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Author Topic: ATI HD-4350 Video Card - Can't get dual monitors working  (Read 2640 times)

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timberman

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    ATI HD-4350 Video Card - Can't get dual monitors working
    « on: September 10, 2010, 03:16:37 PM »
    I have Lenovo Desktop. Pentium Dual CPU E2200 @ 2.20GHz
    Running Windows XP.  It's about 3 years old.

    This started by me wanting dual monitors.  Only had 1 VGA outlet on computer.  After research, purchased ATI HD-4350 Video Card, mainly to get two video outlets (DVI and HDMI). 
    Connecting to HPS2031 monitor and LG monitor - they both have VGA and DVI ports. 
    My computer boots with the two monitors and video card hooked up, however only shows one monitor screen (without task bar) - the other monitor goes to sleep.  I cannot shut computer off using normal log-off commands.  So, I manual power off, then when I turn it back on  it just sits there running fan.  So, I manual shutdown again.  When I power-on again, the computer is frozen - it just buzzes.  If I change the jumper on the CMOS, it doesn't even buzz - is dead.  Change jumper back, and it boots. 
    I need help.  There must be some basic conflict in my system, and I am getting very discouraged, however would really like to get two monitors working.  Any suggestions?

    patio

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    Re: ATI HD-4350 Video Card - Can't get dual monitors working
    « Reply #1 on: September 10, 2010, 04:30:29 PM »
    What ver. of XP ? ?
    Not all of them support dual monitors...
    " Anyone who goes to a psychiatrist should have his head examined. "

    timberman

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      Greenhorn

      Re: ATI HD-4350 Video Card - Can't get dual monitors working
      « Reply #2 on: September 11, 2010, 08:29:54 AM »
      "About Windows" on my computer says:
      Windows XP Professional, Version 5.1 (With Service Pack 3 installed)

      patio

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      Re: ATI HD-4350 Video Card - Can't get dual monitors working
      « Reply #3 on: September 11, 2010, 08:44:55 AM »
      I don't believe that card supports dual monitors...

      ATI spec site is down right now.
      " Anyone who goes to a psychiatrist should have his head examined. "

      timberman

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        Greenhorn

        Re: ATI HD-4350 Video Card - Can't get dual monitors working
        « Reply #4 on: September 11, 2010, 08:47:09 AM »
        Well - that would make sense.  Do you have recommendation regarding an economical video card for two monitors - I guess I just assumed that if there were multiple ports, then it would support multiple monitors - tricked by an assumption again. 

        patio

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        Re: ATI HD-4350 Video Card - Can't get dual monitors working
        « Reply #5 on: September 11, 2010, 09:12:24 AM »
        " Anyone who goes to a psychiatrist should have his head examined. "

        soybean



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        Re: ATI HD-4350 Video Card - Can't get dual monitors working
        « Reply #6 on: September 11, 2010, 09:48:26 AM »
        This started by me wanting dual monitors.  Only had 1 VGA outlet on computer.  After research, purchased ATI HD-4350 Video Card, mainly to get two video outlets (DVI and HDMI).
        Connecting to HPS2031 monitor and LG monitor - they both have VGA and DVI ports
        Don't we have a mis-match of port types here?  Why didn't you buy a video card with VGA and DVI ports, or two DVI ports, instead of one with DVI and HDMI?

        timberman

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          Greenhorn

          Re: ATI HD-4350 Video Card - Can't get dual monitors working
          « Reply #7 on: September 11, 2010, 10:09:47 AM »
          Well - I think the answer is that I really didn't know what I was doing when I bought the video card.  I should have come here and talked to you folks first.  So, recently-purchased video card is going back.  Wanting to get another card - this time with two DVI ports (as per previous comment from Genius person.  The problem might be that I have a Lenovo desk-top case - it won't take a regular-sized video card.  Not sure if a two-DVI-port card will fit in.  Any suggestions?  And, thanks so much for your response and interest so far. 



          patio

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          Re: ATI HD-4350 Video Card - Can't get dual monitors working
          « Reply #8 on: September 11, 2010, 10:22:00 AM »
          It should fit...unless it's a slim design case....then you would need whats called a low profile vid card.
          " Anyone who goes to a psychiatrist should have his head examined. "

          timberman

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            Greenhorn

            Re: ATI HD-4350 Video Card - Can't get dual monitors working
            « Reply #9 on: September 11, 2010, 01:05:04 PM »
            yep -it's a slim design case - so definitely will need low profile card.  Thanks.