I disabled my antispyware and antivirus applications, and then I downloaded combofix and renamed it to my desktop, after I click start and search for "%userprofile%\desktop\commy.exe" /stepdel, nothing pops up. I also changed %userprofile% with the name of the user and it still doesn't do anything. I tried opening combofix from the desktop and it opens a progress bar and as it fills up green, when it gets to the end a pop up appears saying "Incompatible OS. ComboFix only works for workstations with Windows 2000 and XP."