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Author Topic: Re-appearing Trojans  (Read 18394 times)

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oneminuteofclarity

    Topic Starter


    Rookie

    Re: Re-appearing Trojans
    « Reply #15 on: September 17, 2010, 03:20:18 PM »
    ESETSmartInstaller@High as CAB hook log:
    OnlineScanner.ocx - registred OK
    # version=7
    # iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
    # OnlineScanner.ocx=1.0.0.6211
    # api_version=3.0.2
    # EOSSerial=6352d48412f6a946b4fd529e83b74633
    # end=finished
    # remove_checked=true
    # archives_checked=true
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2010-09-17 09:39:23
    # local_time=2010-09-17 04:39:23 (-0600, Central Daylight Time)
    # country="United States"
    # lang=1033
    # osver=6.0.6002 NT Service Pack 2
    # compatibility_mode=512 16777215 100 0 219441 219441 0 0
    # compatibility_mode=1024 16777215 100 0 3832715 3832715 0 0
    # compatibility_mode=5892 16776574 100 100 4016788 121357101 0 0
    # compatibility_mode=8192 67108863 100 0 0 0 0 0
    # scanned=237327
    # found=0
    # cleaned=0
    # scan_time=9990

    oneminuteofclarity

      Topic Starter


      Rookie

      Re: Re-appearing Trojans
      « Reply #16 on: September 17, 2010, 11:10:41 PM »
      Also I was wondering if I should make a separate thread in a different forum to get the administrator profile back. I've looked around a little but I'm not sure if the options I found would be good in this case.

      Thanks for all your help

      oneminuteofclarity

        Topic Starter


        Rookie

        Re: Re-appearing Trojans
        « Reply #17 on: September 18, 2010, 01:36:55 PM »
        We managed to make our account the administrators account again and deleted the other, previous administrators account. I also got SAS installed successfully.

        Dr Jay

        • Malware Removal Specialist


        • Specialist
        • Moderator emeritus
        • Thanked: 119
        • Experience: Guru
        • OS: Windows 10
        Re: Re-appearing Trojans
        « Reply #18 on: September 21, 2010, 02:54:05 AM »
        Please reboot to Safe Mode with Networking (tap the F8 key just before Windows starts to load and select the Safe Mode with Networking option from the menu).

        Then, try again.
        ~Dr Jay

        oneminuteofclarity

          Topic Starter


          Rookie

          Re: Re-appearing Trojans
          « Reply #19 on: September 22, 2010, 02:07:56 PM »
          Is this to get into the administrators account? Just making sure cause we have ours set back to the administrator. If so, should I run all the checks (that are specified before we make a post)?

          Thanks

          Dr Jay

          • Malware Removal Specialist


          • Specialist
          • Moderator emeritus
          • Thanked: 119
          • Experience: Guru
          • OS: Windows 10
          Re: Re-appearing Trojans
          « Reply #20 on: September 22, 2010, 03:41:52 PM »
          Sure. Do in admin.
          ~Dr Jay

          oneminuteofclarity

            Topic Starter


            Rookie

            Re: Re-appearing Trojans
            « Reply #21 on: September 24, 2010, 11:53:15 AM »
            Still found a couple Trojans and some Key Logger stuff. Here's the new log files:


            SUPERAntiSpyware Scan Log
            http://www.superantispyware.com

            Generated 09/24/2010 at 03:44 AM

            Application Version : 4.43.1000

            Core Rules Database Version : 5569
            Trace Rules Database Version: 3381

            Scan type       : Complete Scan
            Total Scan Time : 03:46:27

            Memory items scanned      : 792
            Memory threats detected   : 1
            Registry items scanned    : 9132
            Registry threats detected : 0
            File items scanned        : 213627
            File threats detected     : 70

            Trojan.Dropper/Win-NV
               C:\WINDOWS\SYSTEM32\MPK\MPK.DLL
               C:\WINDOWS\SYSTEM32\MPK\MPK.DLL
               C:\WINDOWS\SYSTEM\MPK\MPK.DLL
               C:\WINDOWS\SYSTEM\MPO\MPK.DLL

            Adware.Tracking Cookie
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][5].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@adinterax[3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@zedo[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@insightexpressai[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@kontera[3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@invitemedia[3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@casalemedia[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@media6degrees[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@pointroll[3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@adbrite[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@imrworldwide[3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@collective-media[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@serving-sys[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@adecn[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@yieldmanager[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@atdmt[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@dmtracker[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@overture[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@advertising[4].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@realmedia[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@doubleclick[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@revsci[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@2o7[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@apmebf[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@specificmedia[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@mediaplex[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@legolas-media[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@specificclick[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@tradedoubler[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@ru4[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@questionmarket[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@adinterax[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@adinterax[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@advertising[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@advertising[3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@atdmt[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][3].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@imrworldwide[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@insightexpressai[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@invitemedia[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@kontera[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@pointroll[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@questionmarket[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@revsci[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@serving-sys[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@zedo[1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\Low\erickson@questionmarket[2].txt
               C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
               C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\erickson@atdmt[2].txt


            Malwarebytes' Anti-Malware 1.46
            www.malwarebytes.org

            Database version: 4597

            Windows 6.0.6002 Service Pack 2
            Internet Explorer 8.0.6001.18943

            9/24/2010 10:27:49 AM
            mbam-log-2010-09-24 (10-27-49).txt

            Scan type: Quick scan
            Objects scanned: 142630
            Time elapsed: 9 minute(s), 41 second(s)

            Memory Processes Infected: 0
            Memory Modules Infected: 1
            Registry Keys Infected: 1
            Registry Values Infected: 0
            Registry Data Items Infected: 3
            Folders Infected: 11
            Files Infected: 353

            Memory Processes Infected:
            (No malicious items detected)

            Memory Modules Infected:
            C:\Windows\System32\MPK\Mpk.dll (Refog.Keylogger) -> Delete on reboot.

            Registry Keys Infected:
            HKEY_LOCAL_MACHINE\SOFTWARE\Refog Software (Refog.Keylogger) -> Quarantined and deleted successfully.

