CD/DVD Drive has no location

[Kenziesmom]

After My boyfriend put Magic disc On my computer and ever since then I can not burn or play disks. My D drive used to show up as cd/dvd under my computer now is says DVD-RAM. Under the properties for the DVD-RAM drive D under the Hardware tab it lists 2 drives WDC WD1600BEVS-60RSTO that is a disk drive then it lists TSSTcorp CDDVDW TS-L632N which I know is my cdrom drive. It says that the device is working properly But it says the location is 0. In the device manager its lists the drive with no problems. I tried to roll back drivers and uninstall the drive and nothing.I have uninstalled all the vutiral drives but it still says DVD-RAM. nothing I have tried has worked. Please help!

Hp  pavillion dv6704nr
AMD athlon(tm) 64x2
Dual core TK-57
1.90 ghz
1.93 gb of ram
Thanks!

[Computer_Commando]

Look under Disk Management; I suspect you have to assign the real drive a Drive Letter.  Right-click My Computer, select Manage, select Disk Mgmt.  Right-click drive in lower right panel (probably CD-ROM 0), select Change Drive Letter.

[Kenziesmom]

I have tried that. All that does is change the DVD-RAM drive. It like my computer thinks my cd/dvd (TSSTcorp CDDVDW TS-L632N) is a DVD-RAM. I can usually solve my computer problems with searching Google. but have not been able to come across what I am experiencing.. I cant not think of anything else I could do.

[jason2074]

Have you tried uninstalling Magicdisc? If yes, then how?

[Kenziesmom]

First I disabled all Magic drives then I used Revo uninstaller pro to uninstall the program. I Just now went to look in Disk management and my CD/DVD drive is Not there it is in the removable storage drop-down in the libraries folder. Under Disk Management it shows CD-ROM 0    DVD (D:).  I do not have a dvd drive. it is CD/DVD-ROM with light scribe.

[jason2074]

I can not burn or play disks

Any error messages on this upon trying to burn or play? Have you tried removing your Cd/Dvd ROM drive on the mobo and booting up? After successful booting, check your drive properties if any other optical drive is present...?(which should not). Turn off computer and unplug power adapter. Properly connect the CD drive and boot to check if it still the same problem.

[Kenziesmom]

I have ran the Microsoft fix it for cd/dvd roms and it says that my drive is not capable of burring cds. But, when I go to properties it has a recording tab and says that is can burns cds. There is no other drive present besides a disk drive.

[Computer_Commando]

...
1.  Under Disk Management it shows CD-ROM 0    DVD (D:).
2.  I do not have a dvd drive.
3.  it is CD/DVD-ROM with light scribe.

1.  Looks like the optical drive is "D".
2.  You do not have a DVD drive?
3.  You do have a CD-R/W & DVD-ROM combo drive.  This reads and writes CD's and reads DVD's.

I see nothing wrong at all.