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Author Topic: Something blocking me from AV websites, have done required steps  (Read 11755 times)

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misstia

    Topic Starter


    Rookie

    • Experience: Beginner
    • OS: Unknown
    What transpired before I took the required steps and ended up here....I have vipre AV software...i could not get it to update....i couldn't go to the sunbeltsoftware.com website.....i ran a malwarebytes scan and it found a trojan....i ran an un-updated vipre scan and it found nothing....a friend uploaded the vipre update to their server for me to d/l and i d/l-ed and ran a deep vipre scan and it found 3 more trojans, a fraudware and a malware....i still could not go to sunbeltsoftware's website nor to ANY AV website, norton, etc....something is blocking me from that....my friend is a computer programmer and he studied my hijack this logs and saw nothing amiss....obviously something is.....i have windows XP media edition service pack 3....i have firefox, latest updated version with adblocker plus ad-on....

    i have a laptop that i am using to access sites to d/l these programs from to d/l onto a SD card them putting them on my desktop as i can't access some of these sites with these programs on my desktop......

    i am not a computer expert, but i can be walked through things and i know enough to know what NOT to mess with (i would not mess with my registry or BIOS)....

    i have spent a couple days trying figure this out on my own---reading forums, etc and have found nothing....so here i am!!!

    i read the steps i had to take before posting....this is what happened for each step....


    Step 1.  I saw nothing unusual in add/remove programs

    Step 2.  Ran the CCleaner.com  Did not really understand it.  Saved cookies I wanted.  Ran the Cleaner. Did not understand the registry cleaner and I know enough to NOT mess with the registry, so i did nothing there, as i didn't want to mess anything up.

    Step 3.  Downloaded and ran SUPERAntiSpyware, here is the log:
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 03/05/2011 at 03:35 PM

    Application Version : 4.49.1000

    Core Rules Database Version : 6538
    Trace Rules Database Version: 4350

    Scan type       : Quick Scan
    Total Scan Time : 01:52:49

    Memory items scanned      : 585
    Memory threats detected   : 0
    Registry items scanned    : 1837
    Registry threats detected : 3
    File items scanned        : 64113
    File threats detected     : 31

    Trojan.Unclassified/PotPWS
        HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99C6D1BB-7555-474C-91DA-D8FB62A9CC75}
        HKCR\CLSID\{99C6D1BB-7555-474C-91DA-D8FB62A9CC75}
        HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99C6D1BB-7555-474C-91DA-D8FB62A9CC75}

    Adware.Tracking Cookie
        interclick.com [ C:\Documents and Settings\NetworkService\Application Data\Macromedia\Flash Player\#SharedObjects\8JNYAJW9 ]
        C:\Documents and Settings\NetworkService\Cookies\system@247realmedia[2].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@apmebf[2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@atdmt[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@azjmp[2].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][2].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@chitika[1].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][1].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@doubleclick[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@fastclick[2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@interclick[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@media-servers[1].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@media6degrees[2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@mediaplex[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@questionmarket[2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@realmedia[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@reduxmedia[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@revsci[2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@serving-sys[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@specificclick[2].txt
        C:\Documents and Settings\NetworkService\Cookies\system@specificmedia[2].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@tribalfusion[1].txt
        C:\Documents and Settings\NetworkService\Cookies\[email protected][1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@yieldmanager[1].txt
        C:\Documents and Settings\NetworkService\Cookies\system@zedo[2].txt

    Trojan.Dropper/Gen
        C:\IOMEGA\WCDPLAYR.EXE



    Step 4. Malwarebytes log:

    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 5957

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 6.0.2900.5512

    3/5/2011 4:07:51 PM
    mbam-log-2011-03-05 (16-07-51).txt

    Scan type: Quick scan
    Objects scanned: 155357
    Time elapsed: 5 minute(s), 11 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\WINDOWS\system32\config\systemprofile\application data\microsoft\profile.dat (Malware.Trace) -> Quarantined and deleted successfully.


    Step 5. Updated Java

     installed newer version of java, it did not give me a box with toolbar options
    d/l-ed javara and removed old version of java, i saved the log file in case it needs to be seen.

    i reran the ccleaner

    Step 6. Hijack This, i already had hijack this on my computer.....i did not understand renaming it sniper.....

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:21:35 PM, on 3/5/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\HP\KBD\KBD.EXE
    C:\WINDOWS\SM1BG.EXE
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\DOCUME~1\Tia\LOCALS~1\Temp\clclean.0001
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    c:\Program Files\ArGo Software Design\FTP Server\ftpsrvnt.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
    C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wbem\unsecapp.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\system32\wbem\wmiapsrv.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061211
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061211
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
    O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
    O4 - Global Startup: VPN Client.lnk = ?
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168029457701
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
    O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
    O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
    O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files\WildTangent Games\App\GamesAppService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: ArGoSoft FTP Server (msFTPServerForm) - ArGo Software Design - c:\Program Files\ArGo Software Design\FTP Server\ftpsrvnt.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
    O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe

    --
    End of file - 7524 bytes

    SuperDave

    • Malware Removal Specialist


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Something blocking me from AV websites, have done required steps
    « Reply #1 on: March 06, 2011, 12:18:21 PM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    ******************************************************
    Download DDS from HERE or HERE and save it to your desktop.

    Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

    * XP users Double click on dds to run it.
    * If your antivirus or firewall try to block DDS then please allow it to run.
    * When finished DDS will open two (2) logs.

    1) DDS.txt
    2) Attach.txt

    * Save both logs to your desktop.
    * Please copy and paste the entire contents of both logs in your next reply.

    Note: DDS will instruct you to post the Attach.txt log as an attachment.
    Please just post it as you would any other log by copy and pasting it into the reply.
    ****************************************************
    Download Security Check by screen317 from one of the following links and save it to your desktop.

    Link 1
    Link 2

    * Unzip SecurityCheck.zip and a folder named Security Check should appear.
    * Open the Security Check folder and double-click Security Check.bat
    * Follow the on-screen instructions inside of the black box.
    * A Notepad document should open automatically called checkup.txt
    * Post the contents of that document in your next reply.

    Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
    Windows 8 and Windows 10 dual boot with two SSD's

    misstia

      Topic Starter


      Rookie

      • Experience: Beginner
      • OS: Unknown
      Re: Something blocking me from AV websites, have done required steps
      « Reply #2 on: March 06, 2011, 12:28:05 PM »
      Thank you SuperDave!

      Here are the DDS scan results:

