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Author Topic: PC too long starting up  (Read 4884 times)

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Hossman

    Topic Starter


    Starter

    PC too long starting up
    « on: August 03, 2010, 12:43:08 PM »
    Guys, I know you have answered questions like this many times and I am hoping you can help me find out why my kid's PC takes 20 minutes+ from start-up to the internet becoming usable.
    I have looked at other threads and here is some info that seems to be required. i really hope one of you kind people can help.

    Dell Dimension DIM2400
    Intel(R)
    Pentium(R) 4 CPU 2.8GHz
    2.79GHz, 768MB of RAM

    Hard Drive 70.9GB
    Used 29.8GB
    Free 41.0GB

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 19:45:56, on 03/08/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\WINDOWS\SYSTEM32\bgsvcgen.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\TalkTalk\bin\sprtsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\WINDOWS\CameraFixer.exe
    C:\WINDOWS\tsnp2std.exe
    C:\WINDOWS\vsnp2std.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
    C:\Program Files\ZyDAS Technology Corporation\ZyDAS Wireless LAN\ZDConfig.EXE
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\TalkTalk\bin\sprtcmd.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
    C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
    C:\Program Files\FinePixViewer\QuickDCF2.exe
    C:\Program Files\ATMEL\802.11 Wireless LAN\WlanMonitor.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    C:\Program Files\Java\jre6\bin\javaws.exe
    C:\Program Files\Java\jre6\bin\javaw.exe
    C:\Program Files\AVG\AVG9\avgupd.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
    R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Shareaza Web Download Hook - {0EEDB912-C5FA-486F-8334-57288578C627} - C:\Program Files\Etomi\Plugins\RazaWebHook.dll (file missing)
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\WINDOWS\SYSTEM32\WSBar.dll
    O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe
    O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
    O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [ZDConfig] "C:\Program Files\ZyDAS Technology Corporation\ZyDAS Wireless LAN\ZDConfig.EXE"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKCU\..\Run: [bop2RRe8Q] hsfit.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
    O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1009\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Carrie')
    O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1009\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Carrie')
    O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1009\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Carrie')
    O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1009\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User 'Carrie')
    O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1009\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/5.0_(Windows;_U;_Windows_NT_5.1;_en-GB;_rv:1.9.1.3)_Gecko/20090824_Firefox/3.5.3_(.NET_CLR_3.5.30729)" -"http://www.bbc.co.uk/cbeebies/razzledazzle/bishbashbosh/bishbashbeats/index.shtml" (User 'Carrie')
    O4 - Startup: Configuration & Monitor Utility.lnk = ?
    O4 - Global Startup: Exif Launcher 2.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Download with &Shareaza - res://C:\Program Files\Etomi\Plugins\RazaWebHook.dll/3000
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Search with Wanadoo - res://C:\WINDOWS\SYSTEM32\WSBar.dll/VSearch.htm
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://garybundy.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/mpp_236/webolr/OCX/FlashAX.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://webgames.d.tmsrv.com/c=d9f049304c5181b69e231ddd6210abdf/aff=t_25oa_ukca_wg/p/release/popcap/wg_bejeweled2/popcaploader_v6.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control)
    O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O20 - Winlogon Notify: jkklm - C:\WINDOWS\system32\jkklm.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\SYSTEM32\bgsvcgen.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: ewido security suite control - Unknown owner - C:\Documents and Settings\Gary\Desktop\ewido anti-malware\ewidoctrl.exe (file missing)
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
    O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
    « Last Edit: August 03, 2010, 12:56:30 PM by Hossman »

    lostcoast



      Hopeful
    • Thanked: 31
    • Experience: Experienced
    • OS: Linux variant
    Re: PC too long starting up
    « Reply #1 on: August 03, 2010, 08:19:27 PM »
       If your computer is going slow try the suggestions at:

     http://www.computerhope.com/issues/ch000179.htm
    I am  Moderator of Computerhope Chat, for live help and assistance please use/click Free Help in the upper forum toolbar.

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: PC too long starting up
    « Reply #2 on: August 04, 2010, 05:05:36 AM »
    Download and run Mike Lin's Startup Control Panel. Uncheck everything and reboot. Does it boot quickly? If so, you can start adding back the processes you need and see when the boot slows down again.

    Hossman

      Topic Starter


      Starter

      Re: PC too long starting up
      « Reply #3 on: August 04, 2010, 05:51:16 AM »
      I'll try all that tonight guys. Thanks for the advice.

      lostcoast



        Hopeful
      • Thanked: 31
      • Experience: Experienced
      • OS: Linux variant
      Re: PC too long starting up
      « Reply #4 on: August 04, 2010, 08:06:12 AM »

      A complete Hijackthis log would be nice too, I can take a peek and let you know if you have an issue our malware pro's can fix for you.

      http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html
      I am  Moderator of Computerhope Chat, for live help and assistance please use/click Free Help in the upper forum toolbar.