            Registry Values Infected:
            (No malicious items detected)

            Registry Data Items Infected:
            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Refog.Keylogger) -> Data: c:\windows\system32\mpk\mpk.exe -> Quarantined and deleted successfully.
            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Refog.Keylogger) -> Data: system32\mpk\mpk.exe -> Quarantined and deleted successfully.
            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Refog.Keylogger) -> Bad: (c:\windows\system32\userinit.exe,C:\Windows\system32\MPK\mpk.exe) Good: (Userinit.exe) -> Quarantined and deleted successfully.

            Folders Infected:
            C:\ProgramData\MPK\2 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\CPDA (Refog.Keylogger) -> Delete on reboot.
            C:\ProgramData\MPK\CPDM (Refog.Keylogger) -> Delete on reboot.
            C:\ProgramData\MPK\REFOG Personal Monitor (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK (Refog.Keylogger) -> Delete on reboot.
            C:\Windows\System32\MPK\Help (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Help\English (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Help\German (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Help\Spanish (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang (Refog.Keylogger) -> Quarantined and deleted successfully.

            Files Infected:
            C:\ProgramData\MPK\1\I40443_8806508565 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_8841229051 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_8875950463 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_8910671412 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_8945391782 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_8980112616 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9014834028 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9049554977 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9084275694 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9118996644 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9153717593 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9188438194 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9223159259 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9257879861 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9292600926 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9327322222 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9362042824 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9396763773 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9431483912 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9466205324 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9500925694 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9535646643 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9570367940 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9605088889 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9639809722 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9674530093 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9709251505 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9743972917 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9848135069 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9882855324 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9917576273 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9952297107 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40443_9987017940 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0021739468 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0056459722 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0091180556 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0125901968 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0160622917 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0195343171 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0230064236 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0264785532 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0299505903 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0334226968 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0368948148 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0403668866 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0441586343 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0473110301 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0507831134 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0542552083 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0577273148 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0611993750 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0646715162 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0681435648 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0716156482 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0750877778 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0785598611 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0820318981 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0855039815 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0889761343 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0924487963 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0959203356 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_0993923727 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1028644213 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1063365625 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1098086574 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1132806944 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1167528009 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1202249074 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1236970139 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_1271690394 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_3459105556 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_3493826389 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_4917778935 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_4952503935 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_4987222569 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5021943056 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5056663426 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5091384606 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5126105671 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5160827315 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5195551852 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5230273958 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5264996296 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5299714583 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5334440278 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5369159838 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5403880787 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5438605903 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5473328241 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5508050810 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5542773032 (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\ProgramData\MPK\1\I40444_5577495718 (Refog.Keylogger) -> Quarantined and deleted successfully.
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            C:\Windows\System32\MPK\Help\Spanish\screenshot.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Help\Spanish\settings_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Help\Spanish\users_node.htm (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_em_english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_em_english.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_em_german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_em_german.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_em_spanish.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_em_spanish.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_english.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_german.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_pm_english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_pm_english.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_pm_german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_pm_german.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_pm_spanish.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_pm_spanish.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_russian.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_spanish.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\banner_spanish.swf (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\english.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\german.gif (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\upgrade_aeu.png (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\upgrade_aus.png (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\upgrade_eu.png (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\upgrade_us.png (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\vista_hide.bmp (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Images\xp_hide.bmp (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Brazilian.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Brazilian.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\English.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\French.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\French.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\German.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\German.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Italian.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Italian.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Japanese.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Japanese.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Polish.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Portuguese.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Portuguese.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Romanian.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Romanian.lng (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Russian.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Spanish.frc (Refog.Keylogger) -> Quarantined and deleted successfully.
            C:\Windows\System32\MPK\Lang\Spanish.lng (Refog.Keylogger) -> Quarantined and deleted successfully.


            Logfile of Trend Micro HijackThis v2.0.2
            Scan saved at 11:53:38 AM, on 9/24/2010
            Platform: Windows Vista SP2 (WinNT 6.00.1906)
            MSIE: Internet Explorer v8.00 (8.00.6001.18943)
            Boot mode: Normal

            Running processes:
            C:\Windows\system32\Dwm.exe
            C:\Windows\system32\taskeng.exe
            C:\Windows\Explorer.EXE
            C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
            C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
            C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
            C:\Program Files\Sony\ISB Utility\ISBMgr.exe
            C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
            C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
            C:\Windows\System32\hkcmd.exe
            C:\Windows\System32\igfxpers.exe
            C:\Program Files\AVG\AVG9\avgtray.exe
            C:\Windows\system32\igfxsrvc.exe
            C:\Program Files\Parental Control Tool\utccag.exe
            C:\Program Files\Common Files\Java\Java Update\jusched.exe
            C:\Program Files\iTunes\iTunesHelper.exe
            C:\Windows\ehome\ehtray.exe
            C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
            C:\Windows\ehome\ehmsas.exe
            C:\Windows\System32\mobsync.exe
            C:\Windows\system32\wbem\unsecapp.exe
            C:\Program Files\Safari\Safari.exe
            C:\Program Files\Trend Micro\Sniper\HijackThis.exe
            C:\Program Files\iTunes\iTunes.exe

            R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
            R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
            R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
            R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
            R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
            O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
            O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
            O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
            O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
            O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
            O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
            O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
            O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
            O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
            O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
            O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
            O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
            O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
            O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
            O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
            O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
            O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
            O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
            O4 - HKLM\..\Run: [VAIO Help and Support Demo] "C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe"
            O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
            O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
            O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files\Sony\VAIO Survey\Vista VAIO Survey.exe"
            O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
            O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
            O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
            O4 - HKLM\..\Run: [AVG9_TRAY] "C:\PROGRA~1\AVG\AVG9\avgtray.exe"
            O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
            O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
            O4 - HKLM\..\Run: [1utccag.exe] "C:\Program Files\Parental Control Tool\utccag.exe"
            O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
            O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
            O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
            O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
            O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
            O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
            O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
            O4 - Global Startup: Bluetooth.lnk = ?
            O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
            O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
            O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
            O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
            O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
            O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
            O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
            O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
            O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
            O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
            O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
            O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
            O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
            O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
            O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
            O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
            O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
            O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
            O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
            O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
            O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
            O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
            O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
            O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\windows\system32\avgrsstx.dll
            O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
            O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
            O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
            O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
            O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
            O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
            O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
            O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
            O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
            O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
            O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
            O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
            O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
            O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
            O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
            O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
            O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
            O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
            O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
            O23 - Service: U - Unknown owner - C (file missing)
            O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
            O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
            O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
            O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
            O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
            O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
            O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
            O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
            O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
            O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
            O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
            O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
            O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
            O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
            O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
            O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
            O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

