Hello, I'm running a Dell Studio XPS 1640 notebook and running Windows Vista Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
Thtough a friends recent irresponsibility, my computer became infected with a nasty little virus that corrupted my OS boot, deleted all restore points, and froze me out of even networking and command prompt options.
After having to reinstall my OS, my computer no longer reads hardware such as my graphics card. Ive run a dxdiag and noticed that my computer doesn't even recognize it. This is consitant with my audio and networking hardware as well.
My question then, is it in my best interest to ship my computer back to Dell for service or is there an at home fix that I can first try?
SPECS from dxdiag
Processor: Intel(R) Core(TM)2 Duo CPU T9550 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4090MB RAM
Page File: 1474MB used, 6932MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 64bit Unicode
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor:
Driver Name:
Driver Version: ()
DDI Version: unknown
BGRA Supported: No
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B70EE0-4340-11CF-E025-7137AFC2CB35}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
