Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: thunderbird Email problems  (Read 3154 times)

0 Members and 1 Guest are viewing this topic.

Perseus7

    Topic Starter


    Greenhorn

    thunderbird Email problems
    « on: February 13, 2011, 07:02:39 AM »
    Hi there,
    I use an Acer desktop and Advent laptop with exactly the same Email settings, and up until the time the hard disc was replaced in the desktop I had experienced no problems,
    Since mydesktop was returned to me I now find that I cannot send emails. I have contacted my ISP and they say all is fine at their end.I have triple checked all thunderbird settings and they are the same as the laptop.  Receiving mail is fine, I can order items on the net. My O/S is windows 7 and I use Spyware Doctor with anti virus.
    I keep on receiving the following Msg.
    The Msg could not be sent using SMTP server relay.plus.net for an unknown reason. Please verify that your SMTP server settings are correct and try again or contact your network administrator.

    I would be very grateful for assistance,

    Regards

    Syd Rowson

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: thunderbird Email problems
    « Reply #1 on: February 13, 2011, 07:15:59 AM »
    Tools / Account Settings / Outgoing Server at the bottom....enter the proper SMTP settings...
    " Anyone who goes to a psychiatrist should have his head examined. "

    Perseus7

      Topic Starter


      Greenhorn

      Re: thunderbird Email problems
      « Reply #2 on: February 14, 2011, 05:56:18 AM »
      My SMTP settings are correct, like I said they are exactly the same as my laptop and I have no problem sending any email

      Perseus 7

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1769
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: thunderbird Email problems
      « Reply #3 on: February 14, 2011, 08:08:02 AM »
      Post the exact info from the outgoing server pane...
      " Anyone who goes to a psychiatrist should have his head examined. "

      soybean



        Genius
      • The first soybean ever to learn the computer.
      • Thanked: 469
      • Computer: Specs
      • Experience: Experienced
      • OS: Windows 10
      Re: thunderbird Email problems
      « Reply #4 on: February 14, 2011, 03:32:39 PM »
      My SMTP settings are correct, like I said they are exactly the same as my laptop and I have no problem sending any email

      Why not export your email account from your laptop and import it to Thunderbird on the desktop?