            --
            End of file - 14298 bytes

            Dr Jay

            • Malware Removal Specialist


            • Specialist
            • Moderator emeritus
            • Thanked: 119
            • Experience: Guru
            • OS: Windows 10
            Re: Re-appearing Trojans
            « Reply #22 on: September 24, 2010, 08:27:28 PM »
            Please download MBRCheck.exe by a_d_13 from one of the links provided below and save it to your desktop.
              Link 1
              Link 2
              Link 3[/list]
              • Double-click on MBRCheck.exe to run it.
              • It will open a black window...please do not fix anything (if it gives you an option).
              • When complete, you should see Done! Press ENTER to exit.... Press Enter on the keyboard.
              • A log named MBRCheck_date_time.txt (i.e. MBRCheck_07.21.10_10.22.51.txt) will appear on the desktop.
              • Please copy and paste the contents of that log in your next reply.
              ~Dr Jay

              oneminuteofclarity

                Topic Starter


                Rookie

                Re: Re-appearing Trojans
                « Reply #23 on: September 25, 2010, 12:57:44 PM »
                MBRCheck, version 1.2.3
                (c) 2010, AD

                Command-line:         
                Windows Version:      Windows Vista Home Premium Edition
                Windows Information:      Service Pack 2 (build 6002), 32-bit
                Base Board Manufacturer:   Sony Corporation
                BIOS Manufacturer:      Phoenix Technologies LTD
                System Manufacturer:      Sony Corporation
                System Product Name:      VGN-CR320E
                Logical Drives Mask:      0x0000003c

