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Author Topic: Additional information may be needed bubble for internet?  (Read 4409 times)

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HarleenQuinzel

    Topic Starter


    Rookie
    • Experience: Familiar
    • OS: Windows 7
    Additional information may be needed bubble for internet?
    « on: March 27, 2011, 08:27:31 PM »
    Hey guys, back again, unfortunately. XD But, I just had a quick question. I have been using PC Tools Firewall Plus as a third-party firewall, but every time I turn on my computer my internet connection says it has limited access. So, I disable the firewall for a moment and it reconnects saying it has a full connection, and then I enable to firewall again. Sometimes a bubble pops up saying "Additional information may be needed. Open your browser for more info." I've never had this before, especially with a trusted home network. And when I used the SUPERAntiSpyware tool, it found a bunch of adware tracking cookies and has gotten rid of them. My internet connection is really slow and pages take longer than usually lately, no matter what network I'm connected to. If you  need any logs, please let me know. Sorry to be back so soon!

    pantherman



      Hopeful
    • Thanked: 3
      • Experience: Beginner
      • OS: Windows 7
      Re: Additional information may be needed bubble for internet?
      « Reply #1 on: March 28, 2011, 01:19:13 PM »
      Whilst waiting for an expert may I suggest you work through the link below?

      http://www.computerhope.com/forum/index.php/topic,46313.0.html

      HarleenQuinzel

        Topic Starter


        Rookie
        • Experience: Familiar
        • OS: Windows 7
        Re: Additional information may be needed bubble for internet?
        « Reply #2 on: March 28, 2011, 03:33:43 PM »
        Thanks, Pantherman. :] SuperDave helped me last time, so I wasn't sure if he'd want the logs again.

        HarleenQuinzel

          Topic Starter


          Rookie
          • Experience: Familiar
          • OS: Windows 7
          Re: Additional information may be needed bubble for internet?
          « Reply #3 on: March 30, 2011, 10:30:26 AM »
          Oof, after a ton of cleaning I think I fixed the problem!