Author Topic: MSWord Background (Read 10024 times)

controlengineer · « **on:** March 31, 2011, 06:47:45 PM »

Hi,

I have a big problem. I cut and asted a picture into MSWord 2007 using SnagIt. The picture now comes up as a "SORT OF" background every time I try to use MSWord. It is not a background. I have tried changin using the backgroun, pattern and etc. on the "page Layout" tab. I even removed MSOffice and reinstalled .t The $/%;4@ is still there.
I am in real need of some help!!!!!

controlengineer

Computer_Commando · « **Reply #1 on:** March 31, 2011, 06:53:08 PM »

Select the picture & delete it or select it and resize it. Depending on the image size, it could be 4-5 times the size of the viewed page. Next time select Paste--Special--Bitmap

soybean · « **Reply #2 on:** March 31, 2011, 06:56:04 PM »

Can you delete it, as Computer_Commando suggested? If so, then close Word. Does it ask you to save changes?

controlengineer · « **Reply #3 on:** March 31, 2011, 07:04:27 PM »

The picture will not "select". Clicking on it does nothing. Deleting does nothing. It is likes its there but not there. You can see it but not affect it.

control engineer

patio · « **Reply #4 on:** March 31, 2011, 07:10:27 PM »

You have selected it to be the default background image...revert this in Tools /Options as suggested to you in chat...

controlengineer · « **Reply #5 on:** March 31, 2011, 07:21:06 PM »

UHHH??? I am using 2007 I do not see a tools/option selection.
Please help. I can do calculus in my head. I can simulate any order of differnetial equation. I have 12 years of college.

I think I am rather smart but I starting to get #@$%^ mad.

Thanks for your support.

control engineer

controlengineer · « **Reply #6 on:** March 31, 2011, 07:23:31 PM »

HI, It does not ask to be saved. I am sure it is something simple but I have been trying to fix this for 4 days.

Thanks,
ControlEngineer

Computer_Commando · « **Reply #7 on:** March 31, 2011, 07:27:53 PM »

If you start a new blank document, is the image there?

soybean · « **Reply #8 on:** March 31, 2011, 07:28:35 PM »

With Word closed, find your normal.dotm file, delete or rename it, and then start Word. This will cause Word to create a new normal.dotm file, which is the default template in which Word saves preferences and settings. A reference: http://www.pcdon.com/word-unstable-corrupted-normal-dot.html

controlengineer · « **Reply #9 on:** March 31, 2011, 07:29:44 PM »

Hi - Thank you for helpin. YES when I open a new blank document the picture is there.

control engineer

controlengineer · « **Reply #10 on:** March 31, 2011, 07:32:30 PM »

I searched my entire C drive there is no "normal.dotm " file and there is no "*.dotm" file.

Computer_Commando · « **Reply #11 on:** March 31, 2011, 07:34:09 PM »

Quote from: controlengineer on March 31, 2011, 07:32:30 PM

I searched my entire C drive there is no "normal.dotm " file and there is no "*.dotm" file.

normal.dot
dot=Document Template

controlengineer · « **Reply #12 on:** March 31, 2011, 07:39:10 PM »

HI! The same no "normal.dot". There are some other .dot but they are for other programs.

Computer_Commando · « **Reply #13 on:** March 31, 2011, 07:49:39 PM »

Do this:

* Click on Start>Search>All Files & Folders and type normal.dot into the "Name or Partial Name:" field. (Typing normal.dot will also find normal.dotm in Word 2007 and Word 2010).

* Next click on Advanced Options and be sure that Search System Folders and Search Subfolders are checked, along with Search Hidden Files & Folders.

* Also, the "Look In:" field should be set to your main hard drive (usually Local Disk C:) rather than to an individual folder, such as "My Documents."

So much for: "...I can do calculus in my head. I can simulate any order of differnetial(sp) equation. I have 12 years of college."
Been there, done that; mostly a waste of time & energy. I used to be a Controls Engineer.

soybean · « **Reply #14 on:** March 31, 2011, 07:51:01 PM »

Word 2007, that template is normal.dotm. For earlier versions of Word, it was normal.dot.

On my system, it is located at C:\Users\user\AppData\Roaming\Microsoft\Templates. Replace user with your user name. http://pubs.logicalexpressions.com/pub0009/LPMArticle.asp?ID=831 tells how to locate it via Word Options.

Edit: As Computer_Commando said, a search on normal.dot should also find normal.dotm.

Computer_Commando · « **Reply #15 on:** March 31, 2011, 07:55:21 PM »

That was a good reference link Soybean. I couldn't find mine without selecting the advanced options.

controlengineer · « **Reply #16 on:** March 31, 2011, 07:55:39 PM »

Mr. Commando,

I bow to your superiority. I will do as you and Mr. Soybean suggest.

It will take me a few minutes.

Sincerely,
controlengineer.

controlengineer · « **Reply #17 on:** March 31, 2011, 08:03:02 PM »

I found 2 Normal.dotm files. I renamed both. I started MSWrod up. Nothing has changed.

I appriciate the help! Even though it did not work you are still better than I am at this stuff. I am getting ready to give up.

Computer_Commando · « **Reply #18 on:** March 31, 2011, 08:09:26 PM »

Quote from: controlengineer on March 31, 2011, 08:03:02 PM

I found 2 Normal.dotm files. I renamed both. I started MSWrod up. Nothing has changed.