                Kernel Drivers (total 167):
                  0x8220C000 \SystemRoot\system32\ntkrnlpa.exe
                  0x825C5000 \SystemRoot\system32\hal.dll
                  0x80401000 \SystemRoot\system32\kdcom.dll
                  0x80408000 \SystemRoot\system32\mcupdate_GenuineIntel.dll
                  0x80478000 \SystemRoot\system32\PSHED.dll
                  0x80489000 \SystemRoot\system32\BOOTVID.dll
                  0x80491000 \SystemRoot\system32\CLFS.SYS
                  0x804D2000 \SystemRoot\system32\CI.dll
                  0x805B2000 \SystemRoot\System32\drivers\exll.sys
                  0x80601000 \SystemRoot\system32\drivers\Wdf01000.sys
                  0x8067D000 \SystemRoot\system32\drivers\WDFLDR.SYS
                  0x8068A000 \SystemRoot\system32\drivers\acpi.sys
                  0x806D0000 \SystemRoot\system32\drivers\WMILIB.SYS
                  0x806D9000 \SystemRoot\system32\drivers\msisadrv.sys
                  0x806E1000 \SystemRoot\system32\drivers\pci.sys
                  0x80708000 \SystemRoot\System32\drivers\partmgr.sys
                  0x80717000 \SystemRoot\system32\DRIVERS\compbatt.sys
                  0x8071A000 \SystemRoot\system32\DRIVERS\BATTC.SYS
                  0x80724000 \SystemRoot\system32\drivers\volmgr.sys
                  0x80733000 \SystemRoot\System32\drivers\volmgrx.sys
                  0x8077D000 \SystemRoot\system32\DRIVERS\pcmcia.sys
                  0x807AA000 \SystemRoot\system32\DRIVERS\pciide.sys
                  0x807B1000 \SystemRoot\system32\DRIVERS\PCIIDEX.SYS
                  0x807BF000 \SystemRoot\System32\drivers\mountmgr.sys
                  0x807CF000 \SystemRoot\system32\drivers\atapi.sys
                  0x807D7000 \SystemRoot\system32\drivers\ataport.SYS
                  0x805C0000 \SystemRoot\system32\drivers\fltmgr.sys
                  0x87E05000 \SystemRoot\system32\drivers\fileinfo.sys
                  0x87E15000 \SystemRoot\System32\Drivers\PxHelp20.sys
                  0x87E1E000 \SystemRoot\System32\Drivers\ksecdd.sys
                  0x87E8F000 \SystemRoot\system32\drivers\ndis.sys
                  0x87F9A000 \SystemRoot\system32\drivers\msrpc.sys
                  0x87FC5000 \SystemRoot\system32\drivers\NETIO.SYS
                  0x8800B000 \SystemRoot\System32\drivers\tcpip.sys
                  0x880F5000 \SystemRoot\System32\drivers\fwpkclnt.sys
                  0x8820A000 \SystemRoot\System32\Drivers\Ntfs.sys
                  0x8831A000 \SystemRoot\system32\drivers\volsnap.sys
                  0x88353000 \SystemRoot\System32\Drivers\spldr.sys
                  0x8835B000 \SystemRoot\system32\DRIVERS\sbp2port.sys
                  0x88371000 \SystemRoot\System32\Drivers\mup.sys
                  0x88380000 \SystemRoot\System32\drivers\ecache.sys
                  0x883A7000 \SystemRoot\system32\drivers\disk.sys
                  0x883B8000 \SystemRoot\system32\drivers\CLASSPNP.SYS
                  0x883D9000 \SystemRoot\system32\drivers\crcdisk.sys
                  0x88110000 \SystemRoot\system32\DRIVERS\tunnel.sys
                  0x8811B000 \SystemRoot\system32\DRIVERS\tunmp.sys
                  0x88124000 \SystemRoot\system32\DRIVERS\intelppm.sys
                  0x883FA000 \SystemRoot\system32\DRIVERS\CmBatt.sys
                  0x8CC01000 \SystemRoot\system32\DRIVERS\igdkmd32.sys
                  0x8D2BC000 \SystemRoot\System32\drivers\dxgkrnl.sys
                  0x8D35D000 \SystemRoot\System32\drivers\watchdog.sys
                  0x8D369000 \SystemRoot\system32\DRIVERS\usbuhci.sys
                  0x8D374000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
                  0x8D3B2000 \SystemRoot\system32\DRIVERS\usbehci.sys
                  0x88133000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
                  0x8C833000 \SystemRoot\system32\DRIVERS\Rtlh86.sys
                  0x8C858000 \SystemRoot\system32\DRIVERS\ohci1394.sys
                  0x8C868000 \SystemRoot\system32\DRIVERS\1394BUS.SYS
                  0x8C876000 \SystemRoot\system32\drivers\ti21sony.sys
                  0x8C943000 \SystemRoot\system32\DRIVERS\i8042prt.sys
                  0x8C956000 \SystemRoot\system32\DRIVERS\kbdclass.sys
                  0x8C961000 \SystemRoot\system32\DRIVERS\SynTP.sys
                  0x8C98C000 \SystemRoot\system32\DRIVERS\USBD.SYS
                  0x8C98E000 \SystemRoot\system32\DRIVERS\mouclass.sys
                  0x8C999000 \SystemRoot\system32\DRIVERS\SFEP.sys
                  0x8C99C000 \SystemRoot\system32\DRIVERS\cdrom.sys
                  0x8C9B4000 \SystemRoot\System32\Drivers\GEARAspiWDM.sys
                  0x8C9BA000 \SystemRoot\system32\DRIVERS\msiscsi.sys
                  0x8D40C000 \SystemRoot\system32\DRIVERS\storport.sys
                  0x8D44D000 \SystemRoot\system32\DRIVERS\TDI.SYS
                  0x8D458000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
                  0x8D46F000 \SystemRoot\system32\DRIVERS\ndistapi.sys
                  0x8D47A000 \SystemRoot\system32\DRIVERS\ndiswan.sys
                  0x8D49D000 \SystemRoot\system32\DRIVERS\raspppoe.sys
                  0x8D4AC000 \SystemRoot\system32\DRIVERS\raspptp.sys
                  0x8D4C0000 \SystemRoot\system32\DRIVERS\rassstp.sys
                  0x8D4D5000 \SystemRoot\system32\DRIVERS\termdd.sys
                  0x8D4E5000 \SystemRoot\system32\DRIVERS\swenum.sys
                  0x8D4E7000 \SystemRoot\system32\DRIVERS\ks.sys
                  0x8D511000 \SystemRoot\system32\DRIVERS\NWADIenum.sys
                  0x8D54C000 \SystemRoot\system32\DRIVERS\mssmbios.sys
                  0x8D556000 \SystemRoot\system32\DRIVERS\umbus.sys
                  0x8D563000 \SystemRoot\system32\DRIVERS\usbhub.sys
                  0x8D598000 \SystemRoot\System32\Drivers\NDProxy.SYS
                  0x8EA02000 \SystemRoot\system32\drivers\RTKVHDA.sys
                  0x8EBAF000 \SystemRoot\system32\drivers\portcls.sys
                  0x8D5A9000 \SystemRoot\system32\drivers\drmk.sys
                  0x8D3C1000 \SystemRoot\system32\DRIVERS\HSXHWAZL.sys
                  0x8EC01000 \SystemRoot\system32\DRIVERS\HSX_DPV.sys
                  0x8ED04000 \SystemRoot\system32\DRIVERS\HSX_CNXT.sys
                  0x8EDB8000 \SystemRoot\system32\drivers\modem.sys
                  0x8EDC5000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
                  0x8EDCE000 \SystemRoot\System32\Drivers\Null.SYS
                  0x8EDD5000 \SystemRoot\System32\Drivers\Beep.SYS
                  0x8EDE5000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
                  0x8EDEC000 \SystemRoot\System32\drivers\vga.sys
                  0x8EBDC000 \SystemRoot\System32\drivers\VIDEOPRT.SYS
                  0x8EDF8000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
                  0x8EDDC000 \SystemRoot\system32\drivers\rdpencdd.sys
                  0x8D5CE000 \SystemRoot\System32\Drivers\Msfs.SYS
                  0x8D5D9000 \SystemRoot\System32\Drivers\Npfs.SYS
                  0x8D5E7000 \SystemRoot\System32\DRIVERS\rasacd.sys
                  0x8C9E9000 \SystemRoot\system32\DRIVERS\tdx.sys
                  0x881C0000 \SystemRoot\system32\DRIVERS\smb.sys
                  0x8F002000 \SystemRoot\System32\Drivers\avgtdix.sys
                  0x8F03C000 \SystemRoot\System32\DRIVERS\netbt.sys
                  0x8F06E000 \SystemRoot\system32\drivers\afd.sys
                  0x8F0B6000 \SystemRoot\system32\drivers\ws2ifsl.sys
                  0x8F0BF000 \SystemRoot\system32\DRIVERS\pacer.sys
                  0x8F0D5000 \SystemRoot\system32\DRIVERS\afw.sys
                  0x8F0E0000 \SystemRoot\system32\drivers\afwcore.sys
                  0x8F12F000 \SystemRoot\system32\DRIVERS\netbios.sys
                  0x8F13D000 \SystemRoot\system32\DRIVERS\wanarp.sys
                  0x8F150000 \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
                  0x8F172000 \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
                  0x8F60F000 \??\C:\Windows\system32\drivers\SandBox.sys
                  0x8F6BA000 \SystemRoot\system32\DRIVERS\usbccgp.sys
                  0x8F6D1000 \SystemRoot\System32\Drivers\R5U870FLx86.sys
                  0x8F6E3000 \SystemRoot\System32\Drivers\usbvideo.sys
                  0x8F704000 \SystemRoot\System32\Drivers\R5U870FUx86.sys
                  0x8F70F000 \SystemRoot\system32\DRIVERS\ArcSoftKsUFilter.sys
                  0x8F718000 \SystemRoot\system32\DRIVERS\hidusb.sys
                  0x8F721000 \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
                  0x8F731000 \SystemRoot\system32\DRIVERS\kbdhid.sys
                  0x8F73A000 \SystemRoot\system32\DRIVERS\mouhid.sys
                  0x8F742000 \SystemRoot\system32\DRIVERS\rdbss.sys
                  0x8F77E000 \SystemRoot\system32\drivers\nsiproxy.sys
                  0x8F788000 \SystemRoot\system32\DRIVERS\DMICall.sys
                  0x8F789000 \SystemRoot\System32\Drivers\dfsc.sys
                  0x8F7A0000 \SystemRoot\System32\Drivers\avgmfx86.sys
                  0x8F7A6000 \SystemRoot\System32\Drivers\avgldx86.sys
                  0x8F178000 \SystemRoot\System32\Drivers\fastfat.SYS
                  0x8F7DA000 \SystemRoot\System32\Drivers\crashdmp.sys
                  0x8F7E7000 \SystemRoot\System32\Drivers\dump_dumpata.sys
                  0x8F7F2000 \SystemRoot\System32\Drivers\dump_atapi.sys
                  0x97470000 \SystemRoot\System32\win32k.sys
                  0x8F600000 \SystemRoot\System32\drivers\Dxapi.sys
                  0x8F1A0000 \SystemRoot\system32\DRIVERS\monitor.sys
                  0x97690000 \SystemRoot\System32\TSDDD.dll
                  0x976B0000 \SystemRoot\System32\cdd.dll
                  0x8F1AF000 \SystemRoot\system32\drivers\luafv.sys
                  0xABC01000 \SystemRoot\system32\drivers\spsys.sys
                  0xABCB1000 \SystemRoot\system32\DRIVERS\lltdio.sys
                  0xABCC1000 \SystemRoot\system32\DRIVERS\nwifi.sys
                  0xABCEB000 \SystemRoot\system32\DRIVERS\ndisuio.sys
                  0xABCF5000 \SystemRoot\system32\DRIVERS\rspndr.sys
                  0xABD08000 \SystemRoot\system32\drivers\HTTP.sys
                  0xABD75000 \SystemRoot\System32\DRIVERS\srvnet.sys
                  0xABD92000 \SystemRoot\system32\DRIVERS\bowser.sys
                  0xABDAB000 \SystemRoot\System32\drivers\mpsdrv.sys
                  0xABDC0000 \SystemRoot\system32\drivers\mrxdav.sys
                  0xABDE1000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
                  0xACE09000 \SystemRoot\system32\DRIVERS\mrxsmb10.sys
                  0xACE42000 \SystemRoot\system32\DRIVERS\mrxsmb20.sys
                  0xACE5A000 \SystemRoot\System32\DRIVERS\srv2.sys
                  0xACE81000 \SystemRoot\System32\DRIVERS\srv.sys
                  0xACEE7000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys
                  0xACEEB000 \SystemRoot\system32\drivers\peauth.sys
                  0x8C600000 \SystemRoot\system32\DRIVERS\NETw4v32.sys
                  0xACFC9000 \SystemRoot\system32\drivers\regi.sys
                  0xACFCB000 \SystemRoot\System32\Drivers\secdrv.SYS
                  0xACFD5000 \SystemRoot\System32\drivers\tcpipreg.sys
                  0xACFE1000 \SystemRoot\system32\DRIVERS\WUDFRd.sys
                  0xACECF000 \SystemRoot\system32\DRIVERS\WUDFPf.sys
                  0xACFF6000 \SystemRoot\system32\DRIVERS\xaudio.sys
                  0x8F1D2000 \SystemRoot\system32\DRIVERS\cdfs.sys
                  0x77CA0000 \Windows\System32\ntdll.dll

