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Author Topic: re-appearing Trojan-Dropper.VBS.Agent.bp  (Read 39519 times)

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SuperDave

  • Malware Removal Specialist


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  • OS: Windows 10
Re: re-appearing Trojan-Dropper.VBS.Agent.bp
« Reply #15 on: March 22, 2011, 01:35:49 PM »
Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

and save it to your Desktop.
If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
Double click ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you.  Please include the contents of C:\ComboFix.txt in your next reply.

If you have problems with ComboFix usage, see How to use ComboFix
Windows 8 and Windows 10 dual boot with two SSD's

Abhay Goel

    Topic Starter


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    Re: re-appearing Trojan-Dropper.VBS.Agent.bp
    « Reply #16 on: March 23, 2011, 06:58:18 AM »
    ok

    SuperDave

    • Malware Removal Specialist


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    Re: re-appearing Trojan-Dropper.VBS.Agent.bp
    « Reply #17 on: March 23, 2011, 01:03:29 PM »
    You're supposed to post the log so I can analyze it.
    Windows 8 and Windows 10 dual boot with two SSD's

    Abhay Goel

      Topic Starter


      Rookie

      • Experience: Beginner
      • OS: Unknown
      Re: re-appearing Trojan-Dropper.VBS.Agent.bp
      « Reply #18 on: March 24, 2011, 01:22:25 AM »
      Dear Sir,

      I have installed ComboFix and scanned my computer. It has completed stage 50 and then deleted files desktop.ini, watermark.exe and many other files names of which I could not remember.
      After that system restarted and msg appeared on screen ComboFix log running and do not run any programe until it has finished.
      Immediately after that msg came "Access is denied".
      I had no other option to close the window.

      My system is on LAN connection and may be my IT deptt. has not gave me permission to run all programme.

      Kindly suggest what needs to be done now.

      Regards,
      Abhay

      SuperDave

      • Malware Removal Specialist


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      Re: re-appearing Trojan-Dropper.VBS.Agent.bp
      « Reply #19 on: March 24, 2011, 08:38:07 AM »
      Is this a business computer?
      Windows 8 and Windows 10 dual boot with two SSD's

      Abhay Goel

        Topic Starter


        Rookie

        • Experience: Beginner
        • OS: Unknown
        Re: re-appearing Trojan-Dropper.VBS.Agent.bp
        « Reply #20 on: March 27, 2011, 07:38:32 AM »
        This is my company's property and I am using the same system in my office.

        SuperDave

        • Malware Removal Specialist


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        Re: re-appearing Trojan-Dropper.VBS.Agent.bp
        « Reply #21 on: March 27, 2011, 12:39:10 PM »
        I'm sorry. You really should go to your IT dept for help. They may have installed a lot of restrictions that will prevent me from running scans.
        Windows 8 and Windows 10 dual boot with two SSD's

        Abhay Goel

          Topic Starter


          Rookie

          • Experience: Beginner
          • OS: Unknown
          Re: re-appearing Trojan-Dropper.VBS.Agent.bp
          « Reply #22 on: March 28, 2011, 11:54:26 PM »
          ok..
          And Thanks for your time.
          Could you please tell me how to remove combofix completely from my system. I am unable to uninstall it, neither it can be deleted.

          SuperDave

          • Malware Removal Specialist


          • Genius
          • Thanked: 1020
          • Certifications: List
          • Experience: Expert
          • OS: Windows 10
          Re: re-appearing Trojan-Dropper.VBS.Agent.bp
          « Reply #23 on: March 29, 2011, 12:42:48 PM »
          You can try this:

          To uninstall ComboFix

          • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
          • In the field, type in ComboFix /uninstall


          (Note: Make sure there's a space between the word ComboFix and the forward-slash.)

          • Then, press Enter, or click OK.
          • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
          Windows 8 and Windows 10 dual boot with two SSD's