Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

« previous next »
Pages: 1 2 [3]  All   Go Down

Author Topic: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)  (Read 19205 times)

0 Members and 2 Guests are viewing this topic.

bluecountry

    Topic Starter


    Apprentice

    Thanked: 1
    Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
    « Reply #30 on: August 15, 2010, 01:20:53 PM »
    You never said which PC to run it from.
    The OTL were run off the good PC, since there is no way I could download OTL on the infected PC with no IP access.

    Which PC do you want the sfc scan run from?
    Could I request in the future, may you specify which PC to do scans/other things from?

    Thanks.


    Also...since we fixed the infected PC to now sign on normally, why is it that I can not access the internet even though I am connected and what can be done?
    Logged

    bluecountry

      Topic Starter


      Apprentice

      Thanked: 1
      Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
      « Reply #31 on: August 15, 2010, 02:38:10 PM »
      OK when I tried on the good PC the black cmd screen popped up and vanished instantly.

      I tried on the infected PC....it ran until this message popped up

      Quote
      Files that are required for windows to run properly must be copied to the DLL Cache.

      Insert your Windows XP Professional CD-ROM now.

      The only CDs I have are
      -Windows XP Service Pack 2
      -Application (For re-installing Dell Tools System Software)
      -Operating System (Reinstallion CD Microsoft Windows XP Professional Including Service Pack 1a)
      -Drivers and Utilities (For reinstalling Dell Inspiron System Software)


      I inserted the XP Service Pack 2 on the infected PC and was told it was the wrong disc.
      I then inserted the Operating System (Reinstallion CD Microsoft Windows XP Professional Including Service Pack 1a) into the infected PC...and the scan resumed

      After it finshed the bar vanishes...and I still can't get on the internet
      Logged

      SuperDave

      • Malware Removal Specialist
      • Moderator


        • Genius
        • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
      « Reply #32 on: August 15, 2010, 04:13:46 PM »
      Quote
      Which PC do you want the sfc scan run from?
      Could I request in the future, may you specify which PC to do scans/other things from?
      Let's just work on the originally infected computer. You will have to download any programs and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

      Ok. We need to clear your DNS cache.

      Please navigate to Start>Run and type cmd

      in the window that pops up type ipconfig /flushdns

      ***************************************

      Download the Fix IE Utility to your desktop.

      Before running the utility, make sure that all your Internet Explorer windows are closed!

      * Extract the contents of the .zip file to your desktop.
      * Double click the Fix IE Utility button to run the tool.
      * Click Run Utility
      * Click OK when you see 'Re-registered all files'
      * Open Internet Explorer and see how it works.

      Logged
      Windows 8 and Windows 10 dual boot with two SSD's

      bluecountry

        Topic Starter


        Apprentice

        Thanked: 1
        Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
        « Reply #33 on: August 15, 2010, 09:12:12 PM »
        Quote from: SuperDave on August 15, 2010, 04:13:46 PM
        Let's just work on the originally infected computer. You will have to download any programs and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

        Ok. We need to clear your DNS cache.

        Please navigate to Start>Run and type cmd

        in the window that pops up type ipconfig /flushdns

        ***************************************


        Again, I assume you meant on this and here after on the infected pc only.
        I did this on the infected PC, and I got the same message I got last night when I typed IPconfig:

        Quote
        Windows IP Configuration

        An internal error occured: The request is not supported.

        Please contact Microsoft Product Support Services for further help.

        Additional information: Unable to query host name.
        Logged

        bluecountry

          Topic Starter


          Apprentice

          Thanked: 1
          Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
          « Reply #34 on: August 15, 2010, 09:32:10 PM »
          Quote
          Download the Fix IE Utility to your desktop.

          Before running the utility, make sure that all your Internet Explorer windows are closed!

          * Extract the contents of the .zip file to your desktop.
          * Double click the Fix IE Utility button to run the tool.
          * Click Run Utility
          * Click OK when you see 'Re-registered all files'
          * Open Internet Explorer and see how it works.

          ........Done...........and told

          "Internet Explorer cannot display the webpage"


          NOTHING works!!!

          I still do not get why I am perfectly connected to the internet but can't access it????
          The virus is gone.
          Logged

          evilfantasy

          • Malware Removal Specialist
          • Moderator


            • Genius
          • Calm like a bomb
            • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
          « Reply #35 on: August 16, 2010, 03:46:36 PM »
          Try this please. Reset Explorer Settings IE
          Logged

          bluecountry

            Topic Starter


            Apprentice

            Thanked: 1
            Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
            « Reply #36 on: August 25, 2010, 11:15:41 AM »
            OK...a few things

            1)  Congratulations!  Thanks to both SuperDave and EvilFantasy my PC is running and I am able to access the internet.
            -SuperDave got the PC to be able to turn on
            -Evil Fantasy and his latest post allowed me to get the internet

            I would like to personally thank the both of you for walking me through this complicated problem step-by-step.
            I know I lost patience and snapped a few times, this was quite lengthy, but thank you!