                Processes (total 93):
                       0 System Idle Process
                       4 System
                     452 C:\Windows\System32\smss.exe
                     588 csrss.exe
                     632 C:\Windows\System32\wininit.exe
                     644 csrss.exe
                     656 C:\Program Files\AVG\AVG9\avgchsvx.exe
                     680 C:\Windows\System32\winlogon.exe
                     692 C:\Program Files\AVG\AVG9\avgrsx.exe
                     764 C:\Windows\System32\services.exe
                     776 C:\Windows\System32\lsass.exe
                     796 C:\Windows\System32\lsm.exe
                     820 C:\Program Files\AVG\AVG9\avgcsrvx.exe
                     968 C:\Windows\System32\svchost.exe
                    1172 C:\Windows\System32\svchost.exe
                    1316 C:\Windows\System32\svchost.exe
                    1344 C:\Windows\System32\svchost.exe
                    1364 C:\Windows\System32\svchost.exe
                    1436 C:\Windows\System32\audiodg.exe
                    1456 C:\Windows\System32\svchost.exe
                    1472 C:\Windows\System32\SLsvc.exe
                    1508 C:\Windows\System32\svchost.exe
                    1652 C:\Windows\System32\svchost.exe
                    1944 C:\Windows\System32\spoolsv.exe
                    1972 C:\Windows\System32\svchost.exe
                     756 acs.exe
                    1124 C:\Windows\System32\svchost.exe
                    1400 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
                    1428 C:\Program Files\AVG\AVG9\avgwdsvc.exe
                    1648 C:\Program Files\Bonjour\mDNSResponder.exe
                    1688 C:\Windows\System32\svchost.exe
                    1632 C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
                    2500 C:\Windows\System32\taskeng.exe
                    2576 C:\Windows\System32\dwm.exe
                    2596 C:\Windows\System32\taskeng.exe
                    2764 C:\Program Files\AVG\AVG9\avgnsx.exe
                    2872 C:\Windows\explorer.exe
                    3084 C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
                    3128 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                    3140 C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
                    3348 C:\Program Files\Sony\ISB Utility\ISBMgr.exe
                    3408 C:\Windows\System32\PnkBstrA.exe
                    3432 C:\Windows\System32\PnkBstrB.exe
                    3444 C:\Windows\System32\svchost.exe
                    3464 C:\Windows\System32\PSIService.exe
                    3580 C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
                    3768 C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
                    3776 C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
                    3800 C:\Windows\System32\hkcmd.exe
                    3808 C:\Windows\System32\igfxpers.exe
                    3816 C:\Program Files\AVG\AVG9\avgtray.exe
                    3972 C:\Windows\System32\igfxsrvc.exe
                    4056 C:\Program Files\Parental Control Tool\utccag.exe
                    2280 C:\Program Files\Common Files\Java\Java Update\jusched.exe
                    2312 C:\Program Files\iTunes\iTunesHelper.exe
                    1284 op_mon.exe
                    2464 C:\Windows\ehome\ehtray.exe
                    2624 C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
                    1252 C:\Windows\ehome\ehmsas.exe
                    2412 C:\Windows\System32\svchost.exe
                    3204 C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
                    1764 C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
                    2480 C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
                    3264 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
                    3388 C:\Windows\System32\svchost.exe
                    3428 C:\Windows\System32\svchost.exe
                    3200 C:\Windows\System32\SearchIndexer.exe
                    3696 C:\Windows\System32\drivers\XAudio.exe
                    1984 WUDFHost.exe
                    3868 C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
                    3152 C:\Program Files\AVG\AVG9\avgemc.exe
                    2892 C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
                    2592 igfxext.exe
                    2588 igfxsrvc.exe
                    3720 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
                    3016 C:\Program Files\AVG\AVG9\avgcsrvx.exe
                    4152 C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
                    4668 C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
                    4812 C:\Windows\System32\mobsync.exe
                    5716 C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
                    5592 C:\Program Files\iPod\bin\iPodService.exe
                    3952 C:\Windows\System32\wbem\unsecapp.exe
                    1964 WmiPrvSE.exe
                    1860 C:\Program Files\Safari\Safari.exe
                    5908 C:\Program Files\iTunes\iTunes.exe
                    3608 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
                    4704 C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
                    5184 C:\Program Files\Internet Explorer\iexplore.exe
                    4844 C:\Program Files\Internet Explorer\iexplore.exe
                    6040 C:\Program Files\Internet Explorer\iexplore.exe
                    5100 C:\Program Files\Internet Explorer\iexplore.exe
                    5620 C:\Program Files\Internet Explorer\iexplore.exe
                    5748 C:\Users\Erickson\Desktop\MBRCheck.exe

