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Author Topic: AV security trogan removal help please  (Read 12285 times)

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justin caise

    Topic Starter


    Beginner

    AV security trogan removal help please
    « on: October 25, 2010, 08:12:22 AM »
    Hi,
    Thanks for the awesome self help stuff - I've done all of the steps and have my logs.

    I was receiving notifications/pop ups from AV security suite saying my computer is infected, "Application cannot be executed. File xxxx is infected. Do you want to activate your antivirus software now?."

    Did Rkill, Superantivirus, MBAM, Hijackthis...
    I even checked out the Computer Hope log tool beta v2.0d but I don't dare take action "unadvised". Cool stuff though.

    Can you help me to clean up?
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    "The worst thing you can die with is potential." Henry Cloud

    harry 48



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    Re: AV security trogan removal help please
    « Reply #1 on: October 25, 2010, 02:59:38 PM »
    QUOTE; Hi,
    Thanks for the awesome self help stuff - I've done all of the steps and have my logs.



    complete the steps by posting the logs ::)

    Allan

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    Re: AV security trogan removal help please
    « Reply #2 on: October 25, 2010, 03:02:59 PM »
    Please follow the instructions in the following link and post your logs:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    harry 48



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    Re: AV security trogan removal help please
    « Reply #3 on: October 25, 2010, 03:35:04 PM »
    Please follow the instructions in the following link and post your logs:
    http://www.computerhope.com/forum/index.php/topic,46313.0.html


    the op has already been there and has all the logs as the op said in post no.1

    Allan

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    Re: AV security trogan removal help please
    « Reply #4 on: October 25, 2010, 03:40:24 PM »
    justin caise - Please follow the link I posted and follow all instructions, including posting the logs. Thanks.

    justin caise

      Topic Starter


      Beginner

      Re: AV security trogan removal help please
      « Reply #5 on: October 25, 2010, 04:14:19 PM »
      O.K. here we go.
      I was just waiting until i heard back from someone before posting my lengthy logs.

      Please note, also, JavaRa didn't seem to do anything when i loaded and ran it. Un responsive. Everything else seemed very promising...

      SUPERAntiSpyware Scan Log
      http://www.superantispyware.com

      Generated 10/24/2010 at 08:11 PM

      Application Version : 4.40.1002

      Core Rules Database Version : 5743
      Trace Rules Database Version: 3555

      Scan type       : Complete Scan
      Total Scan Time : 03:24:28

      Memory items scanned      : 522
      Memory threats detected   : 0
      Registry items scanned    : 9460
      Registry threats detected : 4
      File items scanned        : 128379
      File threats detected     : 0

      Malware.Trace
         HKU\.DEFAULT\Software\EWABQAF7KL
         HKU\S-1-5-18\Software\EWABQAF7KL
         HKU\.DEFAULT\Software\UBC5AB1IDP
         HKU\S-1-5-18\Software\UBC5AB1IDP

      Malwarebytes' Anti-Malware 1.46
      www.malwarebytes.org

      Database version: 4938

      Windows 5.1.2600 Service Pack 3
      Internet Explorer 8.0.6001.18702

      10/24/2010 8:43:31 PM
      mbam-log-2010-10-24 (20-43-31).txt

      Scan type: Quick scan
      Objects scanned: 247203
      Time elapsed: 7 minute(s), 33 second(s)

      Memory Processes Infected: 0
      Memory Modules Infected: 0
      Registry Keys Infected: 0
      Registry Values Infected: 1
      Registry Data Items Infected: 0
      Folders Infected: 0
      Files Infected: 0

      Memory Processes Infected:
      (No malicious items detected)

      Memory Modules Infected:
      (No malicious items detected)

      Registry Keys Infected:
      (No malicious items detected)

      Registry Values Infected:
      HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\kkjyruii (Trojan.FakeAlert.Gen) -> Quarantined and deleted successfully.

