Author Topic: Help with the creation of an internet network (Read 7370 times)

nightreaper · « **on:** February 25, 2011, 12:55:35 AM »

Hi all.

We [family] have just joined up to an Optus internet plan, whereby we received a 'box' which connects both the the phone line, and has one ethernet out port. At the moment, the ethernet port is connected straight to the Tower of the desktop, and I can type this [the internet works]. However, we also have a ZyXEL [Prestige 600 Series] 'modem[?]' which has another 4 out ethernet ports, as well as creating a wireless network. Optimally, we want the Optus box to be connected to the ZyXEL router [?] where we can connect more devices onto the network, and make use of the wireless network that would appear...however things are never that easy.

In the ZyXEL instructions, they only talk about connecting the modem directly to the socket in the wall, which is not applicable in this case, where the 'in port' is labeled as "DSL" and has the same size and shape as an internet cord. We bought a cable titled "RJ12 to RJ45 Modular Telephone Linecord" to try and connect the ethernet port to the modem, but the only result is a connection to the desktop where the internet is displayed as being "Limited or no internet connection". I am at a complete loss at what to do now.

If any of you could shed some light on this, it would be greeaaaaatly appreciated.

Many thanks.

jagwinn · « **Reply #1 on:** February 27, 2011, 12:48:23 PM »

Connect the wireless router to the modem.

There should be a cat5 plug on the back of the wireless modem for a hardwire connection (desktop)

rthompson80819 · « **Reply #2 on:** February 27, 2011, 01:36:05 PM »

It sounds like the ZyXel is a combination DSL modem and router. If that's the case, you don't need the box Optus gave you.

Rustys · « **Reply #3 on:** February 27, 2011, 05:23:49 PM »

Is the ZyXEL Prestige 600 Series a modem that you had with a different service? May not work most services have specific software/firmware installed that is specifically configured to only work on their networks.

Look on the back of the ZyXEL see if there is a plug named "WAN" or "uplink" or "Internet." (RJ45 connection)?

If no then you can call the ISP and request a modem with wireless or purchase a wireless router and connect it.

nightreaper · « **Reply #4 on:** February 28, 2011, 03:05:12 AM »

I managed to slove part of that problem by just plugging the ethernet cord [from the optus box] into what I presumed was only an 'out' ethernet slot in the ZyXEL, with slot no.2 leading to the computer....who would've thought.

However, that is only half of the problem solved - I still need to create a wireless network that functions. Or at least, would like to.

Quote from: ZyXEL Quickstart Guide

In your browser, go to http://192.168.1.1

Whenever I try to get there [there being the ZyXEL config spot] the request just times out...how do I get there?

soybean · « **Reply #5 on:** February 28, 2011, 08:50:42 AM »

Quote from: nightreaper on February 28, 2011, 03:05:12 AM

Whenever I try to get there [there being the ZyXEL config spot] the request just times out...how do I get there?

Are you sure 192.168.1.1 is the correct IP address for your router? This can vary by brand of router. Do you have documentation for your ZyXEL router?

A reference: http://compnetworking.about.com/od/workingwithipaddresses/f/getrouteripaddr.htm

nightreaper · « **Reply #6 on:** March 01, 2011, 01:04:53 AM »

ftp://ftp2.zyxel.com/P-662H-D1/user_guide/P-662H-D1_3.40_Ed3.pdf
ftp://ftp2.zyxel.com/P-662HW-D1/quick_start_guide/P-662HW-D1_2.pdf

These are what I have been going by.

soybean · « **Reply #7 on:** March 01, 2011, 07:08:31 AM »

Quote from: nightreaper on March 01, 2011, 01:04:53 AM

ftp://ftp2.zyxel.com/P-662H-D1/user_guide/P-662H-D1_3.40_Ed3.pdf
ftp://ftp2.zyxel.com/P-662HW-D1/quick_start_guide/P-662HW-D1_2.pdf

These are what I have been going by.

