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Author Topic: cannot download drivers for my printer  (Read 3968 times)

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rikki

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cannot download drivers for my printer
« on: February 27, 2011, 05:58:23 PM »
Started using my back-up computer which is a Dell vostro 200 running windows xp. the printer is not recognised. I went to HP site to download the driver  (HP Laserjet 1022) and it starts downloading. Then right at the end it says

C:\Documents and Settings\Owner\My Documents\Downloads\lj1020_1022-HB-pnp-win32-en.exe could not be saved, because an unknown error occurred.

Try saving to a different location.

I am not sure how to save to a different location and also I am not sure that is the real problem.
Any ideas?

Thanks

Geek-9pm


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Re: cannot download drivers for my printer
« Reply #1 on: February 27, 2011, 08:10:25 PM »
Use another computer for the download.

Allan

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Re: cannot download drivers for my printer
« Reply #2 on: February 28, 2011, 05:42:36 AM »
Right-click on the file you want to download and it will ask for a location to which you want it saved.