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Author Topic: poor start up. and slow  (Read 12849 times)

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SuperDave

  • Malware Removal Specialist
  • Moderator


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: poor start up. and slow
« Reply #30 on: November 22, 2010, 04:38:00 PM »
Ok. Please re-enable your emulations drivers as per instructions in Reply # 27.
How is your computer running now?


I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
•Check
•Click the button.
•Accept any security warnings from your browser.
•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Windows 8 and Windows 10 dual boot with two SSD's

mkkandb53

    Topic Starter


    Rookie

    • Experience: Beginner
    • OS: Unknown
    Re: poor start up. and slow
    « Reply #31 on: November 22, 2010, 05:55:09 PM »
    dave ran the file .said there was no infections .but i didn't get a log file sorry. can run again and try to get one ..things seem better then they were . thanks

    SuperDave

    • Malware Removal Specialist
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    • Thanked: 1020
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    • Experience: Expert
    • OS: Windows 10
    Re: poor start up. and slow
    « Reply #32 on: November 23, 2010, 01:26:27 PM »
    Sometimes when there are no infections, a report doesn't show up. Are you having any other problems with your computer?
    Windows 8 and Windows 10 dual boot with two SSD's

    mkkandb53

      Topic Starter


      Rookie

      • Experience: Beginner
      • OS: Unknown
      Re: poor start up. and slow
      « Reply #33 on: November 23, 2010, 03:34:33 PM »
      everything else seems good except when i close my broswer the screen closes real slow from top to bottom. instead of just closing out. if you know what i mean.. anyway thanks dave seems like you cleared up a lot of things.

      SuperDave

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: poor start up. and slow
      « Reply #34 on: November 23, 2010, 04:22:32 PM »
      Quote
      when i close my broswer the screen closes real slow from top to bottom. instead of just closing out. if you know what i mean..
      That sounds like a software or hardware problem than a malware-induced problem. You could try starting a new thread on one of the software or hardware forums to get some help for that. Let's do some clean-up.

      To remove all of the tools we used and the files and folders they created do the following:
      Double click OTL.exe.
      • Click the CleanUp button.
      • Select Yes when the "Begin cleanup Process?" prompt appears.
      • If you are prompted to Reboot during the cleanup, select Yes.
      • The tool will delete itself once it finishes.
      Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
      ********************************************
      Clean out your temporary internet files and temp files.

      Download TFC by OldTimer to your desktop.

      Double-click TFC.exe to run it.

      Note: If you are running on Vista, right-click on the file and choose Run As Administrator

      TFC will close all programs when run, so make sure you have saved all your work before you begin.

      * Click the Start button to begin the cleaning process.
      * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
      * Please let TFC run uninterrupted until it is finished.

      Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
      ***************************************
      To turn off Windows XP System Restore:

      NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK.

      1. Click Start.
      2. Right-click the My Computer icon, and then click Properties.
      3. Click the System Restore tab.
      4. Check "Turn off System Restore" or "Turn off System Restore on all drives"
      5. Click Apply.
      6.  When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
      7. Click OK.
      8. Restart the computer and follow the instructions in the next section to turn on System Restore.

      To turn on Windows XP System Restore:

      1. Click Start.
      2. Right-click My Computer, and then click Properties.
      3. Click the System Restore tab.
      4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
      5. Click Apply, and then click OK.
      This should give you a new, clean Restore Point.

      *****************************************
      Looking over your log it seems you don't have any evidence of a third party firewall.

      Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

      Remember only install ONE firewall

      1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
      2) Online Armor
      3) Agnitum Outpost
      4) PC Tools Firewall Plus

      If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
      ***************************************************************
      Use the Secunia Software Inspector to check for out of date software.

      •Click Start Now

      •Check the box next to Enable thorough system inspection.

      •Click Start

      •Allow the scan to finish and scroll down to see if any updates are needed.
      •Update anything listed.
      .
      ----------

      Go to Microsoft Windows Update and get all critical updates.

      ----------

      I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

      SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
      * Using SpywareBlaster to protect your computer from Spyware and Malware
      * If you don't know what ActiveX controls are, see here

      Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

      Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

      Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
      Safe Surfing!
      Windows 8 and Windows 10 dual boot with two SSD's