When I start my laptop a message appears right away stating the battery has a "low storage capacity." I ran a battery health check and the battery comes up as bad and needs to be replaced. So I bought a new battery and the same messages are appearing.
Reminder I am a beginner with that in mind I thought that something happened with the computer where it doesn't recognize the battery anymore when its not the battery that is the problem. So I restored the laptop to factory installation.
Yet again the messages appear.
So I am now at my wits end and would like to know what can I do to fix it with out having to send it to HP. My warranty is up and would like to fix it myself if possible before extending my warranty.