Those links don't work for me.

nightreaper · « **Reply #8 on:** March 02, 2011, 12:22:47 AM »

Sorry...these ones should:

ftp://ftp2.zyxel.com/P-662H-D1/user_guide/P-662H-D1_3.40_Ed3.pdf

ftp://ftp2.zyxel.com/P-662HW-D1/quick_start_guide/P-662HW-D1_2.pdf

Sid · « **Reply #9 on:** March 02, 2011, 07:02:41 AM »

Quote from: nightreaper on March 02, 2011, 12:22:47 AM

Sorry...these ones should:

ftp://ftp2.zyxel.com/P-662H-D1/user_guide/P-662H-D1_3.40_Ed3.pdf

ftp://ftp2.zyxel.com/P-662HW-D1/quick_start_guide/P-662HW-D1_2.pdf

The forum automatically adds the "HTTP://" get rid of that when you copy and paste into your browser.

Sid · « **Reply #10 on:** March 02, 2011, 07:08:46 AM »

Quote from: nightreaper on February 28, 2011, 03:05:12 AM

I managed to slove part of that problem by just plugging the ethernet cord [from the optus box] into what I presumed was only an 'out' ethernet slot in the ZyXEL, with slot no.2 leading to the computer....who would've thought.

However, that is only half of the problem solved - I still need to create a wireless network that functions. Or at least, would like to.

Whenever I try to get there [there being the ZyXEL config spot] the request just times out...how do I get there?

There is no "in and out" with ethernet.

What I would suggest doing is taking the Optus out of the equation, and try re-configuring the Zyxel with the username and password for your new internet connection.

If you can't do that, then:

Take the Optus off the network, put the Zyxel into the network.

Setup a wireless network on the Zyxel.

Disable DHCP on the Zyxel.

Take the Zyxel out of the network, put the Optus back in.

Connect an ethernet cable to the Zyxel and the Optus.

You should now have an internet connection and a wireless network, although it might be a little bit more complicated than that.

Try my first suggestion, and let us know how you get on. If it doesn't work I'll expand my second suggestion so it's a through as I can be.

nightreaper · « **Reply #11 on:** March 03, 2011, 10:42:38 PM »

I can't get rid of the optus because it also has the phone line attached...

Though that second option...it sounds really good. Would you, please, be able to expand? [Possibly as a sidenote, what is the IP whatnot, and why does it not work at the moment?]

Thankies!

Sid · « **Reply #12 on:** March 04, 2011, 02:03:26 AM »

Quote from: nightreaper on March 03, 2011, 10:42:38 PM

I can't get rid of the optus because it also has the phone line attached...

Though that second option...it sounds really good. Would you, please, be able to expand? [Possibly as a sidenote, what is the IP whatnot, and why does it not work at the moment?]

Thankies!

Does the Zyxel not have a DSL (phone line) connection? If so, you should be able to re-configure it to work.

I'll have a look at the documentation you linked to and see if I can offer up some more percise step by steps for you.

Also, which one is your Optus box? http://help.optuszoo.com.au/help/dsl/connected/windows/optus_modems

Sid · « **Reply #13 on:** March 04, 2011, 02:35:09 AM »

Approach 1:

Find the welcome letter that came from Optus, this has a username and password on it.

Disconnect all cables from the Optus box and put it to one side.

Plug Zyxel box in, with the DSL line (normally grey) to the phone socket (the DSL port of the mircofilter) and the ethernet (normally yellow) to your computer.

Browse to http://192.168.1.1

The default password is 1234, enter this when prompted by the website (or use your custom password as applicable).

Use the Internet Access Wizard Setup, and when prompted enter the username and password from the welcome letter.

If this wizard fails, then set the connection up manually, ensuring that Encapsulation = PPPoE, and leave all other settings as the default on the ISP Parameters for Internet Access page.

Approach 2:

Disconnect all cables from the Optus box and put it to one side.

Plug Zyxel box in, with the ethernet (normally yellow) to your computer.

Browse to http://192.168.1.1

The default password is 1234, enter this when prompted by the website (or use your custom password as applicable).

Select "Go to Advanced setup"

Select "LAN" in the left-hand column

Select "DHCP Setup"

Disable DHCP -- I'm not sure where the box/button you need to press is, as I don't have a screen shot of it available.

***

Unplug the Zyxel box

Plug the Optus box back in

Plug the Zyxel box in, and attach an ethernet cable from the Optus to the Zyxel.

Attach an ethernet cable from the Zyxel to your desktop.