      Registry Data Items Infected:
      (No malicious items detected)

      Folders Infected:
      (No malicious items detected)

      Files Infected:
      (No malicious items detected)

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 9:28:38 PM, on 10/24/2010
      Platform: Windows XP SP3 (WinNT 5.01.2600)
      MSIE: Internet Explorer v8.00 (8.00.6001.18702)
      Boot mode: Normal

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Windows Defender\MsMpEng.exe
      C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
      C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
      C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Intel\ASF Agent\ASFAgent.exe
      C:\Program Files\Bonjour\mDNSResponder.exe
      C:\WINDOWS\system32\CTsvcCDA.exe
      C:\Program Files\Symantec AntiVirus\DefWatch.exe
      C:\WINDOWS\system32\dldtcoms.exe
      C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
      C:\Program Files\lotus\notes\ntmulti.exe
      C:\Program Files\Symantec\Ghost\ngctw32.exe
      C:\Program Files\Symantec AntiVirus\SavRoam.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Symantec AntiVirus\Rtvscan.exe
      C:\Program Files\Canon\CAL\CALMAIN.exe
      C:\WINDOWS\system32\SearchIndexer.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Common Files\Symantec Shared\ccApp.exe
      C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
      C:\Program Files\Common Files\Real\Update_OB\realsched.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
      C:\Program Files\Java\jre6\bin\jqs.exe
      C:\WINDOWS\system32\SearchProtocolHost.exe
      C:\Program Files\Trend Micro\HijackThis\sniper.exe.exe

      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
      R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2081209
      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:28091
      O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
      O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
      O2 - BHO: CmjBrowserHelperObject Object - {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - C:\Program Files\Mindjet\MindManager 8\Mm8InternetExplorer.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
      O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
      O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
      O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
      O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
      O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
      O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\COMODO Internet Security\cfp.exe" -h
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
      O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
      O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
      O9 - Extra button: Send to Mindjet MindManager - {2F72393D-2472-4F82-B600-ED77F354B7FF} - C:\Program Files\Mindjet\MindManager 8\Mm8InternetExplorer.dll
      O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
      O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
      O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
      O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1234807912982
      O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
      O16 - DPF: {AB6633A8-60A9-4F5D-B66C-ABE268CC3227} (SolidWorks Installation Manager Contol) - http://www.solidworks.com/sw/support/subscription/sldimdownload.cab
      O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -
      O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
      O20 - AppInit_DLLs: 
      O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
      O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
      O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
      O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
      O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
      O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
      O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
      O23 - Service: SW Distributed TS Coordinator Service (CoordinatorServiceHost) - Dassault Systèmes SolidWorks Corp. - C:\Program Files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe
      O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
      O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
      O23 - Service: dldtCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dldtserv.exe
      O23 - Service: dldt_device -   - C:\WINDOWS\system32\dldtcoms.exe
      O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
      O23 - Service: Google Update Service (gupdate1c9b5ee4668cb7c) (gupdate1c9b5ee4668cb7c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
      O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
      O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
      O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
      O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
      O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
      O23 - Service: Symantec Ghost Client Agent (NGCLIENT) - Symantec Corporation - C:\Program Files\Symantec\Ghost\ngctw32.exe
      O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
      O23 - Service: QuickBooksDB20 - Intuit, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
      O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
      O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
      O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
      O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
      O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

      --
      End of file - 9563 bytes

      Thanks - JC
      "The worst thing you can die with is potential." Henry Cloud

      SuperDave

      • Malware Removal Specialist


      • Genius
      • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: AV security trogan removal help please
      « Reply #6 on: October 30, 2010, 12:21:34 PM »
        Hello and welcome to
      Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

      1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
      2. The fixes are specific to your problem and should only be used for this issue on this machine.
      3. If you don't know or understand something, please don't hesitate to ask.
      4. Please DO NOT run any other tools or scans while I am helping you.
      5. It is important that you reply to this thread. Do not start a new topic.
      6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
      7. Absence of symptoms does not mean that everything is clear.

      Sorry for being so late in getting to your thread. We're very busy.

      Open HijackThis and select Do a system scan only

      Place a check mark next to the following entries: (if there)

      R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:28091
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot


      Important: Close all open windows except for HijackThis and then click Fix checked.

      Once completed, exit HijackThis.
      **************************************
      Download Security Check by screen317 from one of the following links and save it to your desktop.

      Link 1
      Link 2

      * Unzip SecurityCheck.zip and a folder named Security Check should appear.
      * Open the Security Check folder and double-click Security Check.bat
      * Follow the on-screen instructions inside of the black box.
      * A Notepad document should open automatically called checkup.txt
      * Post the contents of that document in your next reply.

      Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
      ************************************
      Please download ComboFix from BleepingComputer.com

      Alternate link: GeeksToGo.com

      Rename ComboFix.exe to commy.exe before you save it to your Desktop
      Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
      Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
      As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
      Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console[/list]

      Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

      Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


      Click on Yes, to continue scanning for malware.
      When finished, it shall produce a log for you.  Please include the contents of C:\ComboFix.txt in your next reply.

      If you have problems with ComboFix usage, see How to use ComboFix

      Windows 8 and Windows 10 dual boot with two SSD's

      justin caise

        Topic Starter


        Beginner

        Re: AV security trogan removal help please
        « Reply #7 on: October 31, 2010, 09:20:43 PM »
        No worries - I can see how busy you guys are by the number of posts. Wow.

        Here are my logs

         Results of screen317's Security Check version 0.99.6 
         Windows XP Service Pack 3 
         Internet Explorer 8 
        ``````````````````````````````
        Antivirus/Firewall Check:

         Windows Firewall Disabled! 
         ESET Online Scanner v3   
         Symantec AntiVirus     
         Antivirus up to date! 
        ```````````````````````````````
        Anti-malware/Other Utilities Check:

         Malwarebytes' Anti-Malware   
         HijackThis 2.0.2   
         CCleaner     
         Java(TM) 6 Update 22 
         Adobe Flash Player   
        Adobe Reader 9.3.4
        ````````````````````````````````
        Process Check: 
        objlist.exe by Laurent

         Windows Defender MSMpEng.exe
         Comodo Firewall cmdagent.exe
         Comodo Firewall cfp.exe
         Symantec AntiVirus DefWatch.exe   
         Symantec AntiVirus SavRoam.exe   
         Symantec AntiVirus Rtvscan.exe   
         Security check SecurityCheck.exe   
         Windows Defender MsMpEng.exe   
        ````````````````````````````````
        DNS Vulnerability Check:

         GREAT! (Not vulnerable to DNS cache poisoning)

        ``````````End of Log````````````


        ComboFix 10-10-31.01 - Administrator 10/31/2010  22:56:34.3.2 - x86
        Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.2005.1239 [GMT -4:00]
        Running from: c:\documents and settings\Administrator\Desktop\Commy.exe
        AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
        FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}
        .

        (((((((((((((((((((((((((   Files Created from 2010-10-01 to 2010-11-01  )))))))))))))))))))))))))))))))
        .

        2010-11-01 02:30 . 2010-10-07 23:21   6146896   ----a-w-   c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\{16B7E480-A0C7-483F-8082-4B9AE55D30E4}\mpengine.dll
        2010-10-25 01:00 . 2010-10-25 00:59   73728   ----a-w-   c:\windows\system32\javacpl.cpl
        2010-10-25 00:59 . 2010-10-25 00:59   --------   d-----w-   c:\program files\Java
        2010-10-24 20:24 . 2010-10-24 20:24   --------   d-----w-   c:\program files\CCleaner
        2010-10-14 18:51 . 2010-09-18 06:53   974848   ------w-   c:\windows\system32\dllcache\mfc42.dll
        2010-10-14 18:51 . 2010-09-18 06:53   954368   ------w-   c:\windows\system32\dllcache\mfc40.dll
        2010-10-14 18:51 . 2010-09-18 06:53   953856   ------w-   c:\windows\system32\dllcache\mfc40u.dll
        2010-10-14 18:50 . 2010-08-23 16:12   617472   ------w-   c:\windows\system32\dllcache\comctl32.dll

