
          Re: computer gets stuck at "verifying DMI pool data"
          « Reply #3 on: July 21, 2010, 03:21:10 AM »
          OK i did the disk check and it said 0 in the bad sectors area.... anymore suggestions?
          intel i7 4930k with corsair liquid cooling
          geforce GTX titan 3gb super-clocked
          corsair 16gb ram (2x8gb)
          intel 120gb SSD
          gigabyte x79-p4 motherbord
          corsair cubecase

          killerb255



            Adviser
          • Thanked: 35
            • Experience: Expert
            • OS: Windows 7
            Re: computer gets stuck at "verifying DMI pool data"
            « Reply #4 on: July 21, 2010, 09:37:13 AM »
            -yea i tried another hard drive in my computer (just plugged it in the IDE port) and booted off of the and it got into windows and everything.. worked fine

            You're still not telling me everything.  Did you have BOTH the old AND the new drive connected when you did this or did you have ONLY the new drive connected?  If you only had the new drive connected, then I don't see how your computer would even start up!  It has to find an operating system somewhere!

            Quote
            -I'm not sure what you mean in "unless you had the exact same mother boared" i just plugged it in and it worked fine no problems...

            Then it sounds to me like you had both the old and the new plugged in. 

            You're troubleshooting this all wrong.  If the problem is your old drive, leaving your old drive plugged in is not going to fix the problem.  However...I can think of one scenario in which all of these conditions apply:

            1) Plug in old drive only, won't boot.
            2) Plug in new drive only, won't boot.
            3) Plug in old and new drive, boots up fine.

            In this scenario, your operating system's BCD database is all jacked up--meaning that BCD and BOOTMGR are on one drive, but yet it's pointing to the GUID of the other, so your computer will only start up with BOTH drives connected. 

            There's an easy way, a "work-if-you're-lucky" way, and a hard way to fix this.

            Easy way: Back up your data, wipe, and format.  Make sure ONLY ONE drive is connected while you format and reinstall Windows 7.  Otherwise, this may happen again (BCD on one drive, the OS partition on another). 

            Work-if-you're-lucky way: Connect ONLY the boot drive to your computer, and boot from the Windows 7 DVD.  Run the Repair My Computer wizard like you did last time.  Hopefully, a working BCD will be restored to the proper location...

            Hard way: Try to move the System/Boot partition and the BCD database to the C drive.  Good luck with that one...
            Quote from: talontromper
            Part of the problem is most people don't generally deal with computer problems. So for most they think that close enough is good enough.

            juicebox

              Topic Starter


              Intermediate

              • Experience: Beginner
              • OS: Windows 7
              Re: computer gets stuck at "verifying DMI pool data"
              « Reply #5 on: July 23, 2010, 05:39:32 AM »
              sorry i wasn't very clear.... OK so my computer works if anyother hard drive is plugged into it... but it doesn't work if my hard drive is plugged in to my computer (the one I'm having problems with) but if i plug my hard drive into someone Else's computer it works fine.. so the only way my computer wont boot is if i have my hard drive in it but i know the hard drive boots because i have plugged it into another computer and it boots with no problems.....

              so how would i go about moving the System/Boot partition and the BCD database to the C drive?
              intel i7 4930k with corsair liquid cooling
              geforce GTX titan 3gb super-clocked
              corsair 16gb ram (2x8gb)
              intel 120gb SSD
              gigabyte x79-p4 motherbord
              corsair cubecase

              juicebox

                Topic Starter


                Intermediate

                • Experience: Beginner
                • OS: Windows 7
                Re: computer gets stuck at "verifying DMI pool data"
                « Reply #6 on: July 24, 2010, 05:25:01 AM »
                or is there any good recovery programs that could fix my boot?
                intel i7 4930k with corsair liquid cooling
                geforce GTX titan 3gb super-clocked
                corsair 16gb ram (2x8gb)
                intel 120gb SSD
                gigabyte x79-p4 motherbord
                corsair cubecase

                juicebox

                  Topic Starter


                  Intermediate

                  • Experience: Beginner
                  • OS: Windows 7
                  Re: computer gets stuck at "verifying DMI pool data"
                  « Reply #7 on: July 26, 2010, 04:46:59 AM »
                  and btw i have already tried both using the wizard on the windows 7  disk to fix my boot and also used system restore via the windows disk but still nothing :(
                  intel i7 4930k with corsair liquid cooling
                  geforce GTX titan 3gb super-clocked
                  corsair 16gb ram (2x8gb)
                  intel 120gb SSD
                  gigabyte x79-p4 motherbord
                  corsair cubecase

                  patio

                  • Moderator


                  • Genius
                  • Maud' Dib
                  • Thanked: 1769
                    • Yes
                  • Experience: Beginner
                  • OS: Windows 7
                  Re: computer gets stuck at "verifying DMI pool data"
                  « Reply #8 on: July 26, 2010, 08:51:45 AM »
                  Hard drives since WinME are not able to just be "swapped" from one machine to the next and expected to work properly as Windows "ties" the install performed to the current hardware the machine has...so you either got lucky trying it this way or the machines may have been similiar.
                  In a nutshell this approach is doomed to fail.

                  Slave Drive Tutorial

                  The above will allow you to retrieve any important data...

                  Then do a full wipe and a clean install of whatever flavors of Windows you plan to use.
                  " Anyone who goes to a psychiatrist should have his head examined. "

                  juicebox

                    Topic Starter


                    Intermediate

                    • Experience: Beginner
                    • OS: Windows 7
                    Re: computer gets stuck at "verifying DMI pool data"
                    « Reply #9 on: July 26, 2010, 09:54:30 AM »
                    Thank yous for the help i reformatted and all seems to be going well... and it odd about the swapping hard drive thing cause i tried 2 different hard drive in my computer which booted fine :S one was similar to my computer but the other one was running xp and it booted fine

                    but anyways its all working again :)
                    intel i7 4930k with corsair liquid cooling
                    geforce GTX titan 3gb super-clocked
                    corsair 16gb ram (2x8gb)
                    intel 120gb SSD
                    gigabyte x79-p4 motherbord
                    corsair cubecase