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Author Topic: As soon as I boot Windows Explorer it crashes.  (Read 4256 times)

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Maxen

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As soon as I boot Windows Explorer it crashes.
« on: January 01, 2011, 04:52:48 PM »
Thanks in advance.

Tried the chat, I've done some quick troubleshooting on my own. Basically windows explorer wont work. As soon as I get up and running it crashes. What follows is the usual Win7 options and if I choose to reboot explorer it just crashes on boot. Its a swedish version of Win7 but Ill post the error notes and perhaps youll figure whats what:


Problemsignatur:
  Problemhändelsens namn:   APPCRASH
  Programnamn:   Explorer.EXE
  Programversion:   6.1.7600.16450
  Programtidsstämpel:   4aeba271
  Namn på felmodul:   DivXMFSource.dll
  Modulens version:   1.0.0.65
  Tidsstämpel för felmodul:   4b7f002f
  Undantagskod:   c0000005
  Undantagsförskjutning:   0004c930
  OS-version:   6.1.7600.2.0.0.768.3
  Språkvariant-ID:   1053
  Ytterligare information 1:   0a9e
  Ytterligare information 2:   0a9e372d3b4ad19135b953a78882e789
  Ytterligare information 3:   0a9e
  Ytterligare information 4:   0a9e372d3b4ad19135b953a78882e789

Läs vår sekretesspolicy online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x041d

Om sekretesspolicyn online inte är tillgänglig kan du läsa vår sekretesspolicy offline:
  C:\Windows\system32\sv-SE\erofflps.txt


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I can think of two reasons as to why this is happening. I wasn't here at the time it started but my friend did mention the fact that he tried to start video clip which was a Matroska file and that DivX had automatically been set for mkv files. As soon as he tried to play it explorer crashed.

The first reason I can think of is that it is a bug as stated on wherever I found the information on google.

The other reason is that there might have been a DivX update that I interrupted as I was in a rush or something like that...

I cant launch anything cause I cant get to the cmd. The only way I know of is if I booted it through safe-mode but then Id probably just get lost and end up doing something stupid. I honestly just want to get rid of DivX alltogether in hopes that it will solve the problem.

I was sent here by one of the Chatters who was a user on the site. Who told me to come here in-case it might be virus or such.

I've already tried booting the Control Panel through "Help" using the txt file link provided by the error note. The link is how I managed to open up my internet browser.

If anybody could just please point me in the right direction I'd be really grateful.

BC_Programmer


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Re: As soon as I boot Windows Explorer it crashes.
« Reply #1 on: January 01, 2011, 08:14:52 PM »
uninstall DivX.
I was trying to dereference Null Pointers before it was cool.

petemosby



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    Re: As soon as I boot Windows Explorer it crashes.
    « Reply #2 on: January 03, 2011, 12:30:12 PM »
    or switch to something different. for example: google chrome, mozilla firefox...

    Salmon Trout

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    Re: As soon as I boot Windows Explorer it crashes.
    « Reply #3 on: January 03, 2011, 12:52:55 PM »
    or switch to something different. for example: google chrome, mozilla firefox...

    He wrote "Windows Explorer", not "Internet Explorer".

    petemosby



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      Re: As soon as I boot Windows Explorer it crashes.
      « Reply #4 on: January 03, 2011, 02:32:02 PM »
      my mistake