USB ports don't work in Windows XP
Hi there,
I have a Dell Dimension 5150 (Pentium D 805 - Dual Core processor 2.66 ghz, 533mhz fsb - 512 Ram - 250GB Serial ATA HDD - Graphics ATI Radeon X600 256mb - running Win XP home premium Service Pack 3).
However, this computer does NOT have PS/2 ports for mouse and keyboard therefore I have had to use a USB mouse and keyboard.
For some strange reason, all the USB ports have stopped working therefore my mouse and keyboard do not work. I have checked the bios and the USB controller is set to 'on', I have also done a CMOS reset and the problem is still there. I have also gone into all of the 'safe mode' boot options and again the computer goes into 'safe mode' no problem but the mouse still will not work therefore I cannot access Windows at all, even though the computer boots into Windows as I cannot move the cursor at all, no matter what USB socket I use. The USB keyboard works only in so far I am able to go into the bios or select 'safe mode' options etc
I am really in desperate need of help - thanks so much in anticipation
Phil Ross