My wife has a HP9000 laptop running Windows XP. She is using WiFi connected to a Netgear wirelss router in my home network. My base computer is a desktop running Windows 7 64 bitand is connected to the router via ethernet cable. For a couple of years now this system has been working satisfactorily....but...
PROBLEM: When she clicks on internet explorer, the laptop connects to the internet and tries to bring up Yahoo or Google home page a message appears: "Internet explorer has encountered a problem with an add-on and needs to close".
the name of the add-on is yt.dll
If I check my internet connections it appears to have disconnected.
Can any one advise me of the problem??
NOTE: Sometimes she can get google but cannot access any of the web sites in her favorites list.