        .
        ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        2010-10-25 00:59 . 2010-07-15 01:21   472808   ----a-w-   c:\windows\system32\deployJava1.dll
        2010-10-19 15:41 . 2009-10-03 05:53   222080   ------w-   c:\windows\system32\MpSigStub.exe
        2010-10-07 23:21 . 2008-12-17 20:01   6146896   ----a-w-   c:\documents and settings\All Users\Application Data\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
        2010-09-28 14:21 . 2010-06-01 23:00   285480   ----a-w-   c:\windows\system32\guard32.dll
        2010-09-28 14:21 . 2010-06-01 23:00   91560   ----a-w-   c:\windows\system32\drivers\inspect.sys
        2010-09-28 14:21 . 2010-06-01 23:00   25240   ----a-w-   c:\windows\system32\drivers\cmdhlp.sys
        2010-09-28 14:21 . 2010-06-01 23:00   15592   ----a-w-   c:\windows\system32\drivers\cmderd.sys
        2010-09-28 14:21 . 2010-06-04 15:55   239240   ----a-w-   c:\windows\system32\drivers\cmdGuard.sys
        2010-09-18 16:23 . 2004-08-11 22:00   974848   ----a-w-   c:\windows\system32\mfc42u.dll
        2010-09-18 06:53 . 2004-08-11 22:00   974848   ----a-w-   c:\windows\system32\mfc42.dll
        2010-09-18 06:53 . 2004-08-11 22:00   954368   ----a-w-   c:\windows\system32\mfc40.dll
        2010-09-18 06:53 . 2004-08-11 22:00   953856   ----a-w-   c:\windows\system32\mfc40u.dll
        2010-09-10 05:58 . 2004-08-11 22:00   916480   ----a-w-   c:\windows\system32\wininet.dll
        2010-09-10 05:58 . 2004-08-11 22:00   43520   ----a-w-   c:\windows\system32\licmgr10.dll
        2010-09-10 05:58 . 2004-08-11 22:00   1469440   ----a-w-   c:\windows\system32\inetcpl.cpl
        2010-09-01 11:51 . 2004-08-11 22:00   285824   ----a-w-   c:\windows\system32\atmfd.dll
        2010-08-31 13:42 . 2004-08-11 22:00   1852800   ----a-w-   c:\windows\system32\win32k.sys
        2010-08-27 08:02 . 2004-08-11 22:00   119808   ----a-w-   c:\windows\system32\t2embed.dll
        2010-08-27 05:57 . 2004-08-11 22:00   99840   ----a-w-   c:\windows\system32\srvsvc.dll
        2010-08-26 13:39 . 2004-08-11 22:00   357248   ----a-w-   c:\windows\system32\drivers\srv.sys
        2010-08-26 12:52 . 2009-06-15 16:21   5120   ----a-w-   c:\windows\system32\xpsp4res.dll
        2010-08-23 16:12 . 2004-08-11 22:00   617472   ----a-w-   c:\windows\system32\comctl32.dll
        2010-08-17 13:17 . 2004-08-11 22:00   58880   ----a-w-   c:\windows\system32\spoolsv.exe
        2010-08-16 08:45 . 2004-08-11 22:00   590848   ----a-w-   c:\windows\system32\rpcrt4.dll
        2009-04-25 19:47 . 2009-04-25 19:46   21878064   ----a-w-   c:\program files\QuickTimeInstaller.exe
        2009-04-19 16:50 . 2009-04-19 16:49   2882572   ----a-w-   c:\program files\anagram_v2.10.0_installer.exe
        2009-04-05 12:57 . 2009-04-05 12:56   1075832   ----a-w-   c:\program files\Google_Updater.exe
        2009-03-14 15:49 . 2009-03-14 15:49   4085904   ----a-w-   c:\program files\wmfadist.exe
        2009-03-14 15:32 . 2009-03-14 15:32   8941834   ----a-w-   c:\program files\FreeMind-Windows-Installer-0.8.1-max.exe
        1999-10-31 02:54 . 2009-04-04 11:54   561152   ----a-w-   c:\program files\convert.exe
        2010-02-25 17:11 . 2010-02-25 17:11   28472   ----a-w-   c:\program files\mozilla firefox\plugins\atgpcdec.dll
        2010-02-25 17:11 . 2010-02-25 17:11   185224   ----a-w-   c:\program files\mozilla firefox\plugins\atgpcext.dll
        2010-02-25 17:11 . 2010-02-25 17:11   99208   ----a-w-   c:\program files\mozilla firefox\plugins\ieatgpc.dll
        2008-06-19 09:16 . 2008-06-19 09:16   118784   ----a-w-   c:\program files\mozilla firefox\plugins\MyCamera.dll
        .