      Hossman

        Topic Starter


        Starter

        Re: PC too long starting up
        « Reply #5 on: August 04, 2010, 12:17:37 PM »
        Cheers again, this is everything I think...

        Logfile of Trend Micro HijackThis v2.0.2
        Scan saved at 19:25:03, on 04/08/2010
        Platform: Windows XP SP3 (WinNT 5.01.2600)
        MSIE: Internet Explorer v8.00 (8.00.6001.18702)
        Boot mode: Normal

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\AVG\AVG9\avgchsvx.exe
        C:\Program Files\AVG\AVG9\avgrsx.exe
        C:\Program Files\AVG\AVG9\avgcsrvx.exe
        C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
        C:\Program Files\AVG\AVG9\avgwdsvc.exe
        C:\WINDOWS\SYSTEM32\bgsvcgen.exe
        C:\Program Files\Bonjour\mDNSResponder.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Java\jre6\bin\jqs.exe
        C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
        C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
        C:\Program Files\AVG\AVG9\avgnsx.exe
        C:\WINDOWS\system32\nvsvc32.exe
        C:\Program Files\TalkTalk\bin\sprtsvc.exe
        C:\WINDOWS\System32\svchost.exe
        C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
        C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
        C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
        C:\Program Files\iPod\bin\iPodService.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\wscntfy.exe
        C:\WINDOWS\Explorer.EXE
        C:\WINDOWS\system32\dla\tfswctrl.exe
        C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
        C:\WINDOWS\CameraFixer.exe
        C:\WINDOWS\tsnp2std.exe
        C:\WINDOWS\vsnp2std.exe
        C:\WINDOWS\system32\hkcmd.exe
        C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
        C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
        C:\Program Files\ZyDAS Technology Corporation\ZyDAS Wireless LAN\ZDConfig.EXE
        C:\Program Files\Java\jre6\bin\jusched.exe
        C:\Program Files\TalkTalk\bin\sprtcmd.exe
        C:\Program Files\iTunes\iTunesHelper.exe
        C:\WINDOWS\system32\RUNDLL32.EXE
        C:\PROGRA~1\AVG\AVG9\avgtray.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\Windows Media Player\WMPNSCFG.exe
        C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe
        C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
        C:\Program Files\FinePixViewer\QuickDCF2.exe
        C:\Program Files\ATMEL\802.11 Wireless LAN\WlanMonitor.exe
        C:\Program Files\Java\jre6\bin\jucheck.exe
        C:\Program Files\Mozilla Firefox\firefox.exe
        C:\Program Files\Mozilla Firefox\plugin-container.exe
        C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