      .
      DDS (Ver_11-03-05.01) - NTFSx86 
      Run by Tia at 14:24:50.93 on Sun 03/06/2011
      Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_24
      Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.958.373 [GMT -5:00]
      .
      AV: Sunbelt VIPRE *Enabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
      FW: Sunbelt VIPRE *Enabled*
      .
      ============== Running Processes ===============
      .
      C:\WINDOWS\system32\svchost -k DcomLaunch
      C:\WINDOWS\system32\svchost -k rpcss
      C:\WINDOWS\System32\svchost.exe -k netsvcs
      C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
      C:\WINDOWS\system32\svchost.exe -k NetworkService
      C:\WINDOWS\system32\svchost.exe -k LocalService
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\Explorer.EXE
      C:\WINDOWS\ehome\ehtray.exe
      C:\Program Files\Dell\Media Experience\DMXLauncher.exe
      C:\HP\KBD\KBD.EXE
      C:\WINDOWS\SM1BG.EXE
      C:\WINDOWS\stsystra.exe
      C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
      C:\WINDOWS\system32\Rundll32.exe
      C:\DOCUME~1\Tia\LOCALS~1\Temp\clclean.0001
      C:\Program Files\Winamp\winampa.exe
      C:\Program Files\Logitech\MouseWare\system\em_exec.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\WINDOWS\system32\svchost.exe -k LocalService
      C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
      C:\WINDOWS\system32\CTsvcCDA.exe
      C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
      C:\WINDOWS\eHome\ehRecvr.exe
      C:\WINDOWS\eHome\ehSched.exe
      C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
      C:\Program Files\Java\jre6\bin\jqs.exe
      C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
      c:\Program Files\ArGo Software Design\FTP Server\ftpsrvnt.exe
      C:\WINDOWS\system32\nvsvc32.exe
      C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
      C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
      C:\WINDOWS\system32\svchost.exe -k LocalService
      C:\WINDOWS\system32\svchost.exe -k imgsvc
      C:\WINDOWS\system32\MsPMSPSv.exe
      C:\WINDOWS\ehome\mcrdsvc.exe
      C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
      C:\WINDOWS\system32\dllhost.exe
      C:\WINDOWS\system32\wbem\unsecapp.exe
      C:\WINDOWS\system32\wbem\wmiapsrv.exe
      C:\WINDOWS\system32\wbem\wmiprvse.exe
      C:\WINDOWS\System32\alg.exe
      C:\WINDOWS\eHome\ehmsas.exe
      C:\WINDOWS\System32\svchost.exe -k HTTPFilter
      C:\Program Files\Winamp\winamp.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      C:\Program Files\Mozilla Firefox\plugin-container.exe
      C:\WINDOWS\explorer.exe
      C:\Documents and Settings\Tia\My Documents\ads\your advertising WHAT\dds.scr
      .
      ============== Pseudo HJT Report ===============
      .
      uStart Page = hxxp://my.yahoo.com/
      uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
      uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
      uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061211
      uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
      mDefault_Page_URL = hxxp://www.dell.com
      mStart Page = hxxp://www.dell.com
      uInternet Connection Wizard,ShellNext = iexplore
      uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
      mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
      BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
      BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
      TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
      TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
      TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
      EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
      uRun: [SetDefaultMIDI] MIDIDef.exe
      uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
      uRun: [OM_Monitor] c:\program files\olympus\olympus master\Monitor.exe -NoStart
      uRun: [OM_Monitor] c:\program files\olympus\olympus master\Monitor.exe -NoStart
      mRun: [ehTray] c:\windows\ehome\ehtray.exe
      mRun: [nwiz] nwiz.exe /install
      mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
      mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
      mRun: [KBD] c:\hp\kbd\KBD.EXE
      mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
      mRun: [SM1BG] c:\windows\SM1BG.EXE
      mRun: [PE2CKFNT SE] c:\program files\ulead systems\ulead photo express 2 se\ChkFont.exe
      mRun: [SigmatelSysTrayApp] stsystra.exe
      mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
      mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
      mRun: [UpdReg] c:\windows\UpdReg.EXE
      mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
      mRun: [Logitech Utility] Logi_MwX.Exe
      mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
      mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
      mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
      mRun: [SBAMTray] "c:\program files\sunbelt software\vipre\SBAMTray.exe"
      mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
      StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{51fb15f4-ad27-43bc-ad4b-dd0354fb6bbd}\Icon3E5562ED7.ico
      IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
      IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
      DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
      DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
      DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168029457701
      DPF: {7681D853-E78E-437D-ADEC-783E7938EE82} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
      DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
      DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
      DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
      DPF: {D27CDB6E-AE6D-11CF-95B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      DPF: {DCBD975B-306A-48AD-8EB7-8D799067DFA9} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
      DPF: {F43F321C-BB43-4E33-BF97-9469F4A6E976} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
      Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
      SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
      SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
      .
      ================= FIREFOX ===================
      .
      FF - ProfilePath - c:\docume~1\tia\applic~1\mozilla\firefox\profiles\z8504by0.default\
      FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
      FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
      FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
      FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
      FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
      FF - plugin: c:\program files\wildtangent games\app\browserintegration\registered\1\NP_wtapp.dll
      FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
      FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
      FF - Ext: Java Quick Starter: [email protected] - c:\program files\java\jre6\lib\deploy\jqs\ff
      FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
      FF - Ext: XULRunner: {C4D5B765-355A-4F33-8352-0D2BB7B421B3} - c:\documents and settings\tia\local settings\application data\{C4D5B765-355A-4F33-8352-0D2BB7B421B3}
      FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
      FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
      .
      ============= SERVICES / DRIVERS ===============
      .
      R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
      R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
      R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2010-8-27 21464]
      R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2010-8-13 331992]
      R1 SbTis;SbTis;c:\windows\system32\drivers\sbtis.sys [2010-8-26 212568]
      R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [2006-7-14 13824]
      R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
      R2 msFTPServerForm;ArGoSoft FTP Server;c:\program files\argo software design\ftp server\ftpsrvnt.exe [2007-1-6 1206784]
      R2 SBAMSvc;VIPRE Antivirus Premium;c:\program files\sunbelt software\vipre\SBAMSvc.exe [2010-8-20 2763080]
      R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2010-8-27 69976]
      R2 SBPIMSvc;SB Recovery Service;c:\program files\sunbelt software\vipre\SBPIMSvc.exe [2010-8-20 181584]
      R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [2006-7-14 13696]
      R3 S6U12BScanner;MUSTEK 1200 UB Still Image Device Service;c:\windows\system32\drivers\usbscan.sys [2007-2-26 15104]
      R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2010-8-13 68696]
      S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
      S3 SbHips;sbhips;c:\windows\system32\drivers\sbhips.sys [2010-8-26 94040]
      S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2010-5-13 98392]
      S3 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2007-11-14 394952]
      S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-3-16 24652]
      .
      =============== Created Last 30 ================
      .
      2011-03-05 21:14:50   73728   ----a-w-   c:\windows\system32\javacpl.cpl
      2011-03-05 21:14:50   472808   ----a-w-   c:\windows\system32\deployJava1.dll
      2011-03-05 21:14:50   472808   ----a-w-   c:\program files\mozilla firefox\plugins\npdeployJava1.dll
      2011-03-05 18:38:39   --------   d-----w-   c:\docume~1\tia\applic~1\SUPERAntiSpyware.com
      2011-03-05 18:38:39   --------   d-----w-   c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
      2011-03-05 18:38:29   --------   d-----w-   c:\program files\SUPERAntiSpyware
      2011-03-04 22:47:38   65536   ----a-r-   c:\docume~1\tia\applic~1\microsoft\installer\{2c557f98-ef74-4a1e-a856-9df2f633b41f}\gui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
      2011-03-04 22:47:38   65536   ----a-r-   c:\docume~1\tia\applic~1\microsoft\installer\{2c557f98-ef74-4a1e-a856-9df2f633b41f}\gui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
      2011-03-04 22:47:38   65536   ----a-r-   c:\docume~1\tia\applic~1\microsoft\installer\{2c557f98-ef74-4a1e-a856-9df2f633b41f}\ARPPRODUCTICON.exe
      2011-03-04 22:47:37   --------   d-----w-   c:\program files\Sophos
      2011-03-03 16:55:58   --------   d-----w-   C:\VIPRERESCUE
      2011-03-02 21:13:14   --------   d-----w-   c:\docume~1\tia\locals~1\applic~1\PCHealth
      2011-03-02 14:14:35   --------   d-----w-   C:\spoolerlogs
      2011-02-15 15:49:43   --------   d-----w-   C:\Alice in Chains Discography
      2011-02-15 15:47:18   --------   d-----w-   C:\Alice in Chains
      2011-02-10 03:33:27   --------   d-----w-   C:\3D Sound - Holophonic Music & Sound Effects
      2011-02-10 01:37:11   --------   d-----w-   C:\Ektomorf_-_What_Dosent_Kill_Me-Limited_Edition-2009-FKK
      2011-02-06 16:53:50   --------   d-----w-   C:\Ektomorf
      2011-02-06 16:52:20   --------   d-----w-   C:\Ektomorf - Redemption (2010) [mp3@vbr] [Groove-Thrash Metal]
      .
      ==================== Find3M  ====================
      .
      2011-01-21 14:44:37   439296   ------w-   c:\windows\system32\shimgvw.dll
      2011-01-07 14:09:02   290048   ----a-w-   c:\windows\system32\atmfd.dll
      2010-12-31 13:10:33   1854976   ------w-   c:\windows\system32\win32k.sys
      2010-12-22 12:34:28   301568   ----a-w-   c:\windows\system32\kerberos.dll
      2010-12-20 22:15:52   667136   ----a-w-   c:\windows\system32\wininet.dll
      2010-12-20 22:15:52   61952   ------w-   c:\windows\system32\tdc.ocx
      2010-12-20 22:15:51   81920   ------w-   c:\windows\system32\ieencode.dll
      2010-12-20 17:26:00   730112   ------w-   c:\windows\system32\lsasrv.dll
      2010-12-20 15:30:29   369664   ------w-   c:\windows\system32\html.iec
      2010-12-09 15:15:09   718336   ------w-   c:\windows\system32\ntdll.dll
      2010-12-09 14:30:22   33280   ------w-   c:\windows\system32\csrsrv.dll
      2010-12-09 13:42:26   2148864   ------w-   c:\windows\system32\ntoskrnl.exe
      2010-12-09 13:07:07   2027008   ------w-   c:\windows\system32\ntkrnlpa.exe
      2009-03-01 23:12:32   45861104   ----a-w-   c:\program files\boggle-setup.exe
      2009-02-28 22:16:16   27375624   ----a-w-   c:\program files\yahoo_bogglenew_tm5-3.exe
      2009-01-16 01:50:05   8981504   ----a-w-   c:\program files\winamp5541_full_emusic-7plus_en-us.exe
      2008-12-27 22:02:26   7518240   ----a-w-   c:\program files\Firefox Setup 3.0.5.exe
      2008-12-27 21:30:54   15452536   ----a-w-   c:\program files\IE7-WindowsXP-x86-enu.exe
      2008-12-27 18:06:33   3165824   ----a-w-   c:\program files\ccsetup215.exe
      2008-12-27 18:03:05   2539400   ----a-w-   c:\program files\mbam-setup.exe
      2008-12-27 17:14:27   1311784   ----a-w-   c:\program files\WindowsXP-KB938464-x86-ENU.exe
      2008-12-27 17:13:36   532520   ----a-w-   c:\program files\WindowsXP-KB952954-x86-ENU.exe
      2008-12-27 17:12:44   648560   ----a-w-   c:\program files\WindowsXP-KB958644-x86-ENU.exe
      2008-12-27 16:09:40   605224   ----a-w-   c:\program files\WindowsXP-KB951376-v2-x86-ENU.exe
      2008-12-27 16:09:16   7771584   ----a-w-   c:\program files\windows-kb890830-v2.5.exe
      2008-12-26 22:37:15   1851544   ----a-w-   c:\program files\install_flash_player.exe
      2008-12-25 17:09:04   73313504   ----a-w-   c:\program files\VIPRE.exe
      2008-03-23 14:35:46   390235   ----a-w-   c:\program files\GoogleVideoUploaderInstaller.exe
      2008-03-18 23:42:14   1491843   ----a-w-   c:\program files\RADTools.exe
      2008-01-26 02:35:16   219952   ----a-w-   c:\program files\utorrent.exe
      2007-09-27 13:45:04   2720039   ----a-w-   c:\program files\txpeng503.exe
      2007-09-18 02:44:37   20765656   ----a-w-   c:\program files\setupUS.exe
      2007-07-25 19:36:36   4526458   ----a-w-   c:\program files\WinAVI_Video_Converter.exe
      2007-02-23 18:03:47   8107600   ----a-w-   c:\program files\R127097.EXE
      2007-02-22 19:03:33   13872152   ----a-w-   c:\program files\polarbowler-setup.exe
      2007-02-21 19:23:32   14705768   ----a-w-   c:\program files\DivXInstaller.exe
      2007-02-21 19:22:36   1681752   ----a-w-   c:\program files\DivXWebPlayerInstaller.exe
      2007-01-27 19:10:55   407680   ----a-w-   c:\program files\Install_AIM.exe
      2007-01-08 14:45:05   4267744   ----a-w-   c:\program files\mw9791enu.exe
      2007-01-08 14:41:53   155648   ----a-w-   c:\program files\mwadvanced_enu.exe
      2007-01-08 13:22:05   41116951   ----a-w-   c:\program files\setpoint310.exe
      2007-01-07 12:08:09   13046467   ----a-w-   c:\program files\WSFTP_ProT128_Install.exe
      2007-01-05 21:27:06   9453630   ----a-w-   c:\program files\vlc-0.8.6a-win32.exe
      2007-01-05 20:47:05   6653000   ----a-w-   c:\program files\winamp532_full_emusic-7plus.exe
      2007-01-05 20:19:49   181752   ----a-w-   c:\program files\yinst_current.exe
      2006-12-12 19:19:50   1005104   ----a-w-   c:\program files\aolsetup.exe
      2003-08-27 19:19:18   36963   ----a-r-   c:\program files\common files\SM1updtr.dll
      2000-09-18 23:09:58   2487727   ----a-w-   c:\program files\Iridescence.exe
      .
      ============= FINISH: 14:25:16.20 ===============

