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Author Topic: Video Card installation problems HELP!  (Read 6478 times)

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SpyChaos

    Topic Starter


    Greenhorn

    Video Card installation problems HELP!
    « on: August 03, 2010, 09:21:44 AM »
    So I bought a new graphics card and PSU to support it for my HP media center PC running Windows XP with service pack 3. The PSU works great but the card isn't happening well. My motherboard has on-board graphics which I'm fairly certain I'm disabling correctly (the graphics don't change into what they look like in safe mode) when I disable them in device manger. When I do this and shut down to install the card in a PCI-E x16 slot on my MOBO and start up again, the computer's fans go full blast (including the one in the card) but the monitor doesn't even detect input in either the cards output or the MOBO's VGA. The computer powers but doesn't detect the card at all.
     
       ASUS P5LP-LE (Limestone)
       Intell Pentium D 820
       1 GB DDR2 RAM
       CPUID tells me this is my on-board graphics: Intel(R) 82945G Express Chipset Family    224mb
       SAPPHIRE 100289L Radeon HD 5670 (Redwood) 1GB 128-bit DDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card w/ATI Eyefinity

       
    My research has told me that ASUS made this MOBO for HP so its never been updated or really given much support. PLEASE HELP!

    reddevilggg



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    Re: Video Card installation problems HELP!
    « Reply #1 on: August 03, 2010, 12:13:10 PM »

    Have you enabled the new card in the BIOS
    11 cheers for binary !

    Allan

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    Re: Video Card installation problems HELP!
    « Reply #2 on: August 03, 2010, 12:18:00 PM »
    Have you enabled the new card in the BIOS
    What?

    1) You need to disable on board video in bios
    2) Then install the correct device driver for your new video card

    SpyChaos

      Topic Starter


      Greenhorn

      Re: Video Card installation problems HELP!
      « Reply #3 on: August 03, 2010, 12:35:30 PM »
      The only Video Card options I can see in there are to select an automatic plug and play, options to change the on-board's memory allotment, and whether the main input is PCI or AGP.

      Allan

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      Re: Video Card installation problems HELP!
      « Reply #4 on: August 03, 2010, 12:43:34 PM »
      Have you installed the video driver for your new card?

      SpyChaos

        Topic Starter


        Greenhorn

        Re: Video Card installation problems HELP!
        « Reply #5 on: August 03, 2010, 12:56:21 PM »
        I've tried but every time I do there's an error. The directions that came with the card say to install it then do the drivers.

        Allan

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        Re: Video Card installation problems HELP!
        « Reply #6 on: August 03, 2010, 12:57:48 PM »
        And the error is........? ? ? ?

        SpyChaos

          Topic Starter


          Greenhorn

          Re: Video Card installation problems HELP!
          « Reply #7 on: August 03, 2010, 01:00:20 PM »
          Well the website has 3 downloads that are more up to date then the discs but I'm not sure what they are. http://www.sapphiretech.com/presentation/downloads/download_index_01.aspx?psn=0006

          Allan

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          Re: Video Card installation problems HELP!
          « Reply #8 on: August 03, 2010, 01:01:48 PM »

          SpyChaos

            Topic Starter


            Greenhorn

            Re: Video Card installation problems HELP!
            « Reply #9 on: August 03, 2010, 01:08:50 PM »
            Catalyst V10.7 for Windows XP 32-bit Edition:
               This one said error in installation but didn't specify
            10-7_Must install CCC before installing Hydravision. for Windows XP 32-bit Edition:
               This one also said error without specification.

            Allan

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            Re: Video Card installation problems HELP!
            « Reply #10 on: August 03, 2010, 01:09:58 PM »
            What is the video card you are trying to install?

            SpyChaos

              Topic Starter


              Greenhorn

              Re: Video Card installation problems HELP!
              « Reply #11 on: August 03, 2010, 01:10:46 PM »
              SAPPHIRE 100289L Radeon HD 5670 (Redwood) 1GB 128-bit DDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card w/ATI Eyefinity

              Allan

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              Re: Video Card installation problems HELP!
              « Reply #12 on: August 03, 2010, 01:15:03 PM »
              Click on the link for the XP driver, download it, install it: http://support.amd.com/us/kbarticles/Pages/Catalyst-driver-for-Radeon-HD5670.aspx

              SpyChaos

                Topic Starter


                Greenhorn

                Re: Video Card installation problems HELP!
                « Reply #13 on: August 03, 2010, 01:20:36 PM »
                Downloading it now. Its reassuring seeing something I haven't tried over an over.
                Also, 2 of the gold pins on the card that go into the slot to transfer info are gone. Is that a big deal?

                Computer_Commando



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                Re: Video Card installation problems HELP!
                « Reply #14 on: August 03, 2010, 01:23:59 PM »
                The only Video Card options I can see in there are to select an automatic plug and play, options to change the on-board's memory allotment, and whether the main input is PCI or AGP.
                If it's not detecting the new card, don't worry about the drivers.
                You may have to set onboard memory to 0MB and/or main input to PCI (which may include PCI-e).