The network should now work, and you should have wireless. If this isn't the case then add these steps in where the ***'s are:

Select IP (in the LAN menu)

Change the IP address to 10.1.1.254 (subnet mask of 255.255.255.0)

Note: If you have to do this, it is also worth setting the Optus box up so that it doesn't assign 10.1.1.254 to something else (unlikely but possible). To do that:

Browse to http://10.1.1.1

Click Advanced Setup

Then you're looking for DHCP settings, so it might be under LAN? Then change the range from 10.1.1.2 to 10.1.1.200. Sorry but I don't have screen shots so this step is rather vague.

Finally:

Let me know how you get on.

nightreaper · « **Reply #14 on:** March 05, 2011, 10:10:10 PM »

Quote from: Sid on March 04, 2011, 02:35:09 AM

Approach 1:

Find the welcome letter that came from Optus, this has a username and password on it.

Disconnect all cables from the Optus box and put it to one side.

Plug Zyxel box in, with the DSL line (normally grey) to the phone socket (the DSL port of the mircofilter) and the ethernet (normally yellow) to your computer.

I got a bit confused [most likely through no fault of your own] at this point. The 'socket' that is embedded in the wall is not a phone line, nor an ethernet port, but a round cable that is the same on both ends [for refference, the guide that I'm looking at is http://www.cisco.com/web/consumer/support/userguides2/4012160.pdf] - it is described as being a "F Connector", or an "RF Cable".

The ZyXEL doesn't have an input for that, so I plugged in the phone line from the "tel1" port in the optus to the "DSL" in the ZyXEL. Then I used an ethernet cable from the ZyXEL to the computer, but the result was a connection with "little or no connectivity", and when I try to get onto the 'http://192.168.1.1' I get a "Internet Explorer cannot display the webpage" message. So that makes it impossible to move on.....am I plussing things in wrong?

Thanks!

Quote from: Sid on March 04, 2011, 02:35:09 AM

Disconnect all cables from the Optus box and put it to one side.

Plug Zyxel box in, with the ethernet (normally yellow) to your computer.

Browse to http://192.168.1.1

With this one, is it the same 'plug layout' as the one above? By that, I mean, is the ZyXEL plugged via phone line to the tel1 port on the Optus box [a Scientific Atlanta dpc2203C model]? Or is it just standing alone?

Thanks so much for your help, though...

rthompson80819 · « **Reply #15 on:** March 05, 2011, 10:19:13 PM »

You have got a cable modem, not a DSL modem if it's using an f-connector. In that case you are going to need the Optus box and buy a wireless router. SA is primarily a cable supplier.

Sid · « **Reply #16 on:** March 06, 2011, 08:51:43 AM »

Quote from: nightreaper on March 05, 2011, 10:10:10 PM

I got a bit confused [most likely through no fault of your own] at this point. The 'socket' that is embedded in the wall is not a phone line, nor an ethernet port, but a round cable that is the same on both ends [for refference, the guide that I'm looking at is http://www.cisco.com/web/consumer/support/userguides2/4012160.pdf] - it is described as being a "F Connector", or an "RF Cable".

The ZyXEL doesn't have an input for that, so I plugged in the phone line from the "tel1" port in the optus to the "DSL" in the ZyXEL. Then I used an ethernet cable from the ZyXEL to the computer, but the result was a connection with "little or no connectivity", and when I try to get onto the 'http://192.168.1.1' I get a "Internet Explorer cannot display the webpage" message. So that makes it impossible to move on.....am I plussing things in wrong?

Thanks!

With this one, is it the same 'plug layout' as the one above? By that, I mean, is the ZyXEL plugged via phone line to the tel1 port on the Optus box [a Scientific Atlanta dpc2203C model]? Or is it just standing alone?

Thanks so much for your help, though...

My fault, I assumed you had ADSL, you've got Cable, so you need to go with option 2.

Basically, take the tel1 <-> dsl cable out, and put an ethernet cable between the two, and re-config the DHCP settings on the Zyxel.

If you get stuck, come back and I'll expand.

nightreaper · « **Reply #17 on:** March 06, 2011, 07:47:39 PM »

Quote from: Sid on March 06, 2011, 08:51:43 AM

My fault, I assumed you had ADSL, you've got Cable, so you need to go with option 2.

Basically, take the tel1 <-> dsl cable out, and put an ethernet cable between the two, and re-config the DHCP settings on the Zyxel.

If you get stuck, come back and I'll expand.

