Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Windows Update stops, error code 937001 comes up  (Read 3949 times)

0 Members and 1 Guest are viewing this topic.

mprovod

    Topic Starter


    Newbie

    Windows Update stops, error code 937001 comes up
    « on: September 21, 2010, 02:57:18 AM »
    I'm using the automatic Windows update for my Windows vista. When the system installs update KB947821, it creates the back up point, starts to install, but after a short while it stops and shows the error code 937001. Hence I can't install this update, which I guess is important. I tried to free up over 2GB of space on the disk and tried on different days, but the probelm keeps reoccurring. I'm the only user of this computer, connecting via broadband to the internet.

    Operating system: Windows Vista SP2 (I don't have a real Windows installation CD)
    Computer: Toshiba Satellite A300 with 3GB RAM
    Hard drive: I've got 116GB on my C drive (where Windows is installed) out of which 3,76GB are free
    Graphic card: ATI Mobility Radeon HD 3470
    Sound card: Realtek High Definition Audio
    Antivirus: McAfee Total Protection


    Thank you

    JJ 3000



      Egghead
    • Thanked: 237
    • Experience: Familiar
    • OS: Linux variant
    Re: Windows Update stops, error code 937001 comes up
    « Reply #1 on: September 21, 2010, 09:34:58 PM »
    Quote
    Hard drive: I've got 116GB on my C drive (where Windows is installed) out of which 3,76GB are free

    Huh?
    Save a Life!
    Adopt a homeless pet.
    http://www.petfinder.com/

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1705
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Windows Update stops, error code 937001 comes up
    « Reply #2 on: September 22, 2010, 07:00:32 AM »
    My thoughts exactly...

    However if that free space really means 3.7G free you have discovered your problem.
    Windows needs approx 15% free space on any drive.
       
     
    " Anyone who goes to a psychiatrist should have his head examined. "

    mprovod

      Topic Starter


      Newbie

      Re: Windows Update stops, error code 937001 comes up
      « Reply #3 on: September 24, 2010, 11:18:33 AM »
      I have deleted some files so now 18GB out of 116GB are available (which is more than 15%) and the problem still keeps occurring.

      Mulreay



        Egghead
      • Thanked: 14
        • Yes
        • Yes
        • Yes
        • Space and Science
      • Computer: Specs
      • Experience: Experienced
      • OS: Unknown
      Re: Windows Update stops, error code 937001 comes up
      « Reply #4 on: September 24, 2010, 03:28:03 PM »
      Then you have a serious problem. I have Vista and have never had this even when I have had less than 1gb free.

      http://support.microsoft.com/kb/947821  is the update and it would seem to be for software.
      Can I ask where did you obtain your windows from?


      For when the One Great Scorer comes
      To write against your name,
      He marks - not that you won or lost,
      But how you played the game.

      Owner of www.spaceandscience.co.uk and YouTube partner http://www.youtube.com/user/mulreay

      Canham



        Rookie
        Re: Windows Update stops, error code 937001 comes up
        « Reply #5 on: September 25, 2010, 12:57:46 PM »
        Have you got any firewall running in the background? Norton? Mcafee?

        Is your windows genuine?

        Have you got any service packs installed?
        Share the knowledge!!!

        Salmon Trout



          Genius

          Thanked: 960
          • Yes
        • Computer: Specs
        • Experience: Experienced
        • OS: Other
        Re: Windows Update stops, error code 937001 comes up
        « Reply #6 on: September 25, 2010, 02:35:34 PM »
        Incomplete removal of Norton is known to cause this error.

        patio

        • Moderator


        • Genius
        • Maud' Dib
        • Thanked: 1705
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        Re: Windows Update stops, error code 937001 comes up
        « Reply #7 on: September 25, 2010, 02:54:40 PM »
           
         
        " Anyone who goes to a psychiatrist should have his head examined. "