      .
      UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
      IF REQUESTED, ZIP IT UP & ATTACH IT
      .
      DDS (Ver_11-03-05.01)
      .
      Microsoft Windows XP Professional
      Boot Device: \Device\Harddisk0\DP(2)0x2738a00-0x241514b200+2
      Install Date: 12/15/2006 3:55:00 PM
      System Uptime: 3/6/2011 11:18:58 AM (3 hours ago)
      .
      Motherboard: Dell Inc |  | 0CT103
      Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ | Socket M2  | 2004/1000mhz
      .
      ==== Disk Partitions =========================
      .
      C: is FIXED (NTFS) - 144 GiB total, 8.084 GiB free.
      D: is CDROM ()
      E: is FIXED (FAT) - 0 GiB total, 0.03 GiB free.
      F: is FIXED (FAT32) - 5 GiB total, 0.529 GiB free.
      G: is Removable
      H: is Removable
      I: is Removable
      J: is Removable
      .
      ==== Disabled Device Manager Items =============
      .
      Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
      Description: Cisco Systems VPN Adapter
      Device ID: ROOT\NET\0000
      Manufacturer: Cisco Systems
      Name: Cisco Systems VPN Adapter
      PNP Device ID: ROOT\NET\0000
      Service: CVirtA
      .
      ==== System Restore Points ===================
      .
      No restore point in system.
      .
      ==== Installed Programs ======================
      .
      3ivx MPEG-4 5.0.3 (remove only)
      Acrobat.com
      Adobe Acrobat 5.0
      Adobe AIR
      Adobe Flash Player 10 ActiveX
      Adobe Flash Player 10 Plugin
      Adobe Reader 8.1.0
      Adobe Reader 9.1
      Adobe Shockwave Player 11.5
      Advanced Decoder Patch
      AOLIcon
      ArGoSoft FTP Server
      AutoUpdate
      Bejeweled 2 Deluxe 1.0
      Bejeweled 3
      Broadcom Management Programs
      CCleaner
      Chuzzle Deluxe 1.0
      Cisco Systems VPN Client 5.0.04.0300
      Conexant D850 56K V.9x DFVc Modem
      Corel Snapfire Plus
      Coupon Printer for Windows
      Creative Audio Pack
      Creative MediaSource 5
      Cypress USB Mass Storage Driver Installation
      Dell CinePlayer
      Dell Network Assistant
      Dell Resource CD
      Dell System Restore
      Digital Content Portal
      Digital Line Detect
      DivX Codec
      DivX Converter
      DivX Player
      DivX Web Player
      Documentation & Support Launcher
      EarthLink Setup Files
      EducateU
      EPSON Printer Software
      ESPNMotion
      FlipShare
      Games, Music, & Photos Launcher
      GemMaster Mystic
      Get High Speed Internet!
      Google Toolbar for Internet Explorer
      High Definition Audio Driver Package - KB835221
      HijackThis 2.0.2
      Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
      Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
      Hotfix for Windows Media Format 11 SDK (KB929399)
      Hotfix for Windows Media Player 10 (KB903157)
      Hotfix for Windows Media Player 11 (KB939683)
      Hotfix for Windows XP (KB2443685)
      Hotfix for Windows XP (KB952287)
      Hotfix for Windows XP (KB954550-v5)
      Hotfix for Windows XP (KB961118)
      Hotfix for Windows XP (KB970653-v3)
      Hotfix for Windows XP (KB976098-v2)
      Hotfix for Windows XP (KB979306)
      Internet Service Offers Launcher
      J2SE Runtime Environment 5.0 Update 6
      Java Auto Updater
      Java(TM) 6 Update 24
      JEOPARDY! Deluxe (remove only)
      KBD
      Learn2 Player (Uninstall Only)
      ljArchive
      Logitech MouseWare 9.79
      Logitech Resource Center
      Malwarebytes' Anti-Malware
      Microsoft .NET Framework 1.0 Hotfix (KB953295)
      Microsoft .NET Framework 1.0 Hotfix (KB979904)
      Microsoft .NET Framework 1.1
      Microsoft .NET Framework 1.1 Security Update (KB2416447)
      Microsoft .NET Framework 2.0 Service Pack 2
      Microsoft .NET Framework 3.0 Service Pack 2
      Microsoft .NET Framework 3.5 SP1
      Microsoft Base Smart Card Cryptographic Service Provider Package
      Microsoft Compression Client Pack 1.0 for Windows XP
      Microsoft Internationalized Domain Names Mitigation APIs
      Microsoft National Language Support Downlevel APIs
      Microsoft Office 97, Professional Edition
      Microsoft Silverlight
      Microsoft User-Mode Driver Framework Feature Pack 1.0
      Microsoft Visual C++ 2005 Redistributable
      Microsoft Windows XP Video Decoder Checkup Utility
      Modem Diagnostic Tool
      Monopoly (remove only)
      Mozilla Firefox (3.6.15)
      MS Access 97 SP2
      MSN
      MSXML 4.0 SP2 (KB927978)
      MSXML 4.0 SP2 (KB936181)
      MSXML 4.0 SP2 (KB954430)
      MSXML 4.0 SP2 (KB973688)
      MUSTEK 1200 UB v2.1
      NetWaiting
      NVIDIA Drivers
      Octoshape add-in for Adobe Flash Player
      Otto
      QuickTime
      RealPlayer Basic
      SCRABBLE
      SearchAssist
      Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
      Security Update for Windows Media Player (KB2378111)
      Security Update for Windows Media Player (KB911564)
      Security Update for Windows Media Player (KB952069)
      Security Update for Windows Media Player (KB954155)
      Security Update for Windows Media Player (KB968816)
      Security Update for Windows Media Player (KB973540)
      Security Update for Windows Media Player (KB975558)
      Security Update for Windows Media Player (KB978695)
      Security Update for Windows Media Player 10 (KB917734)
      Security Update for Windows Media Player 10 (KB936782)
      Security Update for Windows Media Player 11 (KB936782)
      Security Update for Windows Media Player 11 (KB954154)
      Security Update for Windows Media Player 6.4 (KB925398)
      Security Update for Windows XP (KB2079403)
      Security Update for Windows XP (KB2115168)
      Security Update for Windows XP (KB2121546)
      Security Update for Windows XP (KB2229593)
      Security Update for Windows XP (KB2259922)
      Security Update for Windows XP (KB2286198)
      Security Update for Windows XP (KB2296011)
      Security Update for Windows XP (KB2296199)
      Security Update for Windows XP (KB2347290)
      Security Update for Windows XP (KB2360937)
      Security Update for Windows XP (KB2387149)
      Security Update for Windows XP (KB2393802)
      Security Update for Windows XP (KB2416400)
      Security Update for Windows XP (KB2419632)
      Security Update for Windows XP (KB2423089)
      Security Update for Windows XP (KB2436673)
      Security Update for Windows XP (KB2440591)
      Security Update for Windows XP (KB2443105)
      Security Update for Windows XP (KB2476687)
      Security Update for Windows XP (KB2478960)
      Security Update for Windows XP (KB2478971)
      Security Update for Windows XP (KB2479628)
      Security Update for Windows XP (KB2482017)
      Security Update for Windows XP (KB2483185)
      Security Update for Windows XP (KB2485376)
      Security Update for Windows XP (KB923561)
      Security Update for Windows XP (KB923689)
      Security Update for Windows XP (KB938464)
      Security Update for Windows XP (KB941569)
      Security Update for Windows XP (KB946648)
      Security Update for Windows XP (KB950759)
      Security Update for Windows XP (KB950760)
      Security Update for Windows XP (KB950762)
      Security Update for Windows XP (KB950974)
      Security Update for Windows XP (KB951066)
      Security Update for Windows XP (KB951376-v2)
      Security Update for Windows XP (KB951698)
      Security Update for Windows XP (KB951748)
      Security Update for Windows XP (KB952004)
      Security Update for Windows XP (KB952954)
      Security Update for Windows XP (KB953838)
      Security Update for Windows XP (KB953839)
      Security Update for Windows XP (KB954211)
      Security Update for Windows XP (KB954459)
      Security Update for Windows XP (KB954600)
      Security Update for Windows XP (KB955069)
      Security Update for Windows XP (KB956390)
      Security Update for Windows XP (KB956391)
      Security Update for Windows XP (KB956572)
      Security Update for Windows XP (KB956744)
      Security Update for Windows XP (KB956802)
      Security Update for Windows XP (KB956803)
      Security Update for Windows XP (KB956841)
      Security Update for Windows XP (KB956844)
      Security Update for Windows XP (KB957095)
      Security Update for Windows XP (KB957097)
      Security Update for Windows XP (KB958215)
      Security Update for Windows XP (KB958644)
      Security Update for Windows XP (KB958687)
      Security Update for Windows XP (KB958690)
      Security Update for Windows XP (KB958869)
      Security Update for Windows XP (KB959426)
      Security Update for Windows XP (KB960225)
      Security Update for Windows XP (KB960714)
      Security Update for Windows XP (KB960715)
      Security Update for Windows XP (KB960803)
      Security Update for Windows XP (KB960859)
      Security Update for Windows XP (KB961371)
      Security Update for Windows XP (KB961373)
      Security Update for Windows XP (KB961501)
      Security Update for Windows XP (KB963027)
      Security Update for Windows XP (KB968537)
      Security Update for Windows XP (KB969059)
      Security Update for Windows XP (KB969897)
      Security Update for Windows XP (KB969898)
      Security Update for Windows XP (KB969947)
      Security Update for Windows XP (KB970238)
      Security Update for Windows XP (KB970430)
      Security Update for Windows XP (KB971468)
      Security Update for Windows XP (KB971486)
      Security Update for Windows XP (KB971557)
      Security Update for Windows XP (KB971633)
      Security Update for Windows XP (KB971657)
      Security Update for Windows XP (KB971961)
      Security Update for Windows XP (KB972260)
      Security Update for Windows XP (KB972270)
      Security Update for Windows XP (KB973346)
      Security Update for Windows XP (KB973354)
      Security Update for Windows XP (KB973507)
      Security Update for Windows XP (KB973525)
      Security Update for Windows XP (KB973869)
      Security Update for Windows XP (KB973904)
      Security Update for Windows XP (KB974112)
      Security Update for Windows XP (KB974318)
      Security Update for Windows XP (KB974392)
      Security Update for Windows XP (KB974571)
      Security Update for Windows XP (KB975025)
      Security Update for Windows XP (KB975467)
      Security Update for Windows XP (KB975560)
      Security Update for Windows XP (KB975561)
      Security Update for Windows XP (KB975562)
      Security Update for Windows XP (KB975713)
      Security Update for Windows XP (KB977165)
      Security Update for Windows XP (KB977816)
      Security Update for Windows XP (KB977914)
      Security Update for Windows XP (KB978037)
      Security Update for Windows XP (KB978251)
      Security Update for Windows XP (KB978262)
      Security Update for Windows XP (KB978338)
      Security Update for Windows XP (KB978542)
      Security Update for Windows XP (KB978601)
      Security Update for Windows XP (KB978706)
      Security Update for Windows XP (KB979309)
      Security Update for Windows XP (KB979482)
      Security Update for Windows XP (KB979687)
      Security Update for Windows XP (KB980195)
      Security Update for Windows XP (KB980232)
      Security Update for Windows XP (KB980436)
      Security Update for Windows XP (KB981322)
      Security Update for Windows XP (KB981349)
      Security Update for Windows XP (KB981852)
      Security Update for Windows XP (KB981997)
      Security Update for Windows XP (KB982132)
      Security Update for Windows XP (KB982214)
      Security Update for Windows XP (KB982665)
      SigmaTel Audio
      Sonic Activation Module
      Sonic Encoders
      Sonic Update Manager
      Sophos confic-a Cleanup Tool
      Sound Blaster ADVANCED MB Drivers
      Sound Blaster Audigy ADVANCED MB
      SUPERAntiSpyware
      SureThing Express Labeler
      TextPad 5
      Ulead Photo Express 2.0 SE
      Ultimate Mahjongg
      Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
      Update for Windows Media Player 10 (KB910393)
      Update for Windows Media Player 10 (KB913800)
      Update for Windows Media Player 10 (KB926251)
      Update for Windows XP (KB2141007)
      Update for Windows XP (KB2345886)
      Update for Windows XP (KB2467659)
      Update for Windows XP (KB943729)
      Update for Windows XP (KB951072-v2)
      Update for Windows XP (KB951978)
      Update for Windows XP (KB955759)
      Update for Windows XP (KB955839)
      Update for Windows XP (KB967715)
      Update for Windows XP (KB968389)
      Update for Windows XP (KB971737)
      Update for Windows XP (KB973687)
      Update for Windows XP (KB973815)
      Update for Windows XP (KB978207)
      Update for Windows XP (KB980182)
      Update Installer for WildTangent Games App
      Update Rollup 2 for Windows XP Media Center Edition 2005
      URL Assistant
      USB Storage Adapter FX (SM1)
      V4100 Digital Camera Driver
      VideoLAN VLC media player 0.8.6a
      Viewpoint Manager (Remove Only)
      Viewpoint Media Player
      VIPRE Antivirus Premium
      WebEx Support Manager for Internet Explorer
      WebFldrs XP
      Wheel of Fortune Deluxe (remove only)
      WildTangent Games
      WildTangent Games App
      WildTangent Web Driver
      Winamp
      WinAVI Video Converter
      Windows Genuine Advantage Validation Tool (KB892130)
      Windows Installer 3.1 (KB893803)
      Windows Media Format 11 runtime
      Windows Media Player 10
      Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
      Windows Media Player 11
      Windows Media Player Firefox Plugin
      Windows Rights Management Client Backwards Compatibility SP2
      Windows Rights Management Client with Service Pack 2
      Windows XP Media Center Edition 2005 KB908246
      Windows XP Media Center Edition 2005 KB925766
      Windows XP Media Center Edition 2005 KB973768
      Windows XP Service Pack 3
      Yahoo! Install Manager
      .
      ==== Event Viewer Messages From Past Week ========
      .
      3/5/2011 4:13:58 PM, error: Service Control Manager [7034]  - The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).
      3/4/2011 7:00:00 AM, error: Schedule [7901]  - The At8.job command failed to start due to the following error:  %%2147942402
      3/4/2011 7:00:00 AM, error: Schedule [7901]  - The At32.job command failed to start due to the following error:  %%2147942402
      3/4/2011 6:00:00 AM, error: Schedule [7901]  - The At7.job command failed to start due to the following error:  %%2147942402
      3/4/2011 6:00:00 AM, error: Schedule [7901]  - The At31.job command failed to start due to the following error:  %%2147942402
      3/4/2011 5:15:12 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
      3/4/2011 5:00:00 AM, error: Schedule [7901]  - The At6.job command failed to start due to the following error:  %%2147942402
      3/4/2011 5:00:00 AM, error: Schedule [7901]  - The At30.job command failed to start due to the following error:  %%2147942402
      3/4/2011 4:00:00 AM, error: Schedule [7901]  - The At5.job command failed to start due to the following error:  %%2147942402
      3/4/2011 4:00:00 AM, error: Schedule [7901]  - The At29.job command failed to start due to the following error:  %%2147942402
      3/4/2011 3:00:00 AM, error: Schedule [7901]  - The At4.job command failed to start due to the following error:  %%2147942402
      3/4/2011 3:00:00 AM, error: Schedule [7901]  - The At28.job command failed to start due to the following error:  %%2147942402
      3/4/2011 2:00:00 AM, error: Schedule [7901]  - The At3.job command failed to start due to the following error:  %%2147942402
      3/4/2011 2:00:00 AM, error: Schedule [7901]  - The At27.job command failed to start due to the following error:  %%2147942402
      3/4/2011 12:12:00 AM, error: Schedule [7901]  - The At25.job command failed to start due to the following error:  %%2147942402
      3/4/2011 12:06:00 AM, error: Schedule [7901]  - The At1.job command failed to start due to the following error:  %%2147942402
      3/4/2011 1:00:00 AM, error: Schedule [7901]  - The At26.job command failed to start due to the following error:  %%2147942402
      3/4/2011 1:00:00 AM, error: Schedule [7901]  - The At2.job command failed to start due to the following error:  %%2147942402
      3/3/2011 9:10:15 PM, error: MRxSmb [8003]  - The master browser has received a server announcement from the computer TIA-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{26858158-EFCC-48F3-B0. The master browser is stopping or an election is being forced.
      3/3/2011 12:12:00 PM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD AmdK8 Fips IPSec MRxSmb NetBIOS NetBT nvatabus nvraid RasAcd Rdbss sbaphd SbFw SbTis Tcpip
      3/3/2011 12:12:00 PM, error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:  A device attached to the system is not functioning.
      3/3/2011 12:12:00 PM, error: Service Control Manager [7001]  - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:  A device attached to the system is not functioning.
      3/3/2011 12:12:00 PM, error: Service Control Manager [7001]  - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
      3/3/2011 12:12:00 PM, error: Service Control Manager [7001]  - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:  A device attached to the system is not functioning.
      3/3/2011 12:11:21 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
      3/3/2011 12:11:19 PM, error: DCOM [10005]  - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
      3/2/2011 9:14:57 AM, error: Service Control Manager [7031]  - The Print Spooler service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
      3/2/2011 9:14:57 AM, error: Service Control Manager [7011]  - Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.
      3/1/2011 9:00:00 PM, error: Schedule [7901]  - The At46.job command failed to start due to the following error:  %%2147942402
      3/1/2011 9:00:00 PM, error: Schedule [7901]  - The At22.job command failed to start due to the following error:  %%2147942402
      3/1/2011 9:00:00 AM, error: Schedule [7901]  - The At34.job command failed to start due to the following error:  %%2147942402
      3/1/2011 9:00:00 AM, error: Schedule [7901]  - The At10.job command failed to start due to the following error:  %%2147942402
      3/1/2011 8:28:43 AM, error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  nvatabus nvraid
      3/1/2011 8:00:00 PM, error: Schedule [7901]  - The At45.job command failed to start due to the following error:  %%2147942402
      3/1/2011 8:00:00 PM, error: Schedule [7901]  - The At21.job command failed to start due to the following error:  %%2147942402
      3/1/2011 7:00:00 PM, error: Schedule [7901]  - The At44.job command failed to start due to the following error:  %%2147942402
      3/1/2011 7:00:00 PM, error: Schedule [7901]  - The At20.job command failed to start due to the following error:  %%2147942402
      3/1/2011 6:00:00 PM, error: Schedule [7901]  - The At43.job command failed to start due to the following error:  %%2147942402
      3/1/2011 6:00:00 PM, error: Schedule [7901]  - The At19.job command failed to start due to the following error:  %%2147942402
      3/1/2011 5:00:00 PM, error: Schedule [7901]  - The At42.job command failed to start due to the following error:  %%2147942402
      3/1/2011 5:00:00 PM, error: Schedule [7901]  - The At18.job command failed to start due to the following error:  %%2147942402
      3/1/2011 4:00:00 PM, error: Schedule [7901]  - The At41.job command failed to start due to the following error:  %%2147942402
      3/1/2011 4:00:00 PM, error: Schedule [7901]  - The At17.job command failed to start due to the following error:  %%2147942402
      3/1/2011 3:00:00 PM, error: Schedule [7901]  - The At40.job command failed to start due to the following error:  %%2147942402
      3/1/2011 3:00:00 PM, error: Schedule [7901]  - The At16.job command failed to start due to the following error:  %%2147942402
      3/1/2011 2:00:00 PM, error: Schedule [7901]  - The At39.job command failed to start due to the following error:  %%2147942402
      3/1/2011 2:00:00 PM, error: Schedule [7901]  - The At15.job command failed to start due to the following error:  %%2147942402
      3/1/2011 12:00:00 PM, error: Schedule [7901]  - The At37.job command failed to start due to the following error:  %%2147942402
      3/1/2011 12:00:00 PM, error: Schedule [7901]  - The At13.job command failed to start due to the following error:  %%2147942402
      3/1/2011 11:00:00 AM, error: Schedule [7901]  - The At36.job command failed to start due to the following error:  %%2147942402
      3/1/2011 11:00:00 AM, error: Schedule [7901]  - The At12.job command failed to start due to the following error:  %%2147942402
      3/1/2011 10:00:00 AM, error: Schedule [7901]  - The At35.job command failed to start due to the following error:  %%2147942402
      3/1/2011 10:00:00 AM, error: Schedule [7901]  - The At11.job command failed to start due to the following error:  %%2147942402
      3/1/2011 1:00:00 PM, error: Schedule [7901]  - The At38.job command failed to start due to the following error:  %%2147942402
      3/1/2011 1:00:00 PM, error: Schedule [7901]  - The At14.job command failed to start due to the following error:  %%2147942402
      2/28/2011 11:00:00 PM, error: Schedule [7901]  - The At48.job command failed to start due to the following error:  %%2147942402
      2/28/2011 11:00:00 PM, error: Schedule [7901]  - The At24.job command failed to start due to the following error:  %%2147942402
      2/28/2011 10:00:00 PM, error: Schedule [7901]  - The At47.job command failed to start due to the following error:  %%2147942402
      2/28/2011 10:00:00 PM, error: Schedule [7901]  - The At23.job command failed to start due to the following error:  %%2147942402
      .
      ==== End Of File ===========================