        (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        *Note* empty entries & legit default entries are not shown
        REGEDIT4

        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-20 52896]
        "COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cfp.exe" [2010-09-28 2500552]
        "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-06-20 35760]
        "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

        [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
        "DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

        [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
        "{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
        "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
        2009-09-03 22:21   548352   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.DLL

        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
        @="Service"

        [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
        path=c:\documents and settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk
        backup=c:\windows\pss\QuickBooks Update Agent.lnkCommon Startup
        HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
        2010-09-21 18:37   932288   ----a-w-   c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
        2010-06-20 02:04   35760   ----a-w-   c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CarboniteSetupLite]
        2009-07-31 22:38   283792   ----a-w-   c:\program files\Carbonite\CarbonitePreinstaller.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dldtamon]
        2008-06-24 06:27   16624   ----a-w-   c:\program files\Dell V305\dldtamon.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dldtmon.exe]
        2008-06-24 06:26   668912   ----a-w-   c:\program files\Dell V305\dldtmon.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
        2007-10-03 20:44   178712   ----a-w-   c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
        2007-06-28 20:21   141848   ----a-w-   c:\windows\system32\igfxtray.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Intuit SyncManager]
        2010-04-07 01:11   1352968   ----a-w-   c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MmDesignPartner.exe]
        2009-12-07 18:17   12640   ----a-w-   c:\program files\Mindjet\MindManager 8\MmDesignPartner.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MMReminderService]
        2009-12-07 18:17   38240   ----a-w-   c:\program files\Mindjet\MindManager 8\MmReminderService.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NGTray]
        2008-04-23 02:35   218504   ----a-w-   c:\program files\Symantec\Ghost\ngtray.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SolidWorks_CheckForUpdates]
        2009-03-19 23:30   7308584   ----a-w-   c:\program files\Common Files\SolidWorks Installation Manager\Scheduler\sldIMScheduler.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
        2007-09-25 00:12   1036288   ----a-w-   c:\program files\Analog Devices\Core\smax4pnp.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
        2009-04-05 12:57   39408   ----a-w-   c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
        2006-09-28 01:33   125168   ----a-w-   c:\progra~1\SYMANT~1\VPTray.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
        2006-11-04 00:20   866584   ----a-w-   c:\program files\Windows Defender\MSASCui.exe

        [HKEY_LOCAL_MACHINE\software\microsoft\security center]
        "AntiVirusOverride"=dword:00000001

        [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
        "DisableMonitoring"=dword:00000001

        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
        "EnableFirewall"= 0 (0x0)

        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
        "%windir%\\system32\\sessmgr.exe"=
        "c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
        "c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
        "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
        "c:\\Program Files\\Symantec\\Ghost\\ngctw32.exe"=
        "c:\\WINDOWS\\system32\\dldtcoms.exe"=
        "c:\\Program Files\\Dell V305\\dldtmon.exe"=
        "c:\\WINDOWS\\system32\\dldtcfg.exe"=
        "c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldtpswx.exe"=
        "c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldttime.exe"=
        "c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\dldtjswx.exe"=
        "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
        "c:\\Program Files\\Intuit\\QuickBooks 2010\\QBDBMgrN.exe"=
        "c:\\Program Files\\Dell V305\\dldtlscn.exe"=
        "c:\\Program Files\\Java\\jre6\\bin\\java.exe"=

        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
        "3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
        "1035:TCP"= 1035:TCP:Akamai NetSession Interface
        "5000:UDP"= 5000:UDP:Akamai NetSession Interface

        R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [6/4/2010 11:55 AM 239240]
        R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [6/1/2010 7:00 PM 25240]
        R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 2:25 PM 12872]
        R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 2:41 PM 67656]
        R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [8/11/2004 6:00 PM 14336]
        R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [1/23/2007 4:58 AM 133968]
        R2 dldt_device;dldt_device;c:\windows\system32\dldtcoms.exe -service --> c:\windows\system32\dldtcoms.exe -service [?]
        R2 NGCLIENT;Symantec Ghost Client Agent;c:\program files\Symantec\Ghost\ngctw32.exe [4/22/2008 10:35 PM 673160]
        R2 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/27/2006 9:33 PM 116464]
        R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [11/3/2006 8:19 PM 13592]
        R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [6/11/2010 8:09 AM 102448]
        S2 dldtCATSCustConnectService;dldtCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldtserv.exe [1/12/2010 9:26 PM 99568]
        S2 gupdate1c9b5ee4668cb7c;Google Update Service (gupdate1c9b5ee4668cb7c);c:\program files\Google\Update\GoogleUpdate.exe [4/5/2009 8:58 AM 133104]
        S3 CoordinatorServiceHost;SW Distributed TS Coordinator Service;c:\program files\SolidWorks Corp\SolidWorks\swScheduler\DTSCoordinatorService.exe [3/19/2009 11:31 AM 83240]
        S3 QuickBooksDB20;QuickBooksDB20;c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 --> c:\progra~1\Intuit\QUICKB~1\QBDBMgrN.exe -hvQuickBooksDB20 [?]
        S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x86\msvsmon.exe [9/23/2005 7:01 AM 2799808]

