Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Installed new DVD Burner / Now CD Burner won't work  (Read 8795 times)

0 Members and 1 Guest are viewing this topic.

Evenflow

    Topic Starter


    Rookie

    • Experience: Beginner
    • OS: Unknown
    Installed new DVD Burner / Now CD Burner won't work
    « on: October 28, 2010, 06:35:27 PM »
    I recently installed a new dvd burner in my computer. I already have a CD burner in it which was read under  the E drive. The dvd burner reads D drive, but now I no longer have an E drive with my cd burner. How do I get it back installed ?

    Ironman



      Hopeful
    • Virtus, Veneratio, Fidelitas
    • Thanked: 15
      • Yes
      • My Personal Site
    • Certifications: List
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 8
    Re: Installed new DVD Burner / Now CD Burner won't work
    « Reply #1 on: October 28, 2010, 10:45:42 PM »
    You have to go to your computer's BIOS settings and change the settings of the new CD drive and change it settings from a "Master" drive to a "Slave" drive. "Master" meaning primary and "Slave" secondary. BIOS stands for "basic input/output system" and it's how your computer interfaces with the hardware. You can enter your computer BIOS during start-up using a specific keyboard key like "F11" or "F8" but the key varies on different motherboards(which is the main hardware that controls the crucial aspects of the computer) based on their manufacturer . If you could provide the specifications of your computer I could provide a step by step tutorial based on what type of motherboard you have to change you CD Drive settings.


    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1700
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Installed new DVD Burner / Now CD Burner won't work
    « Reply #2 on: October 28, 2010, 11:08:32 PM »
    The master/slave settings are NOT controlled in the BIOS so you can safely ignore the above advice...
    You need to double check how the drives are connected and jumpered...and let us know whether they are IDE drives or SATA...

    If IDE they need to be jumpered and connected as follows if on the same ribbon cable:

    MBoard============================================Slave===========Master.

    Let us know...
       
     
    " Anyone who goes to a psychiatrist should have his head examined. "

    Ironman



      Hopeful
    • Virtus, Veneratio, Fidelitas
    • Thanked: 15
      • Yes
      • My Personal Site
    • Certifications: List
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 8
    Re: Installed new DVD Burner / Now CD Burner won't work
    « Reply #3 on: October 28, 2010, 11:17:18 PM »
    The master/slave settings are NOT controlled in the BIOS so you can safely ignore the above advice...
    You need to double check how the drives are connected and jumpered...and let us know whether they are IDE drives or SATA...

    If IDE they need to be jumpered and connected as follows if on the same ribbon cable:

    MBoard============================================Slave===========Master.

    Let us know...

    My bad I made the post hastily, the BIOS can tell info on which drive is slave or master, to change it you have to physically do that:

    IDE:
    http://freepctech.com/pc/001/installing_ide_devices.shtml

    SATA
    http://www.seagate.com/ww/v/index.jsp?locale=en-us&name=install-troubleshoot-sata-non-mac&vgnextoid=2b089d2c3c90e010VgnVCM100000dd04090aRCRD


    mroilfield



      Mentor
    • Thanked: 42
      • Yes
      • Yes
    • Experience: Experienced
    • OS: Windows 7
    Re: Installed new DVD Burner / Now CD Burner won't work
    « Reply #4 on: October 29, 2010, 04:11:55 AM »
    Ok I didn't know that CD and DVD drives required a slave/master type set up. I guess you learn something new every day.
    You can't fix Stupid!!!

    Evenflow

      Topic Starter


      Rookie

      • Experience: Beginner
      • OS: Unknown
      Re: Installed new DVD Burner / Now CD Burner won't work
      « Reply #5 on: October 30, 2010, 11:12:29 AM »
      Thank you guys for your help. I'm not an expert on computers, but from your suggestions it looks like my connections are correct. I already had an NEC DVD burner in my computer that went bad and I replaced it with a samsung DVD burner. So basically I just swaped them out and made the same connections that they were in. It's just that before my CD player/burner worked which showed it on an E: drive and now it doesn't show an E: drive and it won't work. The DVD burner works fine though and shows it as normal on the D: drive.

      Evenflow

        Topic Starter


        Rookie

        • Experience: Beginner
        • OS: Unknown
        Re: Installed new DVD Burner / Now CD Burner won't work
        « Reply #6 on: October 30, 2010, 11:21:07 AM »
        Like I said, I'm not a computer whiz but the connections look like IDE according to the illustration that was posted. Thanks.

        Computer_Commando



          Hacker
        • Thanked: 494
        • Certifications: List
        • Computer: Specs
        • Experience: Expert
        • OS: Windows 10

        Salmon Trout



          Genius

          Thanked: 946
          • Yes
        • Computer: Specs
        • Experience: Experienced
        • OS: Other
        Re: Installed new DVD Burner / Now CD Burner won't work
        « Reply #8 on: October 30, 2010, 11:54:07 AM »
        Ok I didn't know that CD and DVD drives required a slave/master type set up. I guess you learn something new every day.

        All IDE devices need this. Two masters or two slaves on the same cable will cause a problem.

        Evenflow

          Topic Starter


          Rookie

          • Experience: Beginner
          • OS: Unknown
          Re: Installed new DVD Burner / Now CD Burner won't work
          « Reply #9 on: October 30, 2010, 12:15:50 PM »
          Why didn't I have the same problem before I swaped out DVD burners ? It started happening when I installed the new one. Same connections.

          Computer_Commando



            Hacker
          • Thanked: 494
          • Certifications: List
          • Computer: Specs
          • Experience: Expert
          • OS: Windows 10

          Evenflow

            Topic Starter


            Rookie

            • Experience: Beginner
            • OS: Unknown
            Re: Installed new DVD Burner / Now CD Burner won't work
            « Reply #11 on: October 30, 2010, 02:05:06 PM »
            Thanks Computer_Commando. So by installing the new DVD burner it affected the cable ribbon to be outdated ? My computer is an older model Dell which I bought in 2004 with the CD & DVD player/burners installed by Dell to my order specs. when I bought it.

            OpenSource



              Beginner

              Thanked: 5
              • Certifications: List
              • Experience: Experienced
              • OS: Windows 7
              Re: Installed new DVD Burner / Now CD Burner won't work
              « Reply #12 on: October 30, 2010, 03:01:27 PM »
              I doubt that the ribbon is oudated.  Do your drives show up in the BIOS or do they just not show up in windows?

              Evenflow

                Topic Starter


                Rookie

                • Experience: Beginner
                • OS: Unknown
                Re: Installed new DVD Burner / Now CD Burner won't work
                « Reply #13 on: October 30, 2010, 03:09:40 PM »
                I'm a half-wit with a lot of computer stuff. How do I get to the BIOS to check that ?

                OpenSource



                  Beginner

                  Thanked: 5
                  • Certifications: List
                  • Experience: Experienced
                  • OS: Windows 7
                  Re: Installed new DVD Burner / Now CD Burner won't work
                  « Reply #14 on: October 30, 2010, 03:16:00 PM »
                  When you start your computer up, it will say (press something to enter setup).  Usually it's F1 or F2 or DEL.  Once you're in your BIOS, it will indicate everything that's connected to the different interfaces on your motherboard; IDE0 or IDE1 with a bunch of numbers next to them but you will probably see 3 things:  Your HDD, your CD drive and your DVD drive if you have it connected right.  If you only see 2 devices connected to all of your IDE interfaces, then you have a problem with your jumpers or your cable.  I would put all your jumpers to cable select (CS) if you don't see the devices and make SURE everything is plugged in right...the cable, the power, the jumper.