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Author Topic: Has anyone experienced this before?  (Read 2766 times)

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hihi_birdie

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Has anyone experienced this before?
« on: August 24, 2010, 03:36:50 PM »
I got a new laptop for college a few months ago, but every once in a while--maybe once a month--it does something very strange, seemingly unprovoked.  The screen will go black and unresponsive, and I will see this: http://www.flickr.com/photos/44292640@N03/4923786699/

The computer will then either shut off or restart; I have no idea what the cause is behind this.  It is a Dell Studio 15 running Windows 7; does anyone have any insight to offer?

Computer_Commando



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Re: Has anyone experienced this before?
« Reply #1 on: August 24, 2010, 04:40:06 PM »
Bad video hardware or bad video driver.  Go to www.support.dell.com, enter your Service Tag, and download & install the latest drivers (if there are any).  If that doesn't fix it, contact Dell for warranty repair.