        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
        Akamai   REG_MULTI_SZ      Akamai
        .
        Contents of the 'Scheduled Tasks' folder

        2010-11-01 c:\windows\Tasks\GlaryInitialize.job
        - c:\program files\Glary Utilities\initialize.exe [2009-02-16 22:10]

        2010-11-01 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
        - c:\program files\Google\Update\GoogleUpdate.exe [2009-04-05 12:58]

        2010-11-01 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
        - c:\program files\Google\Update\GoogleUpdate.exe [2009-04-05 12:58]

        2010-11-01 c:\windows\Tasks\MP Scheduled Scan.job
        - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-04 00:20]

        2010-11-01 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-205410724-2460346520-2862275422-500.job
        - c:\program files\Real\RealUpgrade\realupgrade.exe [2010-06-03 07:02]

        2010-10-22 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-205410724-2460346520-2862275422-500.job
        - c:\program files\Real\RealUpgrade\realupgrade.exe [2010-06-03 07:02]

        2010-11-01 c:\windows\Tasks\User_Feed_Synchronization-{4255649C-6950-45D3-84EF-887008759005}.job
        - c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
        .
        .
        ------- Supplementary Scan -------
        .
        uStart Page = hxxp://www.google.com/
        uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
        uInternet Settings,ProxyOverride = <local>
        uSearchAssistant = hxxp://www.google.com/ie
        uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
        IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
        IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
        Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
        DPF: {AB6633A8-60A9-4F5D-B66C-ABE268CC3227} - hxxp://www.solidworks.com/sw/support/subscription/sldimdownload.cab
        .
        .
        ------- File Associations -------
        .
        .scr=AutoCADScriptFile
        .
        - - - - ORPHANS REMOVED - - - -

        MSConfigStartUp-CTFMON - (no file)
        MSConfigStartUp-iTunesHelper - c:\program files\iTunes\iTunesHelper.exe
        MSConfigStartUp-QuickTime Task - c:\program files\QuickTime\qttask.exe
        AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe
        AddRemove-Adobe Acrobat Connect Add-in - c:\documents and settings\Administrator\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\connectaddin\connectaddin.exe



        **************************************************************************

        catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
        Rootkit scan 2010-10-31 23:07
        Windows 5.1.2600 Service Pack 3 NTFS

        detected NTDLL code modification:
        ZwClose, ZwOpenFile

        scanning hidden processes ... 

        scanning hidden autostart entries ...

        scanning hidden files ... 

        scan completed successfully
        hidden files: 0

        **************************************************************************
        .
        --------------------- LOCKED REGISTRY KEYS ---------------------

        [HKEY_USERS\S-1-5-21-205410724-2460346520-2862275422-500\Software\Microsoft\Internet Explorer\User Preferences]
        @Denied: (2) (Administrator)
        "88D7D0879DAB32E14DE5B3A805A34F98AFF34F5 977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
           d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,66,8f,60,5b,33,61,15,44,8d,fb,b9,\
        "2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839 E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
           d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,66,8f,60,5b,33,61,15,44,8d,fb,b9,\

        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
        @Denied: (A 2) (Everyone)
        @="FlashBroker"
        "LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
        "Enabled"=dword:00000001

        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
        @="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
        @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

        [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
        @Denied: (A 2) (Everyone)
        @="IFlashBroker4"

        [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
        @="{00020424-0000-0000-C000-000000000046}"

        [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
        @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
        "Version"="1.0"
        .
        --------------------- DLLs Loaded Under Running Processes ---------------------

        - - - - - - - > 'winlogon.exe'(936)
        c:\program files\SUPERAntiSpyware\SASWINLO.DLL
        c:\windows\system32\WININET.dll