                \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000002`05d00000  (NTFS)

                PhysicalDrive0 Model Number: HitachiHTS542525K9SA00, Rev: BBFOC3BP

                      Size  Device Name          MBR Status
                  --------------------------------------------
                    232 GB  \\.\PhysicalDrive0   Windows 2008 MBR code detected
                            SHA1: 8DF43F2BDE2D9451948FA14B5279969C777A797 9


                Done!

                Dr Jay

                • Malware Removal Specialist


                • Specialist
                • Moderator emeritus
                • Thanked: 119
                • Experience: Guru
                • OS: Windows 10
                Re: Re-appearing Trojans
                « Reply #24 on: September 26, 2010, 01:35:42 PM »
                Please download RenewMyDNS by DragonMaster Jay.
                • Save it to your Desktop.
                • Right-click on the file and select Extract All...
                • Choose a location to save extracted files and keep pressing Next until Finish.
                • Double-click RenewMyDNS folder, then double-click RenewMyDNS.bat to start the program.
                • Follow the prompts, and when finished it will launch a log.
                • Post that log in your next reply.
                • After posting the log, delete the folder RenewMyDNS.
                ~Dr Jay

                oneminuteofclarity

                  Topic Starter


                  Rookie

                  Re: Re-appearing Trojans
                  « Reply #25 on: September 28, 2010, 05:23:08 AM »
                  RenewMyDNS by DragonMaster Jay
                  DNS Diagnostics and refresher
                  Version 0.1.4 - November 2009

                  Microsoft Windows [Version 6.0.6002]
                   
                   
                  (((((((((((((((((((( Network and DNS Information ))))))))))))))))))))
                   
                   

                  Windows IP Configuration

                     Host Name . . . . . . . . . . . . : Erickson-PC
                     Primary Dns Suffix  . . . . . . . :
                     Node Type . . . . . . . . . . . . : Broadcast
                     IP Routing Enabled. . . . . . . . : No
                     WINS Proxy Enabled. . . . . . . . : No
                     DNS Suffix Search List. . . . . . : gateway.2wire.net

                  Ethernet adapter Local Area Connection:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
                     Physical Address. . . . . . . . . : 00-1A-80-7A-36-7F
                     DHCP Enabled. . . . . . . . . . . : Yes
                     Autoconfiguration Enabled . . . . : Yes

                  Wireless LAN adapter Wireless Network Connection:

                     Connection-specific DNS Suffix  . : gateway.2wire.net
                     Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
                     Physical Address. . . . . . . . . : 00-1D-E0-4D-91-E9
                     DHCP Enabled. . . . . . . . . . . : Yes
                     Autoconfiguration Enabled . . . . : Yes
                     Link-local IPv6 Address . . . . . : fe80::685d:2900:e3ea:3d68%8(Preferred)
                     IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred)
                     Subnet Mask . . . . . . . . . . . : 255.255.255.0
                     Lease Obtained. . . . . . . . . . : Tuesday, September 28, 2010 3:55:28 AM
                     Lease Expires . . . . . . . . . . : Wednesday, September 29, 2010 3:55:32 AM
                     Default Gateway . . . . . . . . . : 192.168.1.254
                     DHCP Server . . . . . . . . . . . : 192.168.1.254
                     DHCPv6 IAID . . . . . . . . . . . : 218108904
                     DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-0D-65-5B-00-1A-80-7A-36-7F
                     DNS Servers . . . . . . . . . . . : 192.168.1.254
                     NetBIOS over Tcpip. . . . . . . . : Enabled

                  Tunnel adapter Local Area Connection* 10:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 30:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : isatap.{EC35506C-B677-4D18-B600-6F2E65C71A93}
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 11:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
                     Physical Address. . . . . . . . . : 02-00-54-55-4E-01
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 15:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 16:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : 6TO4 Adapter
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 20:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #8
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 21:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : isatap.{58B02553-AABA-4F26-8771-44087050ACBA}
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 9:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . : gateway.2wire.net
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #10
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 23:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : 6TO4 Adapter
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 24:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : 6TO4 Adapter
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes
                   
                  (((((((((((((((((((( DNS-Fake Request Testing and Flush ))))))))))))))))))))
                   
                  ... Requests made were successful

                  Windows IP Configuration

                  Successfully flushed the DNS Resolver Cache.
                   