      here is the log from the SecurityCheck

       Results of screen317's Security Check version 0.99.9 
       Windows XP Service Pack 3 
       Internet Explorer 6 Out of date!
      ``````````````````````````````
      Antivirus/Firewall Check:

       Windows Firewall Disabled! 
       VIPRE Antivirus Premium   
       Antivirus up to date! 
      ```````````````````````````````
      Anti-malware/Other Utilities Check:

       Malwarebytes' Anti-Malware   
       HijackThis 2.0.2   
       CCleaner     
       Java(TM) 6 Update 24 
       Adobe Flash Player    10.1.85.3 
      Adobe Reader 8.1.0
      Adobe Reader 9.1
      Out of date Adobe Reader installed!
      ````````````````````````````````
      Process Check: 
      objlist.exe by Laurent

      ``````````End of Log````````````



      SuperDave

      • Malware Removal Specialist


      • Genius
      • Thanked: 1020
      • Certifications: List
      • Experience: Expert
      • OS: Windows 10
      Re: Something blocking me from AV websites, have done required steps
      « Reply #3 on: March 06, 2011, 12:51:09 PM »
      Wow! That was quick.

      You have Viewpoint installed.

      Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

      More information:

      * ViewMgr.exe - Useless
      * Viewpoint to Plunge Into Adware

      It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs - (Vista & Win7 is Programs and Features) and remove the following programs if present.

      * Viewpoint
      * Viewpoint Manager
      * Viewpoint Media Player
      * Viewpoint Toolbar
      * Viewpoint Experience Technology

      ****************************************

      Please read here for more information about WildTangent. Your choice if you want to remove it or not.

      If you choose to follow my advice, please follow these instructions.

      Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

      WildTangent Web Driveror anything related to WildTangent.
      *********************************************************
      The log shows that you only have 8 Gb of free space on your C drive. Ideally, for Windows to operate correctly you need 15% of more or 21 Gb of free space. You will have to find some way of freeing up some space otherwise, your computer will start crashing and doing other wierd things. You can do this by removing programs that you no longer use, transferring pictures, videos, music and personal files to DVD's or an external harddrive.Please try to do this before running anymore scans.

      Please download the newest version of Adobe Acrobat Reader from Adobe.com

      Before installing: it is important to remove older versions of Acrobat Reader since it does not do so automatically and old versions still leave you vulnerable.
      Go to the Control Panel and enter Add or Remove Programs.
      Search in the list for all previous installed versions of Adobe Acrobat Reader. Uninstall/Remove each of them.

      Once old versions are gone, please install the newest version.
      ****************************************************
      Please download ComboFix from BleepingComputer.com

      Alternate link: GeeksToGo.com

      and save it to your Desktop.
      If you are using Firefox, make sure that your download settings are as follows:

      * Tools->Options->Main tab
      * Set to "Always ask me where to Save the files".

      Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
      Double click ComboFix.exe & follow the prompts.
      As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
      Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

      Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

      Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


      Click on Yes, to continue scanning for malware.
      When finished, it shall produce a log for you.  Please include the contents of C:\ComboFix.txt in your next reply.

      If you have problems with ComboFix usage, see How to use ComboFix
      Windows 8 and Windows 10 dual boot with two SSD's

      misstia

        Topic Starter


        Rookie

        • Experience: Beginner
        • OS: Unknown
        Re: Something blocking me from AV websites, have done required steps
        « Reply #4 on: March 06, 2011, 01:43:40 PM »
        There was only 2 viewpoints in add/remove programs, which I deleted.

        I deleted the all Wild Tangent Items in add/remove programs.  I am going to follow your advice to the letter as I want my problem resolved.

        I deleted the old Adobe Readers and installed the new one, which also installed some McAfee Security Scan.

        I deleted files on my computer that I have backed up to an external drive and I have 21.4GB free now on my hard drive.  If I need more space needed I can delete more.

        I turned off Vipre and d/l-ed and ran combofix, it restarted my computer and reran and here is the log it gave me.