Your expansion would be greatly appreciated...I'm a lay-person

Sid · « **Reply #18 on:** March 07, 2011, 02:05:59 AM »

Approach 2:

Disconnect all cables from the Optus box and put it to one side.

Plug Zyxel box in, with the ethernet (normally yellow) to your computer.

Browse to http://192.168.1.1

The default password is 1234, enter this when prompted by the website (or use your custom password as applicable).

Select "Go to Advanced setup"

Select "LAN" in the left-hand column

Select "DHCP Setup"

Disable DHCP -- I'm not sure where the box/button you need to press is, as I don't have a screen shot of it available.

Select IP (in the LAN menu)

Change the IP address to 10.1.1.254 (subnet mask of 255.255.255.0)

Unplug the Zyxel box

Plug the Optus box back in

NOTE: It is also worth setting the Optus box up so that it doesn't assign 10.1.1.254 to something else (unlikely but possible). To do that:

Browse to http://10.1.1.1

Click Advanced Setup

You're looking for DHCP, and you need to modify the range so the highest one available is 10.1.1.253. If you get stuck attach some screen shots, because I'm guiding you blind here, sorry.

Plug the Zyxel box in to the power and attach an ethernet cable (normally yellow) from the Optus to the Zyxel.

Attach an ethernet cable from the Zyxel to your desktop.

The network should now work, and you should have wireless.

Finally:

Let me know how you get on.

If you get stuck, screen shots would be a MASSIVE help

nightreaper · « **Reply #19 on:** March 16, 2011, 04:12:58 AM »

Sorry for the late reply, and therefore the gravedig, but I keep getting the same problem.

When I just have the ZyXEL [this was a while ago, so this is my router/modem] plugged into the computer [following the above method]. then whenever I put anything in the http:// bar I just get a "cannot connect to the internet" message. That includes when I put in http://192.168.1.1 , so that sort of paralyses me from going any further with that plan...sorry for yet another downer.

Sid · « **Reply #20 on:** March 16, 2011, 07:07:08 AM »

Quote from: nightreaper on March 16, 2011, 04:12:58 AM

Sorry for the late reply, and therefore the gravedig, but I keep getting the same problem.

When I just have the ZyXEL [this was a while ago, so this is my router/modem] plugged into the computer [following the above method]. then whenever I put anything in the http:// bar I just get a "cannot connect to the internet" message. That includes when I put in http://192.168.1.1 , so that sort of paralyses me from going any further with that plan...sorry for yet another downer.

Ok, no problem.

Is there a reset button on the ZyXEL? If so, try pressing it in for about 10 seconds or so (while plugged into the power), and that should reset all the settings on it to the defaults.

If not, try plugging only the ZyXEL into the computer and running ipconfig and replacing 192.168.1.1 with what is listed as the default gateway
(Start -> Run -> type "cmd" -> press Enter -> type "ipconfig" -> press Enter

nightreaper · « **Reply #21 on:** March 21, 2011, 02:20:23 AM »

Quote

Start -> Run -> type "cmd" -> press Enter -> type "ipconfig" -> press Enter

I tried that, and the IP is not 192.168.1.1, but how do I change that? In other news, I tried using another port of the ZyXEL to plug into another computer, but the connection just spent a really long time 'initializing' before returning a 'little or no connectivity', and after troubleshooting, Windows identified the problem as "'Local Area Connection' does not have a valid IP configuration".

Sid · « **Reply #22 on:** March 21, 2011, 03:00:09 AM »

Quote from: Sid on March 16, 2011, 07:07:08 AM

replacing 192.168.1.1 with what is listed as the default gateway

Did you try that bit? For example http://10.10.11.1 instead of 192.168.1.1?

It sounds like DHCP might already be off on it.

nightreaper · « **Reply #23 on:** March 25, 2011, 06:56:36 PM »

Thanks so much for your help, but as it turned out, we just bought a new router [I think that the overseas router just wasn't working].

Solved.

Computer Hope Forum

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Author Topic: Help with the creation of an internet network (Read 7370 times)

nightreaper

jagwinn

rthompson80819

Rustys

nightreaper

soybean

nightreaper

soybean

nightreaper

Sid

Sid

nightreaper

Sid

Sid

nightreaper

rthompson80819

Sid

nightreaper

Sid

nightreaper

Sid

nightreaper

Sid

nightreaper