                   
                  (((((((((((((((((((( Speed-test - Ping ))))))))))))))))))))


                  Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

                  Reply from 209.191.122.70: bytes=32 time=61ms TTL=55

                  Reply from 209.191.122.70: bytes=32 time=64ms TTL=55

                  Reply from 209.191.122.70: bytes=32 time=61ms TTL=55

                  Reply from 209.191.122.70: bytes=32 time=61ms TTL=55



                  Ping statistics for 209.191.122.70:

                      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

                  Approximate round trip times in milli-seconds:

                      Minimum = 61ms, Maximum = 64ms, Average = 61ms



                  Pinging geekpolice.net [64.202.189.170] with 32 bytes of data:

                  Reply from 64.202.189.170: bytes=32 time=106ms TTL=117

                  Reply from 64.202.189.170: bytes=32 time=97ms TTL=117

                  Reply from 64.202.189.170: bytes=32 time=97ms TTL=117

                  Reply from 64.202.189.170: bytes=32 time=98ms TTL=117



                  Ping statistics for 64.202.189.170:

                      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

                  Approximate round trip times in milli-seconds:

                      Minimum = 97ms, Maximum = 106ms, Average = 99ms



                  Pinging facebook.com [69.63.189.11] with 32 bytes of data:

                  Reply from 69.63.189.11: bytes=32 time=98ms TTL=243

                  Reply from 69.63.189.11: bytes=32 time=101ms TTL=243

                  Reply from 69.63.189.11: bytes=32 time=101ms TTL=243

                  Reply from 69.63.189.11: bytes=32 time=101ms TTL=243



                  Ping statistics for 69.63.189.11:

                      Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

                  Approximate round trip times in milli-seconds:

                      Minimum = 98ms, Maximum = 101ms, Average = 100ms



                  Pinging microsoft.com [207.46.197.32] with 32 bytes of data:

                  Request timed out.

                  Request timed out.

                  Request timed out.

                  Request timed out.



                  Ping statistics for 207.46.197.32:

                      Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

                   
                  ********************
                  EOF

                  Dr Jay

                  • Malware Removal Specialist


                  • Specialist
                  • Moderator emeritus
                  • Thanked: 119
                  • Experience: Guru
                  • OS: Windows 10
                  Re: Re-appearing Trojans
                  « Reply #26 on: October 02, 2010, 01:49:30 PM »
                  Hello.

                  Sorry for the delay.

                  Do you have a router?
                  ~Dr Jay

                  oneminuteofclarity

                    Topic Starter


                    Rookie

                    Re: Re-appearing Trojans
                    « Reply #27 on: October 03, 2010, 08:55:40 PM »
                    No problem, we do have a router, a 2wire from AT&T.

                    We've also been getting an error after we run IE that says 'Logon process has failed to create the security options dialog -- Failure - Security Options'. The only irregular settings I know of with our IE is what AT&T told us to do with the internet which was to lower all the security options. Our computer will slow to a crawl and after a few minutes the error will pop up but we have to restart the computer to get it working again. I wasn't sure if this has anything to do with the Trojans or if I should post it in another thread.

                    oneminuteofclarity

                      Topic Starter


                      Rookie

                      Re: Re-appearing Trojans
                      « Reply #28 on: October 08, 2010, 05:44:21 AM »
                      I got IE 9 downloaded and installed and that seemed to fix our Explorer problem. I ran another set of scans and still found Trojans and Keylogger files. I also downloaded Outpost Firewall. Is this because of the quality of my anti-virus or is there another reason these keep appearring? If it could be a problem with the firewall or AV, what would you recommend getting?

                      Here are the logs for the scans:

                      SUPERAntiSpyware Scan Log
                      http://www.superantispyware.com

                      Generated 10/06/2010 at 05:25 PM

                      Application Version : 4.43.1000

                      Core Rules Database Version : 5639
                      Trace Rules Database Version: 3451

                      Scan type       : Complete Scan
                      Total Scan Time : 10:25:40

                      Memory items scanned      : 790
                      Memory threats detected   : 1
                      Registry items scanned    : 9685
                      Registry threats detected : 0
                      File items scanned        : 217624
                      File threats detected     : 7

                      Trojan.Dropper/Win-NV
                         C:\WINDOWS\SYSTEM\MPK\MPK.DLL
                         C:\WINDOWS\SYSTEM\MPK\MPK.DLL

                      Adware.Tracking Cookie
                         C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
                         C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@atdmt[2].txt
                         C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
                         C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@doubleclick[2].txt
                         C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\erickson@atdmt[1].txt
                         C:\Users\Erickson\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt


                      Malwarebytes' Anti-Malware 1.46
                      www.malwarebytes.org

                      Database version: 4761

                      Windows 6.0.6002 Service Pack 2
                      Internet Explorer 9.0.7930.16406

                      10/7/2010 9:07:00 PM
                      mbam-log-2010-10-07 (21-07-00).txt

                      Scan type: Full scan (C:\|)
                      Objects scanned: 358832
                      Time elapsed: 13 hour(s), 7 minute(s), 34 second(s)

                      Memory Processes Infected: 0
                      Memory Modules Infected: 0
                      Registry Keys Infected: 0
                      Registry Values Infected: 0
                      Registry Data Items Infected: 0
                      Folders Infected: 0
                      Files Infected: 9

                      Memory Processes Infected:
                      (No malicious items detected)

                      Memory Modules Infected:
                      (No malicious items detected)

                      Registry Keys Infected:
                      (No malicious items detected)

                      Registry Values Infected:
                      (No malicious items detected)

                      Registry Data Items Infected:
                      (No malicious items detected)

                      Folders Infected:
                      (No malicious items detected)

                      Files Infected:
                      C:\ProgramData\MPK\1\I40458_7696806250 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_7731527315 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_7905131250 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_7939852199 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_7974573264 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_8009294444 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_8044014815 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_8078735880 (Refog.Keylogger) -> Quarantined and deleted successfully.
                      C:\ProgramData\MPK\1\I40458_8113456482 (Refog.Keylogger) -> Quarantined and deleted successfully.