        ComboFix 11-03-05.02 - Tia 03/06/2011  15:30:36.1.2 - x86
        Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.958.619 [GMT -5:00]
        Running from: c:\documents and settings\Tia\My Documents\ads\your advertising WHAT\ComboFix.exe
        AV: Sunbelt VIPRE *Disabled/Updated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
        FW: Sunbelt VIPRE *Disabled* {FF1CD5B7-1553-4625-A258-1775385CED33}
        .
        .
        (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        c:\windows\system32\Data
        .
        .
        \\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
        .
        (((((((((((((((((((((((((   Files Created from 2011-02-06 to 2011-03-06  )))))))))))))))))))))))))))))))
        .
        .
        2011-03-06 20:30 . 2011-03-06 20:30   --------   d-----w-   c:\windows\LastGood
        2011-03-06 20:05 . 2011-03-06 20:05   --------   d-----w-   c:\documents and settings\All Users\Application Data\McAfee
        2011-03-06 20:05 . 2011-03-06 20:05   --------   d-----w-   c:\documents and settings\All Users\Application Data\McAfee Security Scan
        2011-03-06 20:05 . 2011-03-06 20:05   --------   d-----w-   c:\program files\McAfee Security Scan
        2011-03-05 21:14 . 2011-03-05 21:14   73728   ----a-w-   c:\windows\system32\javacpl.cpl
        2011-03-05 21:14 . 2011-03-05 21:14   472808   ----a-w-   c:\windows\system32\deployJava1.dll
        2011-03-05 21:14 . 2011-03-05 21:14   472808   ----a-w-   c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
        2011-03-05 18:38 . 2011-03-05 18:38   --------   d-----w-   c:\documents and settings\Tia\Application Data\SUPERAntiSpyware.com
        2011-03-05 18:38 . 2011-03-05 18:38   --------   d-----w-   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
        2011-03-05 18:38 . 2011-03-05 18:38   --------   d-----w-   c:\program files\SUPERAntiSpyware
        2011-03-04 22:47 . 2011-03-04 22:47   65536   ----a-r-   c:\documents and settings\Tia\Application Data\Microsoft\Installer\{2c557f98-ef74-4a1e-a856-9df2f633b41f}\gui.exe1_810EDD9E2F0A4E2BACF86673C38D9F48.exe
        2011-03-04 22:47 . 2011-03-04 22:47   65536   ----a-r-   c:\documents and settings\Tia\Application Data\Microsoft\Installer\{2c557f98-ef74-4a1e-a856-9df2f633b41f}\gui.exe_810EDD9E2F0A4E2BACF86673C38D9F48.exe
        2011-03-04 22:47 . 2011-03-04 22:47   65536   ----a-r-   c:\documents and settings\Tia\Application Data\Microsoft\Installer\{2c557f98-ef74-4a1e-a856-9df2f633b41f}\ARPPRODUCTICON.exe
        2011-03-04 22:47 . 2011-03-04 22:47   --------   d-----w-   c:\program files\Sophos
        2011-03-03 17:11 . 2011-03-03 17:11   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
        2011-03-03 16:55 . 2011-03-03 22:03   --------   d-----w-   C:\VIPRERESCUE
        2011-03-02 21:13 . 2011-03-02 21:13   --------   d-----w-   c:\documents and settings\Tia\Local Settings\Application Data\PCHealth
        2011-03-02 14:14 . 2011-03-02 14:14   --------   d-----w-   C:\spoolerlogs
        2011-03-01 00:11 . 2011-03-01 00:11   110080   ------w-   c:\documents and settings\Tia\Application Data\Ebxixm.exe
        2011-02-15 15:49 . 2011-02-15 15:50   --------   d-----w-   C:\Alice in Chains Discography
        2011-02-15 15:47 . 2011-02-15 16:27   --------   d-----w-   C:\Alice in Chains
        2011-02-10 03:33 . 2011-02-10 03:55   --------   d-----w-   C:\3D Sound - Holophonic Music & Sound Effects
        2011-02-06 16:53 . 2011-02-06 17:24   --------   d-----w-   C:\Ektomorf
        2011-02-06 16:52 . 2011-02-14 22:16   --------   d-----w-   C:\Ektomorf - Redemption (2010) [mp3@vbr] [Groove-Thrash Metal]
        .
        .
        ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        2011-01-21 14:44 . 2005-08-16 10:18   439296   ------w-   c:\windows\system32\shimgvw.dll
        2011-01-07 14:09 . 2005-08-16 10:18   290048   ----a-w-   c:\windows\system32\atmfd.dll
        2010-12-31 13:10 . 2005-08-16 10:18   1854976   ------w-   c:\windows\system32\win32k.sys
        2010-12-22 12:34 . 2005-08-16 10:18   301568   ----a-w-   c:\windows\system32\kerberos.dll
        2010-12-20 23:09 . 2008-12-27 18:03   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
        2010-12-20 23:08 . 2008-12-27 18:04   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
        2010-12-20 22:15 . 2005-08-16 10:18   667136   ----a-w-   c:\windows\system32\wininet.dll
        2010-12-20 22:15 . 2005-08-16 10:18   61952   ------w-   c:\windows\system32\tdc.ocx
        2010-12-20 22:15 . 2005-08-16 10:18   81920   ------w-   c:\windows\system32\ieencode.dll
        2010-12-20 17:26 . 2005-08-16 10:18   730112   ------w-   c:\windows\system32\lsasrv.dll
        2010-12-20 15:30 . 2005-08-16 10:18   369664   ------w-   c:\windows\system32\html.iec
        2010-12-09 15:15 . 2005-08-16 10:18   718336   ------w-   c:\windows\system32\ntdll.dll
        2010-12-09 14:30 . 2005-08-16 10:18   33280   ------w-   c:\windows\system32\csrsrv.dll
        2010-12-09 13:42 . 2005-08-16 10:18   2148864   ------w-   c:\windows\system32\ntoskrnl.exe
        2010-12-09 13:07 . 2004-08-04 04:59   2027008   ------w-   c:\windows\system32\ntkrnlpa.exe
        2009-03-01 23:12 . 2009-03-01 23:11   45861104   ----a-w-   c:\program files\boggle-setup.exe
        2009-02-28 22:16 . 2009-02-28 21:10   27375624   ----a-w-   c:\program files\yahoo_bogglenew_tm5-3.exe
        2009-01-16 01:50 . 2009-01-16 01:48   8981504   ----a-w-   c:\program files\winamp5541_full_emusic-7plus_en-us.exe
        2008-12-27 22:02 . 2008-12-26 21:36   7518240   ----a-w-   c:\program files\Firefox Setup 3.0.5.exe
        2008-12-27 21:30 . 2008-12-27 21:30   15452536   ----a-w-   c:\program files\IE7-WindowsXP-x86-enu.exe
        2008-12-27 18:06 . 2008-12-27 18:06   3165824   ----a-w-   c:\program files\ccsetup215.exe
        2008-12-27 18:03 . 2008-12-27 18:03   2539400   ----a-w-   c:\program files\mbam-setup.exe
        2008-12-27 17:14 . 2008-12-27 17:14   1311784   ----a-w-   c:\program files\WindowsXP-KB938464-x86-ENU.exe
        2008-12-27 17:13 . 2008-12-27 17:13   532520   ----a-w-   c:\program files\WindowsXP-KB952954-x86-ENU.exe
        2008-12-27 17:12 . 2008-12-27 17:12   648560   ----a-w-   c:\program files\WindowsXP-KB958644-x86-ENU.exe
        2008-12-27 16:09 . 2008-12-27 16:08   605224   ----a-w-   c:\program files\WindowsXP-KB951376-v2-x86-ENU.exe
        2008-12-27 16:09 . 2008-12-27 16:09   7771584   ----a-w-   c:\program files\windows-kb890830-v2.5.exe
        2008-12-26 22:37 . 2008-12-26 22:34   1851544   ----a-w-   c:\program files\install_flash_player.exe
        2008-12-25 17:09 . 2008-12-25 17:07   73313504   ----a-w-   c:\program files\VIPRE.exe
        2008-03-23 14:35 . 2008-03-23 14:35   390235   ----a-w-   c:\program files\GoogleVideoUploaderInstaller.exe
        2008-03-18 23:42 . 2007-02-21 19:24   1491843   ----a-w-   c:\program files\RADTools.exe
        2008-01-26 02:35 . 2007-02-12 17:56   219952   ----a-w-   c:\program files\utorrent.exe
        2007-09-27 13:45 . 2007-09-27 13:44   2720039   ----a-w-   c:\program files\txpeng503.exe
        2007-09-18 02:44 . 2007-09-18 02:44   20765656   ----a-w-   c:\program files\setupUS.exe
        2007-07-25 19:36 . 2007-07-25 19:36   4526458   ----a-w-   c:\program files\WinAVI_Video_Converter.exe
        2007-02-23 18:03 . 2007-02-23 18:03   8107600   ----a-w-   c:\program files\R127097.EXE
        2007-02-22 19:03 . 2007-01-25 15:28   13872152   ----a-w-   c:\program files\polarbowler-setup.exe
        2007-02-21 19:23 . 2007-01-05 21:46   14705768   ----a-w-   c:\program files\DivXInstaller.exe
        2007-02-21 19:22 . 2007-02-21 19:22   1681752   ----a-w-   c:\program files\DivXWebPlayerInstaller.exe
        2007-01-27 19:10 . 2007-01-27 19:10   407680   ----a-w-   c:\program files\Install_AIM.exe
        2007-01-08 14:45 . 2007-01-08 13:20   4267744   ----a-w-   c:\program files\mw9791enu.exe
        2007-01-08 14:41 . 2007-01-08 14:41   155648   ----a-w-   c:\program files\mwadvanced_enu.exe
        2007-01-08 13:22 . 2007-01-08 13:20   41116951   ----a-w-   c:\program files\setpoint310.exe
        2007-01-07 12:08 . 2007-01-07 12:08   13046467   ----a-w-   c:\program files\WSFTP_ProT128_Install.exe
        2007-01-05 21:27 . 2007-01-05 21:27   9453630   ----a-w-   c:\program files\vlc-0.8.6a-win32.exe
        2007-01-05 20:47 . 2007-01-05 20:46   6653000   ----a-w-   c:\program files\winamp532_full_emusic-7plus.exe
        2007-01-05 20:19 . 2007-01-05 20:19   181752   ----a-w-   c:\program files\yinst_current.exe
        2006-12-12 19:19 . 2006-12-12 19:19   1005104   ----a-w-   c:\program files\aolsetup.exe
        2003-08-27 19:19 . 2007-01-19 21:15   36963   ----a-r-   c:\program files\Common Files\SM1updtr.dll
        2000-09-18 23:09 . 2000-09-18 23:09   2487727   ----a-w-   c:\program files\Iridescence.exe
        .
        .
        (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
        .
        .
        *Note* empty entries & legit default entries are not shown
        REGEDIT4
        .
        [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "SetDefaultMIDI"="MIDIDef.exe" [2004-12-23 24576]
        "Ebxixm"="c:\documents and settings\Tia\Application Data\Ebxixm.exe" [2011-03-01 110080]
        .
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
        "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
        "nwiz"="nwiz.exe" [2006-08-23 1617920]
        "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-08-23 86016]
        "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
        "KBD"="c:\hp\KBD\KBD.EXE" [2001-07-06 61440]
        "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-12-11 286720]
        "SM1BG"="c:\windows\SM1BG.EXE" [2003-08-27 94208]
        "PE2CKFNT SE"="c:\program files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe" [1998-07-03 25088]
        "SigmatelSysTrayApp"="stsystra.exe" [2006-07-27 282624]
        "CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-10-31 57344]
        "MBMon"="CTMBHA.DLL" [2006-03-16 1355468]
        "UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
        "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-23 7630848]
        "Logitech Utility"="Logi_MwX.Exe" [2003-11-07 19968]
        "WinampAgent"="c:\program files\Winamp\winampa.exe" [2009-07-01 37888]
        "SBAMTray"="c:\program files\Sunbelt Software\VIPRE\SBAMTray.exe" [2010-08-20 1348944]
        "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
        "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
        "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
        .
        c:\documents and settings\All Users\Start Menu\Programs\Startup\
        McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\2.0.181\SSScheduler.exe [2010-1-15 255536]
        VPN Client.lnk - c:\windows\Installer\{51FB15F4-AD27-43BC-AD4B-DD0354FB6BBD}\Icon3E5562ED7.ico [2009-2-12 6144]
        .
        [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
        "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
        2009-09-03 22:21   548352   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.DLL
        .
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
        @="Service"
        .
        [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBPIMSvc]
        @="Service"
        .
        [HKEY_LOCAL_MACHINE\software\microsoft\security center]
        "AntiVirusOverride"=dword:00000001
        .
        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
        "EnableFirewall"= 0 (0x0)
        "DisableNotifications"= 1 (0x1)
        .
        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
        "c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
        "c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
        "c:\\WINDOWS\\system32\\sessmgr.exe"=
        "c:\\Program Files\\Messenger\\msmsgs.exe"=
        "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
        "c:\\Program Files\\utorrent.exe"=
        "%windir%\\system32\\sessmgr.exe"=
        .
        [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
        "10421:UDP"= 10421:UDP:*:Disabled:SingleClick Discovery Protocol
        "10426:UDP"= 10426:UDP:*:Disabled:SingleClick ICC
        "21:TCP"= 21:TCP:FTP
        .
        R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 1:25 PM 12872]
        R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 1:41 PM 67656]
        R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [8/27/2010 9:39 AM 21464]
        R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [8/13/2010 3:54 PM 331992]
        R1 SbTis;SbTis;c:\windows\system32\drivers\sbtis.sys [8/26/2010 11:23 AM 212568]
        R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [7/14/2006 2:01 AM 13824]
        R2 msFTPServerForm;ArGoSoft FTP Server;c:\program files\ArGo Software Design\FTP Server\ftpsrvnt.exe [1/6/2007 3:14 PM 1206784]
        R2 SBAMSvc;VIPRE Antivirus Premium;c:\program files\Sunbelt Software\VIPRE\SBAMSvc.exe [8/20/2010 9:16 AM 2763080]
        R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [8/27/2010 9:39 AM 69976]
        R2 SBPIMSvc;SB Recovery Service;c:\program files\Sunbelt Software\VIPRE\SBPIMSvc.exe [8/20/2010 9:15 AM 181584]
        R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [7/14/2006 2:02 AM 13696]
        R3 S6U12BScanner;MUSTEK 1200 UB Still Image Device Service;c:\windows\system32\drivers\usbscan.sys [2/26/2007 10:54 AM 15104]
        R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [8/13/2010 3:54 PM 68696]
        S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\McAfee Security Scan\2.0.181\McCHSvc.exe [1/15/2010 7:49 AM 227232]
        S3 SbHips;sbhips;c:\windows\system32\drivers\sbhips.sys [8/26/2010 11:23 AM 94040]
        S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [5/13/2010 7:56 AM 98392]
        .
        Contents of the 'Scheduled Tasks' folder
        .
        .
        ------- Supplementary Scan -------
        .
        uStart Page = hxxp://my.yahoo.com/
        uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
        mStart Page = hxxp://www.dell.com
        uInternet Connection Wizard,ShellNext = iexplore
        uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
        FF - ProfilePath - c:\documents and settings\Tia\Application Data\Mozilla\Firefox\Profiles\z8504by0.default\
        FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
        FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
        FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
        FF - Ext: Java Quick Starter: [email protected] - c:\program files\Java\jre6\lib\deploy\jqs\ff
        FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
        FF - Ext: XULRunner: {C4D5B765-355A-4F33-8352-0D2BB7B421B3} - c:\documents and settings\Tia\Local Settings\Application Data\{C4D5B765-355A-4F33-8352-0D2BB7B421B3}
        FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
        FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
        .
        - - - - ORPHANS REMOVED - - - -
        .
        HKCU-Run-OM_Monitor - c:\program files\OLYMPUS\OLYMPUS Master\Monitor.exe
        HKLM-Run-Adobe Photo Downloader - c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
        Notify-WgaLogon - (no file)
        AddRemove-WT070215 - c:\program files\WildGames\SpongeBob SquarePants Krabby Quest\Uninstall.exe
        AddRemove-{7B63B2922B174135AFC0E1377DD81EC2} - c:\program files\DivX\DivXCodecUninstall.exe
        AddRemove-Octoshape add-in for Adobe Flash Player - c:\documents and settings\Tia\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\octoshape\octoshape.exe
        .
        .
        .
        **************************************************************************
        .
        disk not found C:\
        .
        please note that you need administrator rights to perform deep scan
        scanning hidden processes ... 
        .
        scanning hidden autostart entries ...
        .
        scanning hidden files ... 
        .
        scan completed successfully
        hidden files:
        .
        **************************************************************************
        .
        --------------------- LOCKED REGISTRY KEYS ---------------------
        .
        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{05AC2CA4-9D93-32D8-AE673619A46BB764}\{B5C3A2C7-0F69-BCDD-BACA5675DFFD204D}\{69E387FB-63DC-7F36-9B03233CFCE1F807}*]
        "1D1OWFM6WKF6TLM3S2BGKKUUDG1"=hex:01,00,01,00,00,00,00,00,71,4a,e0,45,b7,4f,44,
           fb,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
        .
        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{8AC0FFDC-D68A-4D5F-75BF0D842EDCB137}\{3647E330-7B13-5DC9-623E15C2DE512604}\{FDA52484-33A0-4DF1-40A7FB2F70E68E7D}*]
        "1D1OWFM6WKF6TLM3S2BGKKUUDG1"=hex:01,00,01,00,00,00,00,00,71,4a,e0,45,b7,4f,44,
           fb,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
        .
        [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{D96284CB-92E6-3E1E-196BB0273B005327}\{BCF0CDFC-4A0B-26E5-259182A4D665E8F2}\{6E248836-421D-F84C-CF6B8AC08EBF0D43}*]
        "1D1OWFM6WKF6TLM3S2BGKKUUDG1"=hex:01,00,01,00,00,00,00,00,71,4a,e0,45,b7,4f,44,
           fb,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
        .
        --------------------- DLLs Loaded Under Running Processes ---------------------
        .
        - - - - - - - > 'winlogon.exe'(1308)
        c:\program files\SUPERAntiSpyware\SASWINLO.DLL
        .
        Completion time: 2011-03-06  15:41:06
        ComboFix-quarantined-files.txt  2011-03-06 20:41
        .
        Pre-Run: 22,979,936,256 bytes free
        Post-Run: 22,996,680,704 bytes free
        .
        WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
        [boot loader]
        timeout=2
        default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
        [operating systems]
        c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
        UnsupportedDebug="do not select this" /debug
        multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /fastdetect /NoExecute=OptIn
        .
        - - End Of File - - CA57D90CADC1B17AD5644FBA00B9132D