        - - - - - - - > 'lsass.exe'(992)
        c:\windows\system32\guard32.dll

        - - - - - - - > 'explorer.exe'(3676)
        c:\windows\system32\WININET.dll
        c:\windows\system32\guard32.dll
        c:\windows\system32\msi.dll
        c:\windows\system32\ieframe.dll
        c:\windows\system32\webcheck.dll
        c:\windows\system32\WPDShServiceObj.dll
        c:\windows\system32\PortableDeviceTypes.dll
        c:\windows\system32\PortableDeviceApi.dll
        c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
        .
        Completion time: 2010-10-31  23:12:47
        ComboFix-quarantined-files.txt  2010-11-01 03:12

        Pre-Run: 40,615,976,960 bytes free
        Post-Run: 40,606,654,464 bytes free

        - - End Of File - - 1C40A90CA0C166CA67BACA56BBA0452D

        That's all -

        Thanks again.
        "The worst thing you can die with is potential." Henry Cloud

        SuperDave

        • Malware Removal Specialist


        • Genius
        • Thanked: 1020
        • Certifications: List
        • Experience: Expert
        • OS: Windows 10
        Re: AV security trogan removal help please
        « Reply #8 on: November 01, 2010, 12:54:05 PM »
        That looks good. Is your computer running any better?

        SysProt Antirootkit

        Download
        SysProt Antirootkit from the link below (you will find it at the bottom
        of the page under attachments, or you can get it from one of the
        mirrors).

        http://sites.google.com/site/sysprotantirootkit/

        Unzip it into a folder on your desktop.
        • Double click Sysprot.exe to start the program.
        • Click on the Log tab.
        • In the Write to log box select the following items.
          • Process << Selected
          • Kernel Modules << Selected
          • SSDT << Selected
          • Kernel Hooks << Selected
          • IRP Hooks << NOT Selected
          • Ports << NOT Selected
          • Hidden Files << Selected
        • At the bottom of the page
          • Hidden Objects Only << Selected
        • Click on the Create Log button on the bottom right.
        • After a few seconds a new window should appear.
        • Select Scan Root Drive. Click on the Start button.
        • When it is complete a new window will appear to indicate that the scan is finished.
        • The log will be saved automatically in the same folder Sysprot.exe was

        extracted to. Open the text file and copy/paste the log here.
        [/list]
        Windows 8 and Windows 10 dual boot with two SSD's

        justin caise

          Topic Starter


          Beginner

          Re: AV security trogan removal help please
          « Reply #9 on: November 01, 2010, 03:21:25 PM »
          Veryyy nice!!!
          It even actually connects to the interwurb! And not just the gmail this time!
          Still rether slow sometimes but that's not a new thing.

          here's my latest log.
          SysProt AntiRootkit v1.0.1.0
          by swatkat

          ******************************************************************************************
          ******************************************************************************************

          No Hidden Processes found

          ******************************************************************************************
          ******************************************************************************************
          No Hidden Kernel Modules found

          ******************************************************************************************
          ******************************************************************************************
          No SSDT Hooks found

          ******************************************************************************************
          ******************************************************************************************
          No Kernel Hooks found

          ******************************************************************************************
          ******************************************************************************************
          No hidden files/folders found

          Thank you so much!!!
          "The worst thing you can die with is potential." Henry Cloud

          SuperDave

          • Malware Removal Specialist


          • Genius
          • Thanked: 1020
          • Certifications: List
          • Experience: Expert
          • OS: Windows 10
          Re: AV security trogan removal help please
          « Reply #10 on: November 02, 2010, 01:02:15 PM »
          One more scan, if you don't mind.

          I'd like to scan your machine with ESET OnlineScan

          •Hold down Control and click on the following link to open ESET OnlineScan in a new window.
          ESET OnlineScan
          •Click the button.
          •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
          • Click on to download the ESET Smart Installer. Save it to your desktop.
          • Double click on the icon on your desktop.
          •Check
          •Click the button.
          •Accept any security warnings from your browser.
          •Check
          •Push the Start button.
          •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
          •When the scan completes, push
          •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
          •Push the button.
          •Push
          A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
          Windows 8 and Windows 10 dual boot with two SSD's

          justin caise

            Topic Starter


            Beginner

            Re: AV security trogan removal help please
            « Reply #11 on: November 04, 2010, 01:15:24 PM »
            Yahooo! Or rather Wahoo...!
            ESET said no threats founs and produced no long. It's program files had one record from an older scan which I had done on this machine in July - it was quarantined and removed.
            ESET says we're clean now. And machine is working well!

