1. Click Start>Run (Start>"Start search" in Vista and Win 7).
2. Type in (or copy and paste):
cmd /c ping google.com>%temp%\$.$¬epad %temp%\$.$
and press Enter.
3. Notepad will open.
4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.
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Go Start>Run ("Start search" in Vista and Win 7), type in:
cmd
Click OK (hit Enter in Vista and Win 7).
At Command Prompt, paste this:
ipconfig /all>c:\ipconfig_all.txt¬epad c:\ipconfig_all.txt&exit
Hit Enter.
Copy and paste what you see in Notepad into a Reply here.