        misstia

          Topic Starter


          Rookie

          • Experience: Beginner
          • OS: Unknown
          Re: Something blocking me from AV websites, have done required steps
          « Reply #5 on: March 06, 2011, 03:48:07 PM »
          I might have messed things up...after i ran the combofix i tried to go to sunbelt's site and I COULD!! YEAH!! i even tried going to nortons and yes! SUCCESS!

          but...

          i just got a notice from Windows that there was an update and i, without thinking, downloaded it, and it required I restart my computer, so I did.  After i restarted my computer, i can no longer go to sunbelt's website.  So I did mess things up and I apologize.  I should have thought twice before downloading and updating the windows security update, but it's just automatic for me to do that and especially with all the issues i've had.

          Should I rerun the combofix? Sorry again, I will NOT restart my computer no matter WHAT, unless combofix restarts it. 

          SuperDave

          • Malware Removal Specialist


          • Genius
          • Thanked: 1020
          • Certifications: List
          • Experience: Expert
          • OS: Windows 10
          Re: Something blocking me from AV websites, have done required steps
          « Reply #6 on: March 07, 2011, 12:08:49 PM »
          Quote
          I deleted the old Adobe Readers and installed the new one, which also installed some McAfee Security Scan.
          You can get rid of the McAfee Security Scan, if you wish. Not needed.

          Quote
          I deleted files on my computer that I have backed up to an external drive and I have 21.4GB free now on my hard drive.  If I need more space needed I can delete more.
          Good work. You'll need to keep an eye on this so that it doesn't drop below 15%

          Why do you have this: c:\program files\Sophos? Sophos is another AV program

          P2P - I see you have P2P software installed on your machine (utorrent). We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.

          Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

          I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.
          ********************************************
          Quote
          So I did mess things up and I apologize.  I should have thought twice before downloading and updating the windows security update, but it's just automatic for me to do that and especially with all the issues i've had.
          Apologies are not necessary. What browser are you using? Can you access any other sites?

          Please download TDSSKiller from here and save it to your Desktop.
          • Doubleclick TDSSKiller.exe to run the tool
          • Click the Start Scan button (If prompted with a "hidden service warning" do go ahead and delete it.)

          • After the scan has finished, click the Close button
          • Click the Report button and copy/paste the contents of it into your next reply
          • Note:It will also create a log in the C:\ directory.
          Windows 8 and Windows 10 dual boot with two SSD's

          misstia

            Topic Starter


            Rookie

            • Experience: Beginner
            • OS: Unknown
            Re: Something blocking me from AV websites, have done required steps
            « Reply #7 on: March 07, 2011, 01:38:09 PM »
            I went into add/remove programs and did remove the McAfee.  I also removed the Sophos, I just added that to run a scan for a friend who was trying to help me before I came here and forgot to delete it: different programs give different scans.  I could not find utorrent in add/remove programs, so I deleted it from the program files folder---I am unsure if that will fully delete the program or not; but believe me, I want to avoid situations like this in the future! If there is another way or something else I have to do to fully remove utorrent from my computer, please let me know and I will take those steps.

            I am using the latest version of Firefox.  I had to save the TDSSKiller onto a SD card on my laptop and then put it on my desktop as I could not access that website on my desktop via Firefox or IE, no matter the browser I cannot access any AV sites (Though I could for a short bit after I ran combofix yesterday before the Windows update restarted my computer!)

            Here is the log file for the TDSSKiller:

            2011/03/07 15:30:02.0875 3032   TDSS rootkit removing tool 2.4.20.0 Mar  2 2011 10:44:30
            2011/03/07 15:30:02.0921 3032   ================================================================================
            2011/03/07 15:30:02.0921 3032   SystemInfo:
            2011/03/07 15:30:02.0921 3032   
            2011/03/07 15:30:02.0921 3032   OS Version: 5.1.2600 ServicePack: 3.0
            2011/03/07 15:30:02.0921 3032   Product type: Workstation
            2011/03/07 15:30:02.0921 3032   ComputerName: NEWTOY
            2011/03/07 15:30:02.0921 3032   UserName: Tia
            2011/03/07 15:30:02.0921 3032   Windows directory: C:\WINDOWS
            2011/03/07 15:30:02.0921 3032   System windows directory: C:\WINDOWS
            2011/03/07 15:30:02.0921 3032   Processor architecture: Intel x86
            2011/03/07 15:30:02.0921 3032   Number of processors: 2
            2011/03/07 15:30:02.0921 3032   Page size: 0x1000
            2011/03/07 15:30:02.0921 3032   Boot type: Normal boot
            2011/03/07 15:30:02.0921 3032   ================================================================================
            2011/03/07 15:30:03.0234 3032   Initialize success
            2011/03/07 15:30:06.0546 0428   ================================================================================
            2011/03/07 15:30:06.0546 0428   Scan started
            2011/03/07 15:30:06.0546 0428   Mode: Manual;
            2011/03/07 15:30:06.0546 0428   ================================================================================
            2011/03/07 15:30:10.0437 0428   ================================================================================
            2011/03/07 15:30:10.0437 0428   Scan finished
            2011/03/07 15:30:10.0437 0428   ================================================================================

            SuperDave

            • Malware Removal Specialist


            • Genius
            • Thanked: 1020
            • Certifications: List
            • Experience: Expert
            • OS: Windows 10
            Re: Something blocking me from AV websites, have done required steps
            « Reply #8 on: March 07, 2011, 07:13:17 PM »
            Please try running another ComboFix scan and then see if you access those sites.
            Windows 8 and Windows 10 dual boot with two SSD's

            misstia

              Topic Starter


              Rookie

              • Experience: Beginner
              • OS: Unknown
              Re: Something blocking me from AV websites, have done required steps
              « Reply #9 on: March 07, 2011, 09:14:18 PM »
              YES! SUCCESS!! I can now access those sites!!! Here is the Combofix log if you needed it.  I am NOT going to restart my computer or turn it off, as I know last time that then put things back to how they were---to where I couldn't access those sites and I don't want that to happen again!! I am turning in soon, and will just disconnect my computer from the internet overnight but will keep it on, as it seems i have to do something else before restarting for the changes to take effect.

              I have a vipre update to d/l but i am unsure if it requires a computer reboot or not and i don't want to risk that.  the update popped up this evening when i was unable to access their site, now that i can, i still want to wait in case it requires a reboot.

