Hi,
just tried the F10 idea,
and now for the next hurdle,
the sony vaio was made in brazil - so it's not in english,
we got to the "centro de recuperação",
at least i think it said that,
so i couldn't quite follow the instructions,
will this be another big problem for us?
i might get through if i could translate each instruction / page as it appeared - perhaps with another laptop beside it,
will i be able to select english via the control panel regional and language options once we are using vista again?
the other friend couldn't find their vista disc
thanks for all the help so far