            How can I thank you?
            Is there anything more to do?
            "The worst thing you can die with is potential." Henry Cloud

            SuperDave

            • Malware Removal Specialist


            • Genius
            • Thanked: 1020
            • Certifications: List
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            Re: AV security trogan removal help please
            « Reply #12 on: November 05, 2010, 01:08:19 PM »
            Good news. Let's do some cleanup.

            * Click START then RUN - Vista users press the Windows Key and the R keys together for the Run box.
            * Now type commy /uninstall in the runbox
            * Make sure there's a space between commy and /Uninstall
            * Then hit Enter

            * The above procedure will:
            * Delete the following:
            * ComboFix and its associated files and folders.
            * Reset the clock settings.
            * Hide file extensions, if required.
            * Hide System/Hidden files, if required.
            * Set a new, clean Restore Point.
            *********************************
            Clean out your temporary internet files and temp files.

            Download TFC by OldTimer to your desktop.

            Double-click TFC.exe to run it.

            Note: If you are running on Vista, right-click on the file and choose Run As Administrator

            TFC will close all programs when run, so make sure you have saved all your work before you begin.

            * Click the Start button to begin the cleaning process.
            * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
            * Please let TFC run uninterrupted until it is finished.

            Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
            ***********************************
            Use the Secunia Software Inspector to check for out of date software.

            •Click Start Now

            •Check the box next to Enable thorough system inspection.

            •Click Start

            •Allow the scan to finish and scroll down to see if any updates are needed.
            •Update anything listed.
            .
            ----------

            Go to Microsoft Windows Update and get all critical updates.

            ----------

            I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

            SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
            * Using SpywareBlaster to protect your computer from Spyware and Malware
            * If you don't know what ActiveX controls are, see here

            Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

            Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

            Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
            Safe Surfing!

            Windows 8 and Windows 10 dual boot with two SSD's

            justin caise

              Topic Starter


              Beginner

              Re: AV security trogan removal help please
              « Reply #13 on: November 05, 2010, 03:46:26 PM »
              Hi, thank you -
              for some reason run cannot find the file "commy"
              I can see it right there on my desktop, but it won't recognize it.

              I had at one point moved it to an empty folder on my desktop (keepin desktop neater) but now I've moved it back out onto desktop... ?

              What should I do?
              I can't find any options to uninstall - it's not even listed in add/remove programs.

              Please advise. Thanks.
              "The worst thing you can die with is potential." Henry Cloud

              SuperDave

              • Malware Removal Specialist


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              • OS: Windows 10
              Re: AV security trogan removal help please
              « Reply #14 on: November 06, 2010, 04:23:51 PM »
              Delete the Combo-Fix.exe file, C:\Combo-Fix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combo-fix.txt and C:\Combo-Fix-quarantined-files.txt
              **************************************
              To turn off Windows XP System Restore:

              NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK.

              1. Click Start.
              2. Right-click the My Computer icon, and then click Properties.
              3. Click the System Restore tab.
              4. Check "Turn off System Restore" or "Turn off System Restore on all drives"
              5. Click Apply.
              6.  When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
              7. Click OK.
              8. Restart the computer and follow the instructions in the next section to turn on System Restore.

              To turn on Windows XP System Restore:

              1. Click Start.
              2. Right-click My Computer, and then click Properties.
              3. Click the System Restore tab.
              4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
              5. Click Apply, and then click OK.
              Windows 8 and Windows 10 dual boot with two SSD's

              justin caise

                Topic Starter


                Beginner

                Re: AV security trogan removal help please
                « Reply #15 on: November 08, 2010, 08:08:16 AM »
                Done.
                Excellent!
                I was unable to remove all of C:\QooBox folder because one file (BackEnv) says access denied - write protected or in use.

                All else is great though.

                Anything else?
                "The worst thing you can die with is potential." Henry Cloud

                SuperDave

                • Malware Removal Specialist


                • Genius
                • Thanked: 1020
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                • Experience: Expert
                • OS: Windows 10
                Re: AV security trogan removal help please
                « Reply #16 on: November 08, 2010, 12:12:01 PM »
                No. That's it. Good luck.
                Windows 8 and Windows 10 dual boot with two SSD's

                justin caise

                  Topic Starter


                  Beginner

                  Re: AV security trogan removal help please
                  « Reply #17 on: November 08, 2010, 12:21:35 PM »
                  Thanks again.
                  "The worst thing you can die with is potential." Henry Cloud