            How can I officially thank you both in your profile?
            I would have updated sooner, but I was out of town last week and only got around to the problem last night.

            2)  Given my expertise, would it be better to leave it alone or could we say what exactly the problem was?
            In your experience, did this come off as one of the more difficult problems?


            3)  While we fixed this virus, I have a 6 year old PC and want to get a clean bill of health.
            I went ahead and ran/download Java and did all the recommended scans.
            I have attached the logs below.
            Before I go onto business as usual, I want the PC running as safely, fastly, and best as possible.
            Would you mind going through these logs so we can get a clean bill of health?
            Lemme know so I can clear this out.



            Super Anti-Spyware
            Quote
            SUPERAntiSpyware Scan Log
            http://www.superantispyware.com

            Generated 08/25/2010 at 02:34 AM

            Application Version : 4.41.1000

            Core Rules Database Version : 5189
            Trace Rules Database Version: 3001

            Scan type       : Complete Scan
            Total Scan Time : 01:56:25

            Memory items scanned      : 513
            Memory threats detected   : 0
            Registry items scanned    : 6647
            Registry threats detected : 0
            File items scanned        : 63752
            File threats detected     : 0


            MBAM
            Quote
            Malwarebytes' Anti-Malware 1.46
            www.malwarebytes.org

            Database version: 4476

            Windows 5.1.2600 Service Pack 3
            Internet Explorer 8.0.6001.18702

            8/25/2010 12:29:46 PM
            mbam-log-2010-08-25 (12-29-46).txt

            Scan type: Quick scan
            Objects scanned: 141086
            Time elapsed: 12 minute(s), 7 second(s)

            Memory Processes Infected: 0
            Memory Modules Infected: 0
            Registry Keys Infected: 4
            Registry Values Infected: 1
            Registry Data Items Infected: 0
            Folders Infected: 1
            Files Infected: 3

            Memory Processes Infected:
            (No malicious items detected)

            Memory Modules Infected:
            (No malicious items detected)

            Registry Keys Infected:
            HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{fe4c2c37-edc8-4c00-b864-3c38cf3ba834} (Adware.Adshot) -> Quarantined and deleted successfully.
            HKEY_CLASSES_ROOT\CLSID\{3436ec28-ccde-4a49-83a6-0b8dee619be3} (Trojan.BHO) -> Quarantined and deleted successfully.
            HKEY_CLASSES_ROOT\CLSID\{486bdd1d-bac7-4f82-8b68-38b1bd5378f2} (Trojan.BHO) -> Quarantined and deleted successfully.
            HKEY_CURRENT_USER\Software\SolutionAV (Rogue.AntivirSolutionPro) -> Quarantined and deleted successfully.

            Registry Values Infected:
            HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\settingsxx.exe (Spyware.SpyEyes) -> Quarantined and deleted successfully.

            Registry Data Items Infected:
            (No malicious items detected)

            Folders Infected:
            C:\settingsxx.exe (Spyware.SpyEyes) -> Quarantined and deleted successfully.

            Files Infected:
            C:\WINDOWS\system32\vugip.dll (Trojan.BHO) -> Quarantined and deleted successfully.
            C:\WINDOWS\system32\zugip.dll (Trojan.BHO) -> Quarantined and deleted successfully.
            C:\settingsxx.exe\config.bin (Spyware.SpyEyes) -> Quarantined and deleted successfully.



            HiJackThis
            Quote
            Logfile of Trend Micro HijackThis v2.0.2
            Scan saved at 1:23:59 PM, on 8/25/2010
            Platform: Windows XP SP3 (WinNT 5.01.2600)
            MSIE: Internet Explorer v8.00 (8.00.6001.18702)
            Boot mode: Normal

            Running processes:
            C:\WINDOWS\System32\smss.exe
            C:\WINDOWS\system32\winlogon.exe
            C:\WINDOWS\system32\services.exe
            C:\WINDOWS\system32\lsass.exe
            C:\WINDOWS\system32\svchost.exe
            C:\WINDOWS\System32\svchost.exe
            C:\WINDOWS\System32\WLTRYSVC.EXE
            C:\WINDOWS\System32\bcmwltry.exe
            C:\Program Files\Emsisoft\Online Armor\OAcat.exe
            C:\Program Files\Emsisoft\Online Armor\oasrv.exe
            C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
            C:\WINDOWS\system32\spoolsv.exe
            C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
            C:\Program Files\Bonjour\mDNSResponder.exe
            C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
            C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
            C:\WINDOWS\system32\svchost.exe
            C:\WINDOWS\system32\WLTRAY.exe
            C:\WINDOWS\BCMSMMSG.exe
            C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
            C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
            C:\WINDOWS\System32\svchost.exe
            C:\WINDOWS\system32\nvsvc32.exe
            C:\Program Files\iTunes\iTunesHelper.exe
            C:\Program Files\Emsisoft\Online Armor\oaui.exe
            C:\WINDOWS\System32\svchost.exe
            C:\Program Files\Seagate\Sync\SeaSyncServices.exe
            C:\WINDOWS\system32\ctfmon.exe
            C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
            C:\WINDOWS\system32\svchost.exe
            C:\Program Files\Emsisoft\Online Armor\OAhlp.exe
            C:\Program Files\iPod\bin\iPodService.exe
            C:\WINDOWS\System32\svchost.exe
            C:\Program Files\Java\jre6\bin\jqs.exe
            C:\WINDOWS\explorer.exe
            C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
            C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

