Drivers causing crashing.

[Imran619]

I recently been suffering from crashes so I used the Whocrashed software to find out my problems, And it seems like all my Drivers are causing the crashes shown on the Print Screen is there anyway of fixing these Drivers?


Thanks 

[recovering disk space - old attachment deleted by admin]

[JJ 3000]

Are you getting blue screens with error messages?
What are you doing when it crashes?

[Imran619]

Yes I do, Im not entirely sure on what to do scanned my computer an everything, and everything seems ok. I notice that this problem is causing my fan not to work all the time, the funny thing is that it does run sometimes which is very odd. But I think the Drivers are causing the shutdowns I've been having.

[JJ 3000]

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[Imran619]

I did that JJ 3000, But I can't find the scan button or how to do a scan... Here is the print screen for when I open it an there nothing there... Is there something I have to do to start the scan?

[recovering disk space - old attachment deleted by admin]

[Imran619]

Or does my computer have to crash then it will show up the results of the crash?

[JJ 3000]

It's showing 0 crashes.

What exactly happens when the computer crashes?
Do you get an error message? If so, what does it say?

[Imran619]

My Computer would shut down, Then I would reboot and when It's rebooting I got A blue screen saying Fatal system error, the error code was 0xC000021A,Whocrashed gave me a report back after the crash saying

On Fri 19/11/2010 21:39:41 your computer crashed
This was likely caused by the following module: ntkrnlpa.exe
Bugcheck code: 0xFFFFFFFFC000021A (0x890B8088, 0x0, 0xC0000001, 0x10037C)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Dump file: C:\Windows\Minidump\Mini111910-02.dmp
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.

Also after the first crash I had, my Fan Goes on and off sometimes depending on what im doing sometimes it stays on for a while then if I turn it off for a while and turn it back on I don't hear it. So im guessing that has something to do with the Blue Screen errors to maybe.

[Imran619]

Ok my computer crashed JJ 3000 And here the results from Bluescreenview,

==================================================
Dump File         : Mini120210-01.dmp
Crash Time        : 02/12/2010 07:07:01
Bug Check String  :
Bug Check Code    : 0xc000021a
Parameter 1       : 0x8e99a818
Parameter 2       : 0x00000000
Parameter 3       : 0xc0000001
Parameter 4       : 0x00100420
Caused By Driver  : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb8d
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.0.6002.18267 (vistasp2_gdr.100608-0458)
Processor         : 32-bit
Computer Name     :
Full Path         : C:\Windows\Minidump\Mini120210-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 6002
==================================================

[Allan]

http://support.microsoft.com/kb/156669

And since I don't know what your computer specs are this may or may not help: http://www.pchelpforum.com/blue-screen-errors/59519-blue-screen-death-ntkrnlpa-exe-causing-blue-screen-death-2.html

[Imran619]

Manafacturer: EI System
Processor: Genuine Intel(R) CPU T1400 @ 1.73.GHz
RAM: 1.00GB
System type: 32 bit operating system

There are my specs, Im not quite sure what to do on the first link Alan because I've tried using the Docter Watson thing and didn't quite know how to use it.

[Allan]

OS?

[Imran619]

Vista 

[Allan]

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

[Imran619]

Well I think I got a virus on my computer thats when everything started going bad and I startd having BSOD Problems so I did a full destructive recovery and the problem is still here shutting my computer down

[Imran619]

This was from WhoCrashed,

On Wed 01/12/2010 22:39:03 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini120210-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xCDB8D)
Bugcheck code: 0xC000021A (0xFFFFFFFF8E99A818, 0x0, 0xFFFFFFFFC0000001, 0x100420)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Wed 01/12/2010 22:39:03 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!KeBugCheckEx+0x1E)
Bugcheck code: 0xC000021A (0xFFFFFFFF8E99A818, 0x0, 0xFFFFFFFFC0000001, 0x100420)
Error: STATUS_SYSTEM_PROCESS_TERMINATED
Bug check description: This means that an error has occurred in a crucial user-mode subsystem.
There is a possibility this problem was caused by a virus or other malware.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe STATUS_SYSTEM_PROCESS_TERMINATED

[Allan]

Define: full destructive recovery

And next time you post here please provide ALL relevant information in your first post instead of making us drag it out of you.

[Imran619]

Define: full destructive recovery

Reinstalling windows and Erasing all my files and everything that I had saved on my computer, Which means I had to do all my windows updates again and start all over.

And I notice I did not explain my problem very well I apologize.

Sorry

[JJ 3000]

I'm guessing it's either your RAM or power supply.

This leads me to suspect the power supply as the most likely culprit.

I notice that this problem is causing my fan not to work all the time, the funny thing is that it does run sometimes which is very odd.

Are you talking about the fan on the back of the computer?

[Imran619]

The fan that cools the system down, Which the air is coming from the back of my computer. Which is the back one I think

[Allan]

Please explain exactly how you erased your files and installed the OS. Step by Step. Thank you.

[Imran619]

I started my computer up I tapped F8 went into " Repair your computer " Then it went into tech guys and I had options ( For example to use the Windows memory diagnostic tool ) But i went into "Reinstall Windows" And clicked Full Destructive recovery which said below it " Reinstall windows back to it's original configuration".

[Allan]

Okay thank you. And immediately after that the problem appeared or was it okay for a while? Also, do you have an anti virus utility installed and always resident?

[Imran619]

No,The problem happened after I went on an unsafe site and I didn't realize, And my fan was starting and stopping every second eventually my computer went off then thats when I started getting the BSOD error after I tried rebooting, So I did the full system recovery and the fan started running up while it was configuring everything and even when I was downloading all the windows update and everything it ran smooth through out the day, Then the next day I go on it the fan isn't running at all when I booted my computer and It ends up switching itself off again after a while then I reebooting and get the BSOD Problem again. Has for Now the fan is working now then a bit later it will start stopping and then starting again then stopping. Sometimes it won't start up at and cause Overheating. The fan seems fine tho just doesn't seem to work has it should be.

[Imran619]

Ok I have tried to resolve the problems myself for a few days, It hasen't crashed in a couple of days. But my fan is having a late start up about a 10 minutes after booting my Computer, the fan works fine through out the day. My fan sounds fine when it's running but having a very late start up is there anyway of repairing this then my problem should be solved after that because originally my fan was causing the BSOD it seems like and something is causing it not to run like it should be.

[JJ 3000]

Is this a laptop?
Brand and model?

[Imran619]

Yes it's a laptop, And the brand is EI System. Sorry I can't find out the Model because im at college thats all the information I can provide but I will be home in a couple of hours I will tell you then.

[Imran619]

What did you mean by model?

All I know is the laptop is a EI system laptop that has Vista home premium and has Intel Celeron Dual core t1400 1.73.GHz and my Computer has 1.00 GB Ram

Im sorry I didn't understand but can you explain to me what model is or have I given the right information?

[Imran619]

Woops I mean my Computer is a E-system computer*

Apologies