        R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mytalktalk.co.uk
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
        R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO: Shareaza Web Download Hook - {0EEDB912-C5FA-486F-8334-57288578C627} - C:\Program Files\Etomi\Plugins\RazaWebHook.dll (file missing)
        O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
        O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
        O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
        O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
        O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
        O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
        O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
        O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
        O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\WINDOWS\SYSTEM32\WSBar.dll
        O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
        O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
        O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
        O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
        O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
        O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
        O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
        O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
        O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
        O4 - HKLM\..\Run: [CameraFixer] C:\WINDOWS\CameraFixer.exe
        O4 - HKLM\..\Run: [tsnp2std] C:\WINDOWS\tsnp2std.exe
        O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
        O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
        O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
        O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
        O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
        O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
        O4 - HKLM\..\Run: [ZDConfig] "C:\Program Files\ZyDAS Technology Corporation\ZyDAS Wireless LAN\ZDConfig.EXE"
        O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
        O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
        O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
        O4 - HKLM\..\Run: [TalkTalk] "C:\Program Files\TalkTalk\bin\sprtcmd.exe" /P TalkTalk
        O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
        O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
        O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
        O4 - HKCU\..\Run: [bop2RRe8Q] hsfit.exe
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_7 -reboot 1
        O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
        O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
        O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Program Files\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
        O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
        O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1010\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Shelley')
        O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1010\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Shelley')
        O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1010\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Shelley')
        O4 - HKUS\S-1-5-21-1720685354-249659549-2776692274-1010\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe (User 'Shelley')
        O4 - Startup: Configuration & Monitor Utility.lnk = ?
        O4 - Global Startup: Exif Launcher 2.lnk = ?
        O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
        O8 - Extra context menu item: Download with &Shareaza - res://C:\Program Files\Etomi\Plugins\RazaWebHook.dll/3000
        O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
        O8 - Extra context menu item: Search with Wanadoo - res://C:\WINDOWS\SYSTEM32\WSBar.dll/VSearch.htm
        O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
        O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
        O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
        O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
        O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
        O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
        O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://garybundy.spaces.live.com//PhotoUpload/MsnPUpld.cab
        O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
        O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
        O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - http://a532.g.akamai.net/f/532/6712/5m/virtools.download.akamai.com/6712/player/install/installer.exe
        O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/mpp_236/webolr/OCX/FlashAX.cab
        O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://webgames.d.tmsrv.com/c=d9f049304c5181b69e231ddd6210abdf/aff=t_25oa_ukca_wg/p/release/popcap/wg_bejeweled2/popcaploader_v6.cab
        O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetup Control) - https://gateway.eur.slb.com/dana-cached/setup/JuniperSetup.cab
        O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
        O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
        O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
        O20 - Winlogon Notify: jkklm - C:\WINDOWS\system32\jkklm.dll (file missing)
        O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
        O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
        O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
        O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe
        O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
        O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\SYSTEM32\bgsvcgen.exe
        O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
        O23 - Service: ewido security suite control - Unknown owner - C:\Documents and Settings\Gary\Desktop\ewido anti-malware\ewidoctrl.exe (file missing)
        O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
        O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
        O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
        O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
        O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
        O23 - Service: SupportSoft Sprocket Service (TalkTalk) (sprtsvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\TalkTalk\bin\sprtsvc.exe
        O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
        O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
        O23 - Service: SupportSoft Repair Service (TalkTalk) (tgsrvc_TalkTalk) - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\tgsrvc.exe
        O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe

        --
        End of file - 13456 bytes

        Hossman

          Topic Starter


          Starter

          Re: PC too long starting up
          « Reply #6 on: August 04, 2010, 01:22:16 PM »
          Download and run Mike Lin's Startup Control Panel. Uncheck everything and reboot. Does it boot quickly? If so, you can start adding back the processes you need and see when the boot slows down again.

          Doing this has greatly reduced the start-up time already! Down to about 5 minutes!!!

          SharronAbi



            Newbie

            Re: PC too long starting up
            « Reply #7 on: August 05, 2010, 09:55:10 PM »
            i was using the internet last night on my home pc on my account and it was kinda storming. so when the storm got worse i decided to wrap up but before i could close the browser the power went out (glad i had a surge protector tho). this morning my roommate got on their account just fine, but my account starts up and my cursor "hourglasses" the whole time at the toolbar and my icons look like they're still tryin to load on the toolbar. also, i did a ctrl+alt+delete and yet nothing shows up. what's happening? why? and what needs to be done about it.
            Pc Tv Programs

            Allan

            • Moderator

            • Mastermind
            • Thanked: 1260
            • Experience: Guru
            • OS: Windows 10
            Re: PC too long starting up
            « Reply #8 on: August 06, 2010, 05:54:06 AM »
            i was using the internet last night on my home pc on my account and it was kinda storming. so when the storm got worse i decided to wrap up but before i could close the browser the power went out (glad i had a surge protector tho). this morning my roommate got on their account just fine, but my account starts up and my cursor "hourglasses" the whole time at the toolbar and my icons look like they're still tryin to load on the toolbar. also, i did a ctrl+alt+delete and yet nothing shows up. what's happening? why? and what needs to be done about it.
            Pc Tv Programs

            Please start your own thread.

            soybean



              Genius
            • The first soybean ever to learn the computer.
            • Thanked: 469
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 10
            Re: PC too long starting up
            « Reply #9 on: August 06, 2010, 09:00:29 AM »
            I am hoping you can help me find out why my kid's PC takes 20 minutes+ from start-up to the internet becoming usable.
            Do you have both AVG and Norton installed on that computer?  If so, dump one of them.  You should not have two anti-virus programs running; they can conflict with each other and slow the system.

            lostcoast



              Hopeful
            • Thanked: 31
            • Experience: Experienced
            • OS: Linux variant
            Re: PC too long starting up
            « Reply #10 on: August 06, 2010, 09:12:33 AM »


            YES I do see issues with hijackthis log. please post it in the malware/virus forum.

            you may also want to follow the info and guidelines here before posting:

            http://www.computerhope.com/forum/index.php/topic,46313.0.html
            I am  Moderator of Computerhope Chat, for live help and assistance please use/click Free Help in the upper forum toolbar.