                      Logfile of Trend Micro HijackThis v2.0.2
                      Scan saved at 6:40:48 AM, on 10/8/2010
                      Platform: Windows Vista SP2 (WinNT 6.00.1906)
                      MSIE: Internet Explorer v9.00 (9.00.7930.16406)
                      Boot mode: Normal

                      Running processes:
                      C:\Windows\system32\taskeng.exe
                      C:\Windows\system32\Dwm.exe
                      C:\Windows\Explorer.EXE
                      C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
                      C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
                      C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
                      C:\Program Files\Sony\ISB Utility\ISBMgr.exe
                      C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
                      C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
                      C:\Windows\System32\hkcmd.exe
                      C:\Windows\System32\igfxpers.exe
                      C:\Program Files\AVG\AVG9\avgtray.exe
                      C:\Program Files\Common Files\Java\Java Update\jusched.exe
                      C:\Windows\system32\igfxsrvc.exe
                      C:\Program Files\iTunes\iTunesHelper.exe
                      C:\Windows\system32\wbem\unsecapp.exe
                      C:\Windows\ehome\ehtray.exe
                      C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
                      C:\Windows\ehome\ehmsas.exe
                      C:\Program Files\Internet Explorer\iexplore.exe
                      C:\Program Files\Internet Explorer\iexplore.exe
                      C:\Windows\System32\mobsync.exe
                      C:\Program Files\Internet Explorer\iexplore.exe
                      C:\Program Files\iTunes\iTunes.exe
                      C:\Program Files\Trend Micro\Sniper\HijackThis.exe
                      C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
                      C:\Windows\system32\SearchFilterHost.exe
                      C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
                      C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
                      C:\Windows\system32\SearchProtocolHost.exe

                      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
                      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
                      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage/
                      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
                      R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
                      F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe,C:\Windows\system\MPK\mpk.exe,
                      O1 - Hosts: 209.191.122.70
                      O1 - Hosts: ::1 localhost
                      O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
                      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
                      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
                      O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
                      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
                      O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
                      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
                      O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
                      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
                      O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
                      O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
                      O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
                      O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
                      O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
                      O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
                      O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
                      O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
                      O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
                      O4 - HKLM\..\Run: [VAIO Help and Support Demo] "C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe"
                      O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
                      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
                      O4 - HKLM\..\Run: [VAIOSurvey] "C:\Program Files\Sony\VAIO Survey\Vista VAIO Survey.exe"
                      O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
                      O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
                      O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
                      O4 - HKLM\..\Run: [AVG9_TRAY] "C:\PROGRA~1\AVG\AVG9\avgtray.exe"
                      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
                      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
                      O4 - HKLM\..\Run: [1utccag.exe] "C:\Program Files\Parental Control Tool\utccag.exe"
                      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
                      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
                      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
                      O4 - HKLM\..\Run: [OutpostMonitor] C:\PROGRA~1\Agnitum\OUTPOS~1\op_mon.exe /tray /noservice
                      O4 - HKLM\..\Run: [OutpostFeedBack] "C:\Program Files\Agnitum\Outpost Firewall\feedback.exe" /dump:os_startup
                      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
                      O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
                      O4 - Global Startup: Bluetooth.lnk = ?
                      O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
                      O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
                      O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
                      O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
                      O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
                      O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
                      O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
                      O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
                      O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
                      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
                      O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
                      O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
                      O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
                      O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
                      O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
                      O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
                      O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
                      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                      O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
                      O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
                      O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
                      O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
                      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
                      O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
                      O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
                      O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
                      O20 - AppInit_DLLs: c:\progra~1\agnitum\outpos~1\wl_hook.dll c:\windows\system32\avgrsstx.dll
                      O23 - Service: Agnitum Client Security Service (acssrv) - Agnitum Ltd. - C:\PROGRA~1\Agnitum\OUTPOS~1\acs.exe
                      O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
                      O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
                      O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
                      O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
                      O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
                      O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
                      O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
                      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
                      O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
                      O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
                      O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
                      O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
                      O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
                      O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
                      O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
                      O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
                      O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
                      O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
                      O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
                      O23 - Service: U - Unknown owner - C (file missing)
                      O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
                      O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
                      O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
                      O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
                      O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
                      O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
                      O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
                      O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
                      O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
                      O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
                      O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
                      O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
                      O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
                      O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
                      O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
                      O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
                      O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

                      --
                      End of file - 15002 bytes


                      Thanks!

                      Dr Jay

                      • Malware Removal Specialist


                      • Specialist
                      • Moderator emeritus
                      • Thanked: 119
                      • Experience: Guru
                      • OS: Windows 10
                      Re: Re-appearing Trojans
                      « Reply #29 on: October 09, 2010, 03:13:18 PM »
                      My apologies.

                      Let's begin by opening up Internet Explorer, and go to the following address:

                      http://192.168.1.1

                      if that does not display a blank page with a password prompt, then try this one:

                      http://192.168.2.1


                      Once you get the password prompt, enter your password if you selected one, or otherwise enter in admin in to the password box.

                      Once you confirm that, you shall see the router configuration screen.



                      Please list for me the values included in the boxes similarly named:

                      -Internet Connection type
                      -Local IP address
                      -Static DNS 1
                      -Static DNS 2
                      -Static DNS 3
                      -IP Address Range
                      -Host name
                      -Domain name


                      If some of those you cannot find, then let me know which ones you could not find.

                      After I know this information, I will tell you how to proceed after this.
                      ~Dr Jay