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Author Topic: New computer works (using router); old computer now wont connect to anything  (Read 5503 times)

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rdginto

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    We bought a new HP which has Windows 7. That's up & running fine and connected with the internet, hardwired, through the router. We have a Toshiba netbook that we have a Belkin wireless router (N+) that connects to the internet and we can access the printers and external hard drive without issue.  We were using a Dell that has Windows 98 (2nd edition) on it and up until we pulled that one down, it worked fine hooking directly into the modem (Westell).  We have Norton 360.  We have DSL.

    The HP is in our living room as is the modem and the router.  I can use the wireless Toshiba anywhere in our house without issue.  Problem, we are trying to hook up the Dell in the spare bedroom and wanted to connect to the internet, external hard drive, etc.

    We ran the wiring to the spare bedroom for the jack and that works as we took the wireless netbook, unplugged the router completely and hard wired up the netbook in the spare bedroom and could access the internet.  I am assuming the "wired" jack holes in the router are working okay because I can plug our HP into any of those and it's connecting fine.  I don't know how to "turn off" the wi-fi (built in) on the netbook to check if the router is working from the living room to the spare bedroom (that runs by hard wire.


    Upon hooking up the Dell in the spare bedroom and plugging everything in - the computer boots up fine but cannot access the internet.  Of course the Dell is out of warranty and Dell wants to charge just to talk to us with no guarantee they can correct anything.  I get the internet error page and when I run the diagnostic it mentions something about not having a valid IP address.  ATT (our provider) says it isn't their issue but our computer's problem.    Any other suggestions please ???   Thx.  Rosemarie

    lostcoast



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    If you are capable, you can go to win98 network settings and make sure TCP/IP protocol is set to Auto IP and Auto DNS and that DHCP is enabled.  also make sure the Alt Configuration tab is disabled and all info is deleted. If you change anything you will need to apply/ OK to save it and reboot before new settings will take affect.

    please note that win98 is not very safe/secure on the net and it would be best to install XP if you can.
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    rdginto

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      Ok .. now you are going to think I'm a complete idiot.  First .. the old Dell does have Windows XP, not Windows 98 (this is what happens when you hang on to your old computers .. we destroyed the Windows 98 computer, got rid of it).  The other stuff still applies.  I'm so sorry .. I re-read again what you wrote, then realized my initial information was completely wrong !!!   Please let me know if I should try the same thing you initially said.  Thanks.

      lostcoast



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      yes the same info applies to xp
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      rdginto

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        Wanted to let you know .. I got my problem solved...Not sure why my IP address disappeared but after spending a couple hours with Belkin and another few hours with ATT .. I finally got through to someone who understood that my IP address was gone .. and got me a new one BUT the address wouldn't stay in the computer .. Every time we tried to go back to the ipconfig /all the #s were gone.    I went to Best Buy and bought a new network interface card .. and my problems were all resolved.  The computer found the internet and works fine surfing the web.

        BUT .. I now need to figure out how to make the Windows 98 computer SHARE so we can have that stuff save to the external hard drive, use the printers (which are already sharing with our other computers) .. I think I'm just spending so much time I'm losing my thoughts ... Can you help please.  Thanks !!

        JJ 3000



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        Quote
        I now need to figure out how to make the Windows 98 computer SHARE

        You mean the XP computer, right?
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        rdginto

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          Yes .. I can access the internet on the Windows XP computer but I cannot save to the external hard drive, use the printer (hooked up to the main computer), etc.    Does it have something to do with my settings??

          lostcoast



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          Can you explain how the network is set up and what the printer is hooked up on.

          Is the external drive usb? and have you tried it in the winxp usb port?

          also include what windows each comp has.
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          Spoiler



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          You can a good idea how this stuff works by reading this......


          http://www.pcstats.com/articleview.cfm?articleID=1427

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