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Author Topic: I need help with ThinkPoint with the process hotfix.exe  (Read 2873 times)

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Chaosinsanity

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    I need help with ThinkPoint with the process hotfix.exe
    « on: October 22, 2010, 12:20:56 AM »
    How do I fix this problem? I wanna know how to get rid of it and which antivirus programs work well for this virus. I'm using malwarebytes to scan right now. It found two viruses. I cannot use Housecall or Hijackthis because right now I am in safe mode in Windows 7 and no installers can be run. I went to the chat to find help, I got redirected here first but willingly chose not to come here since I was in safe mode and wanted to get rid of the virus quickly before it kills anything on my PC. The chatmates were rude, accusing me of trolling, I was very polite, asking questions about what they said, they accused me of being dumb, threatened to ban me for trolling, or asking questions. It was the worst service I have ever had. I will not name those who did this to me. I will just ask for help on here.
    « Last Edit: October 22, 2010, 12:37:47 AM by Chaosinsanity »

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
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    • OS: Windows 10
    Re: I need help with ThinkPoint with the process hotfix.exe
    « Reply #1 on: October 22, 2010, 05:59:24 AM »
    Please follow the instructions in the following link and post your logs:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html