              ComboFix 11-03-07.04 - Tia 03/07/2011  22:51:19.4.2 - x86
              Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.958.620 [GMT -5:00]
              Running from: c:\documents and settings\Tia\My Documents\ads\your advertising WHAT\ComboFix.exe
              AV: Sunbelt VIPRE *Disabled/Outdated* {964FCE60-0B18-4D30-ADD6-EB178909041C}
              FW: Sunbelt VIPRE *Disabled* {FF1CD5B7-1553-4625-A258-1775385CED33}
              .
              .
              (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
              .
              .
              .
              \\.\PhysicalDrive0 - Bootkit TDL4 was found and disinfected
              .
              (((((((((((((((((((((((((   Files Created from 2011-02-08 to 2011-03-08  )))))))))))))))))))))))))))))))
              .
              .
              2011-03-06 20:05 . 2011-03-06 20:05   --------   d-----w-   c:\documents and settings\All Users\Application Data\McAfee
              2011-03-05 21:14 . 2011-03-05 21:14   73728   ----a-w-   c:\windows\system32\javacpl.cpl
              2011-03-05 21:14 . 2011-03-05 21:14   472808   ----a-w-   c:\windows\system32\deployJava1.dll
              2011-03-05 21:14 . 2011-03-05 21:14   472808   ----a-w-   c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
              2011-03-05 18:38 . 2011-03-05 18:38   --------   d-----w-   c:\documents and settings\Tia\Application Data\SUPERAntiSpyware.com
              2011-03-05 18:38 . 2011-03-05 18:38   --------   d-----w-   c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
              2011-03-05 18:38 . 2011-03-05 18:38   --------   d-----w-   c:\program files\SUPERAntiSpyware
              2011-03-03 17:11 . 2011-03-03 17:11   --------   d-----w-   c:\documents and settings\Administrator\Local Settings\Application Data\Mozilla
              2011-03-03 16:55 . 2011-03-03 22:03   --------   d-----w-   C:\VIPRERESCUE
              2011-03-02 21:13 . 2011-03-02 21:13   --------   d-----w-   c:\documents and settings\Tia\Local Settings\Application Data\PCHealth
              2011-03-02 14:14 . 2011-03-02 14:14   --------   d-----w-   C:\spoolerlogs
              2011-03-01 00:11 . 2011-03-01 00:11   110080   ------w-   c:\documents and settings\Tia\Application Data\Ebxixm.exe
              2011-02-15 15:49 . 2011-02-15 15:50   --------   d-----w-   C:\Alice in Chains Discography
              2011-02-15 15:47 . 2011-02-15 16:27   --------   d-----w-   C:\Alice in Chains
              2011-02-10 03:33 . 2011-02-10 03:55   --------   d-----w-   C:\3D Sound - Holophonic Music & Sound Effects
              2011-02-06 16:53 . 2011-02-06 17:24   --------   d-----w-   C:\Ektomorf
              2011-02-06 16:52 . 2011-02-14 22:16   --------   d-----w-   C:\Ektomorf - Redemption (2010) [mp3@vbr] [Groove-Thrash Metal]
              .
              .
              ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
              .
              2011-01-21 14:44 . 2005-08-16 10:18   439296   ------w-   c:\windows\system32\shimgvw.dll
              2011-01-07 14:09 . 2005-08-16 10:18   290048   ----a-w-   c:\windows\system32\atmfd.dll
              2010-12-31 13:10 . 2005-08-16 10:18   1854976   ------w-   c:\windows\system32\win32k.sys
              2010-12-22 12:34 . 2005-08-16 10:18   301568   ----a-w-   c:\windows\system32\kerberos.dll
              2010-12-20 23:09 . 2008-12-27 18:03   38224   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
              2010-12-20 23:08 . 2008-12-27 18:04   20952   ----a-w-   c:\windows\system32\drivers\mbam.sys
              2010-12-20 22:15 . 2005-08-16 10:18   667136   ----a-w-   c:\windows\system32\wininet.dll
              2010-12-20 22:15 . 2005-08-16 10:18   61952   ------w-   c:\windows\system32\tdc.ocx
              2010-12-20 22:15 . 2005-08-16 10:18   81920   ------w-   c:\windows\system32\ieencode.dll
              2010-12-20 17:26 . 2005-08-16 10:18   730112   ------w-   c:\windows\system32\lsasrv.dll
              2010-12-20 15:30 . 2005-08-16 10:18   369664   ------w-   c:\windows\system32\html.iec
              2010-12-09 15:15 . 2005-08-16 10:18   718336   ------w-   c:\windows\system32\ntdll.dll
              2010-12-09 14:30 . 2005-08-16 10:18   33280   ------w-   c:\windows\system32\csrsrv.dll
              2010-12-09 13:42 . 2005-08-16 10:18   2148864   ------w-   c:\windows\system32\ntoskrnl.exe
              2010-12-09 13:07 . 2004-08-04 04:59   2027008   ------w-   c:\windows\system32\ntkrnlpa.exe
              2009-03-01 23:12 . 2009-03-01 23:11   45861104   ----a-w-   c:\program files\boggle-setup.exe
              2009-02-28 22:16 . 2009-02-28 21:10   27375624   ----a-w-   c:\program files\yahoo_bogglenew_tm5-3.exe
              2009-01-16 01:50 . 2009-01-16 01:48   8981504   ----a-w-   c:\program files\winamp5541_full_emusic-7plus_en-us.exe
              2008-12-27 22:02 . 2008-12-26 21:36   7518240   ----a-w-   c:\program files\Firefox Setup 3.0.5.exe
              2008-12-27 21:30 . 2008-12-27 21:30   15452536   ----a-w-   c:\program files\IE7-WindowsXP-x86-enu.exe
              2008-12-27 18:06 . 2008-12-27 18:06   3165824   ----a-w-   c:\program files\ccsetup215.exe
              2008-12-27 18:03 . 2008-12-27 18:03   2539400   ----a-w-   c:\program files\mbam-setup.exe
              2008-12-27 17:14 . 2008-12-27 17:14   1311784   ----a-w-   c:\program files\WindowsXP-KB938464-x86-ENU.exe
              2008-12-27 17:13 . 2008-12-27 17:13   532520   ----a-w-   c:\program files\WindowsXP-KB952954-x86-ENU.exe
              2008-12-27 17:12 . 2008-12-27 17:12   648560   ----a-w-   c:\program files\WindowsXP-KB958644-x86-ENU.exe
              2008-12-27 16:09 . 2008-12-27 16:08   605224   ----a-w-   c:\program files\WindowsXP-KB951376-v2-x86-ENU.exe
              2008-12-27 16:09 . 2008-12-27 16:09   7771584   ----a-w-   c:\program files\windows-kb890830-v2.5.exe
              2008-12-26 22:37 . 2008-12-26 22:34   1851544   ----a-w-   c:\program files\install_flash_player.exe
              2008-12-25 17:09 . 2008-12-25 17:07   73313504   ----a-w-   c:\program files\VIPRE.exe
              2008-03-23 14:35 . 2008-03-23 14:35   390235   ----a-w-   c:\program files\GoogleVideoUploaderInstaller.exe
              2008-03-18 23:42 . 2007-02-21 19:24   1491843   ----a-w-   c:\program files\RADTools.exe
              2007-09-27 13:45 . 2007-09-27 13:44   2720039   ----a-w-   c:\program files\txpeng503.exe
              2007-09-18 02:44 . 2007-09-18 02:44   20765656   ----a-w-   c:\program files\setupUS.exe
              2007-07-25 19:36 . 2007-07-25 19:36   4526458   ----a-w-   c:\program files\WinAVI_Video_Converter.exe
              2007-02-23 18:03 . 2007-02-23 18:03   8107600   ----a-w-   c:\program files\R127097.EXE
              2007-02-22 19:03 . 2007-01-25 15:28   13872152   ----a-w-   c:\program files\polarbowler-setup.exe
              2007-02-21 19:23 . 2007-01-05 21:46   14705768   ----a-w-   c:\program files\DivXInstaller.exe
              2007-02-21 19:22 . 2007-02-21 19:22   1681752   ----a-w-   c:\program files\DivXWebPlayerInstaller.exe
              2007-01-27 19:10 . 2007-01-27 19:10   407680   ----a-w-   c:\program files\Install_AIM.exe
              2007-01-08 14:45 . 2007-01-08 13:20   4267744   ----a-w-   c:\program files\mw9791enu.exe
              2007-01-08 14:41 . 2007-01-08 14:41   155648   ----a-w-   c:\program files\mwadvanced_enu.exe
              2007-01-08 13:22 . 2007-01-08 13:20   41116951   ----a-w-   c:\program files\setpoint310.exe
              2007-01-07 12:08 . 2007-01-07 12:08   13046467   ----a-w-   c:\program files\WSFTP_ProT128_Install.exe
              2007-01-05 21:27 . 2007-01-05 21:27   9453630   ----a-w-   c:\program files\vlc-0.8.6a-win32.exe
              2007-01-05 20:47 . 2007-01-05 20:46   6653000   ----a-w-   c:\program files\winamp532_full_emusic-7plus.exe
              2007-01-05 20:19 . 2007-01-05 20:19   181752   ----a-w-   c:\program files\yinst_current.exe
              2006-12-12 19:19 . 2006-12-12 19:19   1005104   ----a-w-   c:\program files\aolsetup.exe
              2003-08-27 19:19 . 2007-01-19 21:15   36963   ----a-r-   c:\program files\Common Files\SM1updtr.dll
              2000-09-18 23:09 . 2000-09-18 23:09   2487727   ----a-w-   c:\program files\Iridescence.exe
              .
              .
              (((((((((((((((((((((((((((((   SnapShot@2011-03-06_20.39.46   )))))))))))))))))))))))))))))))))))))))))
              .
              + 2011-03-08 03:49 . 2011-03-08 03:49   16384              c:\windows\Temp\Perflib_Perfdata_250.dat
              - 2010-12-06 16:44 . 2010-07-05 13:15   17272              c:\windows\system32\spmsg.dll
              + 2010-12-06 16:44 . 2008-07-08 13:02   17272              c:\windows\system32\spmsg.dll
              + 2005-08-16 10:18 . 2009-07-27 23:17   135168              c:\windows\system32\shsvcs.dll
              - 2005-08-16 10:18 . 2008-04-14 00:12   135168              c:\windows\system32\shsvcs.dll
              + 2009-07-27 23:17 . 2009-07-27 23:17   135168              c:\windows\system32\dllcache\shsvcs.dll
              .
              (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
              .
              .
              *Note* empty entries & legit default entries are not shown
              REGEDIT4
              .
              [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
              "SetDefaultMIDI"="MIDIDef.exe" [2004-12-23 24576]
              "Ebxixm"="c:\documents and settings\Tia\Application Data\Ebxixm.exe" [2011-03-01 110080]
              .
              [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
              "ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
              "nwiz"="nwiz.exe" [2006-08-23 1617920]
              "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-08-23 86016]
              "DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
              "KBD"="c:\hp\KBD\KBD.EXE" [2001-07-06 61440]
              "QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-12-11 286720]
              "SM1BG"="c:\windows\SM1BG.EXE" [2003-08-27 94208]
              "PE2CKFNT SE"="c:\program files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe" [1998-07-03 25088]
              "SigmatelSysTrayApp"="stsystra.exe" [2006-07-27 282624]
              "CTSysVol"="c:\program files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe" [2005-10-31 57344]
              "MBMon"="CTMBHA.DLL" [2006-03-16 1355468]
              "UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
              "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-23 7630848]
              "Logitech Utility"="Logi_MwX.Exe" [2003-11-07 19968]
              "WinampAgent"="c:\program files\Winamp\winampa.exe" [2009-07-01 37888]
              "SBAMTray"="c:\program files\Sunbelt Software\VIPRE\SBAMTray.exe" [2010-08-20 1348944]
              "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
              "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
              "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
              .
              c:\documents and settings\All Users\Start Menu\Programs\Startup\
              VPN Client.lnk - c:\windows\Installer\{51FB15F4-AD27-43BC-AD4B-DD0354FB6BBD}\Icon3E5562ED7.ico [2009-2-12 6144]
              .
              [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
              "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
              .
              [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
              2009-09-03 22:21   548352   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.DLL
              .
              [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
              @="Service"
              .
              [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBPIMSvc]
              @="Service"
              .
              [HKEY_LOCAL_MACHINE\software\microsoft\security center]
              "AntiVirusOverride"=dword:00000001
              .
              [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
              "EnableFirewall"= 0 (0x0)
              "DisableNotifications"= 1 (0x1)
              .
              [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
              "c:\\WINDOWS\\system32\\usmt\\migwiz.exe"=
              "c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
              "c:\\WINDOWS\\system32\\sessmgr.exe"=
              "c:\\Program Files\\Messenger\\msmsgs.exe"=
              "%windir%\\Network Diagnostic\\xpnetdiag.exe"=
              "%windir%\\system32\\sessmgr.exe"=
              .
              [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
              "10421:UDP"= 10421:UDP:*:Disabled:SingleClick Discovery Protocol
              "10426:UDP"= 10426:UDP:*:Disabled:SingleClick ICC
              "21:TCP"= 21:TCP:FTP
              .
              R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 1:25 PM 12872]
              R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 1:41 PM 67656]
              R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [8/27/2010 9:39 AM 21464]
              R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [8/13/2010 3:54 PM 331992]
              R1 SbTis;SbTis;c:\windows\system32\drivers\sbtis.sys [8/26/2010 11:23 AM 212568]
              R2 hnmwrlspkt;HomeNet Manager Wireless Protocol;c:\windows\system32\drivers\hnm_wrls_pkt.sys [7/14/2006 2:01 AM 13824]
              R2 msFTPServerForm;ArGoSoft FTP Server;c:\program files\ArGo Software Design\FTP Server\ftpsrvnt.exe [1/6/2007 3:14 PM 1206784]
              R2 SBAMSvc;VIPRE Antivirus Premium;c:\program files\Sunbelt Software\VIPRE\SBAMSvc.exe [8/20/2010 9:16 AM 2763080]
              R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [8/27/2010 9:39 AM 69976]
              R2 SBPIMSvc;SB Recovery Service;c:\program files\Sunbelt Software\VIPRE\SBPIMSvc.exe [8/20/2010 9:15 AM 181584]
              R2 wsppkt;Wireless Security Protocol;c:\windows\system32\drivers\wsp_pkt.sys [7/14/2006 2:02 AM 13696]
              R3 S6U12BScanner;MUSTEK 1200 UB Still Image Device Service;c:\windows\system32\drivers\usbscan.sys [2/26/2007 10:54 AM 15104]
              R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [8/13/2010 3:54 PM 68696]
              S3 SbHips;sbhips;c:\windows\system32\drivers\sbhips.sys [8/26/2010 11:23 AM 94040]
              S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [5/13/2010 7:56 AM 98392]
              .
              .
              ------- Supplementary Scan -------
              .
              uStart Page = hxxp://my.yahoo.com/
              uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
              mStart Page = hxxp://www.dell.com
              uInternet Connection Wizard,ShellNext = iexplore
              uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
              FF - ProfilePath - c:\documents and settings\Tia\Application Data\Mozilla\Firefox\Profiles\z8504by0.default\
              FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
              FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
              FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
              FF - Ext: Java Quick Starter: [email protected] - c:\program files\Java\jre6\lib\deploy\jqs\ff
              FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
              FF - Ext: XULRunner: {C4D5B765-355A-4F33-8352-0D2BB7B421B3} - c:\documents and settings\Tia\Local Settings\Application Data\{C4D5B765-355A-4F33-8352-0D2BB7B421B3}
              FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
              FF - Ext: Adblock Plus: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} - %profile%\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
              .
              .
              **************************************************************************
              .
              disk not found C:\
              .
              please note that you need administrator rights to perform deep scan
              scanning hidden processes ... 
              .
              scanning hidden autostart entries ...
              .
              scanning hidden files ... 
              .
              scan completed successfully
              hidden files:
              .
              **************************************************************************
              .
              --------------------- LOCKED REGISTRY KEYS ---------------------
              .
              [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{05AC2CA4-9D93-32D8-AE673619A46BB764}\{B5C3A2C7-0F69-BCDD-BACA5675DFFD204D}\{69E387FB-63DC-7F36-9B03233CFCE1F807}*]
              "1D1OWFM6WKF6TLM3S2BGKKUUDG1"=hex:01,00,01,00,00,00,00,00,71,4a,e0,45,b7,4f,44,
                 fb,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
              .
              [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{8AC0FFDC-D68A-4D5F-75BF0D842EDCB137}\{3647E330-7B13-5DC9-623E15C2DE512604}\{FDA52484-33A0-4DF1-40A7FB2F70E68E7D}*]
              "1D1OWFM6WKF6TLM3S2BGKKUUDG1"=hex:01,00,01,00,00,00,00,00,71,4a,e0,45,b7,4f,44,
                 fb,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
              .
              [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{D96284CB-92E6-3E1E-196BB0273B005327}\{BCF0CDFC-4A0B-26E5-259182A4D665E8F2}\{6E248836-421D-F84C-CF6B8AC08EBF0D43}*]
              "1D1OWFM6WKF6TLM3S2BGKKUUDG1"=hex:01,00,01,00,00,00,00,00,71,4a,e0,45,b7,4f,44,
                 fb,35,81,92,71,e8,29,5a,84,14,35,16,70,d8,6e,ff,61
              .
              --------------------- DLLs Loaded Under Running Processes ---------------------
              .
              - - - - - - - > 'winlogon.exe'(1304)
              c:\program files\SUPERAntiSpyware\SASWINLO.DLL
              .
              Completion time: 2011-03-07  23:02:00
              ComboFix-quarantined-files.txt  2011-03-08 04:01
              ComboFix2.txt  2011-03-07 12:17
              ComboFix3.txt  2011-03-06 23:18
              ComboFix4.txt  2011-03-06 20:41
              .
              Pre-Run: 22,792,761,344 bytes free
              Post-Run: 22,777,327,616 bytes free
              .
              - - End Of File - - 3D29138AEFBD3BC1D413CB8201839DEF