            R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=70001
            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
            R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.xfinity.com/?cid=xfactiv_eg_self_main
            R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://dell.com/
            R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6522
            O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
            O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
            O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
            O2 - BHO: AIM Toolbar Loader - {b0cda128-b425-4eef-a174-61a11ac5dbf8} - C:\Program Files\AIM Toolbar\aimtb.dll
            O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
            O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
            O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
            O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
            O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
            O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
            O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
            O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
            O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
            O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
            O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
            O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
            O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
            O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
            O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
            O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Emsisoft\Online Armor\oaui.exe"
            O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
            O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
            O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
            O4 - HKUS\S-1-5-21-484763869-630328440-725345543-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
            O4 - HKUS\S-1-5-21-484763869-630328440-725345543-1003\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User '?')
            O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User '?')
            O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User '?')
            O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
            O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
            O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
            O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
            O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
            O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
            O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
            O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
            O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
            O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
            O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB
            O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
            O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
            O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
            O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
            O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
            O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1215897936109
            O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
            O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
            O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
            O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
            O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
            O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
            O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
            O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
            O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
            O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
            O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
            O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle - C:\Program Files\Java\jre6\bin\jqs.exe
            O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
            O23 - Service: Online Armor Helper Service (OAcat) - Emsi Software GmbH - C:\Program Files\Emsisoft\Online Armor\OAcat.exe
            O23 - Service: Seagate Sync Service - Seagate Technology LLC - C:\Program Files\Seagate\Sync\SeaSyncServices.exe
            O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
            O23 - Service: Online Armor (SvcOnlineArmor) - Emsi Software GmbH - C:\Program Files\Emsisoft\Online Armor\oasrv.exe
            O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

            --
            End of file - 9823 bytes









            Thanks!
            Logged

            bluecountry

              Topic Starter


              Apprentice

              Thanked: 1
              Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
              « Reply #37 on: August 25, 2010, 11:15:58 AM »
              4)  As I have been trying to clean out old files, I still am unable to delete civ4.  Years ago I got this from a friend, pirated style.
              It is located under downloads, every time I try and delete it tells me it cannot because "another program or person"
              It also is located in the "E" drive of my PC as well.

              Lemme know so I can clear this out.

              Thanks!
              Logged

              SuperDave

              • Malware Removal Specialist
              • Moderator


                • Genius
                • Thanked: 1020
              • Certifications: List
              • Experience: Expert
              • OS: Windows 10
              Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
              « Reply #38 on: August 25, 2010, 04:27:37 PM »
              You could try deleting it in Safe Mode or download and install Unlocker to delete it.
              Logged
              Windows 8 and Windows 10 dual boot with two SSD's

              bluecountry

                Topic Starter


                Apprentice

                Thanked: 1
                Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
                « Reply #39 on: August 28, 2010, 01:23:18 PM »
                OK so..........

                1) Installed unlocker...under downloads in my documents it is now deleted.
                -However....in my computer it still shows in the E drive.

                -Next time I re-start my PC will it be gone?
                -If not how can I remove it from E drive...or is it moot...is it gone?


                2)  Otherwise given my logs, is my PC now given a clean bill of health?

                3)  What was the big problem with it, and was this one of the worst you have seen?

                4)  Thanks again, how can I officially thank you?

                « Last Edit: September 03, 2010, 08:44:51 PM by evilfantasy »
                Logged

                evilfantasy

                • Malware Removal Specialist
                • Moderator


                  • Genius
                • Calm like a bomb
                  • Thanked: 493
                • Experience: Experienced
                • OS: Windows 11
                Re: Can't Get Onto Windows XP-Possibe Major PC Problem (Long)
                « Reply #40 on: September 03, 2010, 08:47:13 PM »



                Quote
                1) Installed unlocker...under downloads in my documents it is now deleted.
                -However....in my computer it still shows in the E drive.

                -Next time I re-start my PC will it be gone?
                -If not how can I remove it from E drive...or is it moot...is it gone?

                Is it still there?


                Quote
                2)  Otherwise given my logs, is my PC now given a clean bill of health?

                Your logs are  clean.

                Quote
                3)  What was the big problem with it, and was this one of the worst you have seen?

                No it's far from the worst. Look back through the Malwarebytes and SUPERAntispyware logs and you will see what all was found/removed.

                Quote
                4)  Thanks again, how can I officially thank you?

                I think you just did.  ;)


                Logged
                Pages: 1 2 [3]  All   Go Up
                « previous next »