We bought a new HP which has Windows 7. That's up & running fine and connected with the internet, hardwired, through the router. We have a Toshiba netbook that we have a Belkin wireless router (N+) that connects to the internet and we can access the printers and external hard drive without issue. We were using a Dell that has Windows 98 (2nd edition) on it and up until we pulled that one down, it
worked fine hooking directly into the modem (Westell). We have Norton 360. We have DSL.
The HP is in our living room as is the modem and the router. I can use the wireless Toshiba anywhere in our house without issue. Problem, we are trying to hook up the Dell in the spare bedroom and wanted to connect to the internet, external hard drive, etc.
We ran the wiring to the spare bedroom for the jack and that works as we took the wireless netbook, unplugged the router completely and hard wired up the netbook in the spare bedroom and could access the internet. I am assuming the "wired" jack holes in the router are working okay because I can plug our HP into any of those and it's connecting fine. I don't know how to "turn off" the wi-fi (built in) on the netbook to check if the router is working from the living room to the spare bedroom (that runs by hard wire.
Upon hooking up the Dell in the spare bedroom and plugging everything in - the computer boots up fine but cannot access the internet. Of course the Dell is out of warranty and Dell wants to charge just to talk to us with no guarantee they can correct anything. I get the internet error page and when I run the diagnostic it mentions something about not having a valid IP address. ATT (our provider) says it isn't their issue but our computer's problem. Any other suggestions please
Thx. Rosemarie