              SuperDave

              • Malware Removal Specialist


              • Genius
              • Thanked: 1020
              • Certifications: List
              • Experience: Expert
              • OS: Windows 10
              Re: Something blocking me from AV websites, have done required steps
              « Reply #10 on: March 08, 2011, 01:23:41 PM »
              SysProt Antirootkit

              Download
              SysProt Antirootkit from the link below (you will find it at the bottom
              of the page under attachments, or you can get it from one of the
              mirrors).

              http://sites.google.com/site/sysprotantirootkit/

              Unzip it into a folder on your desktop.
              • Double click Sysprot.exe to start the program.
              • Click on the Log tab.
              • In the Write to log box select the following items.
                • Process << Selected
                • Kernel Modules << Selected
                • SSDT << Selected
                • Kernel Hooks << Selected
                • IRP Hooks << NOT Selected
                • Ports << NOT Selected
                • Hidden Files << Selected
              • At the bottom of the page
                • Hidden Objects Only << Selected
              • Click on the Create Log button on the bottom right.
              • After a few seconds a new window should appear.
              • Select Scan Root Drive. Click on the Start button.
              • When it is complete a new window will appear to indicate that the scan is finished.
              • The log will be saved automatically in the same folder Sysprot.exe was extracted to. Open the text file and copy/paste the log here.
              Windows 8 and Windows 10 dual boot with two SSD's

              misstia

                Topic Starter


                Rookie

                • Experience: Beginner
                • OS: Unknown
                Re: Something blocking me from AV websites, have done required steps
                « Reply #11 on: March 08, 2011, 03:35:08 PM »
                SysProt AntiRootkit v1.0.1.0
                by swatkat

                ******************************************************************************************
                ******************************************************************************************

                No Hidden Processes found

                ******************************************************************************************
                ******************************************************************************************
                Kernel Modules:
                Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
                Service Name: ---
                Module Base: F37C4000
                Module End: F37DC000
                Hidden: Yes

                Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS
                Service Name: ---
                Module Base: F79E1000
                Module End: F79E3000
                Hidden: Yes

                Module Name: \??\C:\DOCUME~1\Tia\LOCALS~1\Temp\catchme.sys
                Service Name: catchme
                Module Base: F781F000
                Module End: F7827000
                Hidden: Yes

                Module Name: \??\C:\WINDOWS\system32\Drivers\PROCEXP113.SYS
                Service Name: ---
                Module Base: F7A31000
                Module End: F7A33000
                Hidden: Yes

                ******************************************************************************************
                ******************************************************************************************
                SSDT:
                Function Name: ZwCreateKey
                Address: F79474D0
                Driver Base: F7947000
                Driver End: F794B000
                Driver Name: \SystemRoot\system32\drivers\sbaphd.sys

                Function Name: ZwSetValueKey
                Address: F7947520
                Driver Base: F7947000
                Driver End: F794B000
                Driver Name: \SystemRoot\system32\drivers\sbaphd.sys

                ******************************************************************************************
                ******************************************************************************************
                No Kernel Hooks found

                ******************************************************************************************
                ******************************************************************************************
                Hidden files/folders:
                Object: C:\Qoobox\BackEnv\AppData.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Cache.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Cookies.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Desktop.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Favorites.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\History.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\LocalAppData.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\LocalSettings.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Music.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\NetHood.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Personal.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Pictures.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\PrintHood.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Profiles.Folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Profiles.Folder.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Programs.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Recent.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\SendTo.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\SetPath.bat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\StartMenu.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\StartUp.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\SysPath.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\Templates.folder.dat
                Status: Access denied

                Object: C:\Qoobox\BackEnv\VikPev00
                Status: Access denied


                SuperDave

                • Malware Removal Specialist


                • Genius
                • Thanked: 1020
                • Certifications: List
                • Experience: Expert
                • OS: Windows 10
                Re: Something blocking me from AV websites, have done required steps
                « Reply #12 on: March 09, 2011, 12:42:13 PM »
                AVENGER

                • Download The Avenger by Swandog46 from here.
                • Unzip/extract it to a folder on your desktop.
                • Double click on avenger.exe to run The Avenger.
                • Click OK.
                • Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
                • Click the Execute button.
                • You will be asked No script has been entered.  Do you want to execute a rootkit scan only?.
                • Click Yes.
                • You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot.  Reboot now?.
                • Click Yes.
                • Your PC will now be rebooted.
                • After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt).
                • Please post this log, along with a new HijackThis log in your next reply.
                Windows 8 and Windows 10 dual boot with two SSD's

                misstia

                  Topic Starter


                  Rookie

                  • Experience: Beginner
                  • OS: Unknown
                  Re: Something blocking me from AV websites, have done required steps
                  « Reply #13 on: March 09, 2011, 01:26:19 PM »
                  I did as instructed, logs posted below.  I had not rebooted my computer in days and had been able to go to sunbelt and other AV websites after I reran the combofix the other day.  I cannot go to any AV websites now again.  I just tried. I get the 'problem loading page' error as I had been before.

                  Also when the computer reboot I got this error box, I don't have screen capture but this is exactly what it said:

                  Exception Processing Message
                  c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6f7c

                  I had the option to 'cancel' 'try again' 'continue', i tried to X out of the box and it wouldn't let me, i was unsure what to do, so i hit cancel. I hope that was the right option. I have never gotten an error like that before.

                  Here are the logs:

                  Logfile of The Avenger Version 2.0, (c) by Swandog46
                  http://swandog46.geekstogo.com

                  Platform:  Windows XP

                  *******************

                  Script file opened successfully.
                  Script file read successfully.

                  Backups directory opened successfully at C:\Avenger

                  *******************

                  Beginning to process script file:

                  Rootkit scan active.
                  No rootkits found!


                  Completed script processing.

                  *******************

                  Finished!  Terminate.

                  Logfile of Trend Micro HijackThis v2.0.2
                  Scan saved at 3:19:10 PM, on 3/9/2011
                  Platform: Windows XP SP3 (WinNT 5.01.2600)
                  MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
                  Boot mode: Normal

                  Running processes:
                  C:\WINDOWS\System32\smss.exe
                  C:\WINDOWS\system32\csrss.exe
                  C:\WINDOWS\system32\winlogon.exe
                  C:\WINDOWS\system32\services.exe
                  C:\WINDOWS\system32\lsass.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\System32\svchost.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\system32\spoolsv.exe
                  C:\WINDOWS\Explorer.EXE
                  C:\WINDOWS\system32\NOTEPAD.EXE
                  C:\WINDOWS\ehome\ehtray.exe
                  C:\Program Files\Dell\Media Experience\DMXLauncher.exe
                  C:\HP\KBD\KBD.EXE
                  C:\WINDOWS\SM1BG.EXE
                  C:\WINDOWS\stsystra.exe
                  C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
                  C:\WINDOWS\system32\Rundll32.exe
                  C:\Program Files\Winamp\winampa.exe
                  C:\DOCUME~1\Tia\LOCALS~1\Temp\clclean.0001
                  C:\Program Files\Common Files\Java\Java Update\jusched.exe
                  C:\Program Files\Logitech\MouseWare\system\em_exec.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
                  C:\WINDOWS\system32\CTsvcCDA.exe
                  C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
                  C:\WINDOWS\eHome\ehRecvr.exe
                  C:\WINDOWS\eHome\ehSched.exe
                  C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
                  C:\Program Files\Java\jre6\bin\jqs.exe
                  C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
                  c:\Program Files\ArGo Software Design\FTP Server\ftpsrvnt.exe
                  C:\WINDOWS\system32\nvsvc32.exe
                  C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
                  C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\system32\svchost.exe
                  C:\WINDOWS\system32\MsPMSPSv.exe
                  C:\WINDOWS\ehome\mcrdsvc.exe
                  C:\WINDOWS\system32\wuauclt.exe
                  C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe
                  C:\WINDOWS\system32\dllhost.exe
                  C:\WINDOWS\system32\wbem\unsecapp.exe
                  C:\WINDOWS\system32\wbem\wmiprvse.exe
                  C:\WINDOWS\system32\wbem\wmiapsrv.exe
                  C:\WINDOWS\System32\alg.exe
                  C:\WINDOWS\system32\wbem\wmiprvse.exe
                  C:\WINDOWS\System32\svchost.exe
                  C:\WINDOWS\system32\wuauclt.exe
                  C:\WINDOWS\eHome\ehmsas.exe
                  C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
                  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
                  R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=3061211
                  R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
                  O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
                  O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
                  O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
                  O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
                  O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
                  O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
                  O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
                  O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
                  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
                  O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
                  O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
                  O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
                  O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
                  O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
                  O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
                  O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
                  O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
                  O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
                  O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files\Sunbelt Software\VIPRE\SBAMTray.exe"
                  O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
                  O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
                  O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
                  O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
                  O4 - Global Startup: VPN Client.lnk = ?
                  O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
                  O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                  O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
                  O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
                  O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1168029457701
                  O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
                  O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
                  O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)
                  O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
                  O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
                  O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
                  O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Pure Digital Technologies\FlipShare\FlipShareService.exe
                  O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
                  O23 - Service: ArGoSoft FTP Server (msFTPServerForm) - ArGo Software Design - c:\Program Files\ArGo Software Design\FTP Server\ftpsrvnt.exe
                  O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
                  O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBAMSvc.exe
                  O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\VIPRE\SBPIMSvc.exe

                  --
                  End of file - 7108 bytes



                  SuperDave

                  • Malware Removal Specialist


                  • Genius
                  • Thanked: 1020
                  • Certifications: List
                  • Experience: Expert
                  • OS: Windows 10
                  Re: Something blocking me from AV websites, have done required steps
                  « Reply #14 on: March 09, 2011, 05:01:40 PM »
                  Quote
                  I don't have screen capture but this is exactly what it said:
                  How to post screenshots or images

                  Quote
                  I had the option to 'cancel' 'try again' 'continue', i tried to X out of the box and it wouldn't let me, i was unsure what to do, so i hit cancel. I hope that was the right option. I have never gotten an error like that before.
                  It could be caused by a number of things. Let's hope it doesn't come back.

                  Let's try this:

                  Please navigate to Start>Run and type cmd

                  in the window that pops up type ipconfig /flushdns

                  ***************************************
                  I'd like to scan your machine with ESET OnlineScan

                  •Hold down Control and click on the following link to open ESET OnlineScan in a new window.
                  ESET OnlineScan
                  •Click the button.
                  •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
                  • Click on to download the ESET Smart Installer. Save it to your desktop.
                  • Double click on the icon on your desktop.
                  •Check
                  •Click the button.
                  •Accept any security warnings from your browser.
                  •Check
                  •Push the Start button.
                  •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
                  •When the scan completes, push
                  •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
                  •Push the button.
                  •Push
                  A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
                  Windows 8 and Windows 10 dual boot with two SSD's