I appriciate the help! Even though it did not work you are still better than I am at this stuff. I am getting ready to give up.

Word must be closed to find all occurrences of Normal.dotm
Did you read all of this? http://www.pcdon.com/word-unstable-corrupted-normal-dot.html

Quote from: controlengineer on March 31, 2011, 07:55:39 PM

Mr. Commando,
I bow to your superiority...

No, not really. You know what you know & you don't know what you haven't learned. That's why you're here. I'm wondering how your cut & paste got saved as the template. Next time you save the file, select Save As & insure that doc is selected in Save As--Type & not dotm.

BTW, you don't need SnagIt, you can select Insert---File or Insert---Object from Word

Edit:
Also, it may be too late to fix the subject document since the template is already embedded into it. Not sure about this, though.

controlengineer · « **Reply #19 on:** March 31, 2011, 08:14:09 PM »

Word was closed.

I did another search and the files are gone. I deleted just in case.

Yes I read the reference completely.

Do I need to reboot?

I still bow to your knowledge. Computers have always been a tool to me but mastering them is an illusion (at least on my part)!

Thanks,
control engineer

controlengineer · « **Reply #20 on:** March 31, 2011, 08:17:40 PM »

I did another search on *dotm. I found the new normal.dotm file. I double clicked on it. I got the same new page with grid picture on it.

Computer_Commando · « **Reply #21 on:** March 31, 2011, 08:23:07 PM »

Let's not use the template. Try File---New---Blank Document
Is it blank?
If it is, save it as Normal.dotm into the location you find Normal to overwrite it.

You may have to select Tools---Templates & Add-Ins; deselect Normal

Read my Edit on the previous post. You will probably have to recreate the file in question by opening a new blank document, copy all the contents of the old document & paste them into the new. It will not copy the background even if you Select All. Then you can continue by inserting the photo.

This will fix it permanently: http://support.microsoft.com/kb/323117

controlengineer · « **Reply #22 on:** March 31, 2011, 08:30:21 PM »

OK. I did what you jest suggested. No change.

I also tried to go to a new template. The cross hatching was still on the new template.

I tried other template. The cross hatching that I pasted in from SnagIt was still there.

I rebooted my machine. No change.

Computer_Commando · « **Reply #23 on:** March 31, 2011, 08:33:41 PM »

Quote from: controlengineer on March 31, 2011, 08:30:21 PM

OK. I did what you jest suggested. No change.

I also tried to go to a new template. The cross hatching was still on the new template.

I tried other template. The cross hatching that I pasted in from SnagIt was still there.

I rebooted my machine. No change.

Rebooting will do nothing.
Probably Method II will fix it: http://support.microsoft.com/kb/323117

controlengineer · « **Reply #24 on:** March 31, 2011, 08:34:19 PM »

The Normal.dotm file that is created when MSWord is started after I have deleted it has the cross hatching in it.

Somehow the creation process is inserting the cross hatching.

Computer_Commando · « **Reply #25 on:** March 31, 2011, 08:39:06 PM »

If you open Normal.dotm file, you should be able to edit it. CNTRL-A, select all, then DEL.
http://support.microsoft.com/kb/323117

Remove the unexpected content from the Normal.dot template
To do remove the unexpected content from the Normal.dot template, remove the content by opening the Normal.dot template manually. To do this, follow these steps:

1. Click Start , and then click Search.
2. In the left pane, click All files and folders.
3. In the Named box, type normal.dot , and then click OK.
4. When the search process is complete, right-click Normal.dot, and then click Open.
5. Remove the unwanted content from the Normal.dot template.
6. Click File, and then clickSave.
7. Click File, and then click Close to close the Normal.dot template.

If this doesn't work, try Method 2, then 3, then 4.

controlengineer · « **Reply #26 on:** March 31, 2011, 08:41:20 PM »

Mr Commando and Mr Soybean,

Thanks you for the assistance. My better half is yelling at me to shut it down for the night.

She does not like me working past 7:00 Pm. She likes her quality time.

I will try all of your suggestion especially the last one. It looked very interesting. I think the Word repair may be the key.

I will post the results tomorrow. Please check back to see if I am still stuck. I truly hope not.

Again you have been very helpful and very tolerant of my lack of knowledge.

I sincerely thank you.

control engineer.

Computer_Commando · « **Reply #27 on:** March 31, 2011, 08:46:17 PM »

The Microsoft support instructions will work. Enough for 1 night.

controlengineer · « **Reply #28 on:** April 01, 2011, 07:52:29 AM »

Hello,

I have done all you recommended and I still have the problem.

Summary:

SYSTEM:
Windows Xp – 64 bit
Quad core
20 Tb hard drive
8 GB ram
2 Nvidia video cards – 1 GB each.
3 24 inch monitors

Problem: MSWord 2007 when booted comes up with a cross hatch pattern in the background. Very annoying.

Attempts:

It is not a picture. Cannot be selected and deleted.

Select all does nothing.

Object select does nothing.

The background cross hatch does not print.

Deleting the Normal.dotm file does not help.

Trying to edit the Normal.dotm file does not help. I even tried to open the file with a text file deitor. It is in binary form.

Turning off all Add-Ins does not help.

Turning off all macros does not help.

Uninstalling MSOffice and reinstalling does not help.

Trying the procedures on does not help
http://www.pcdon.com/word-unstable-corrupted-normal-dot.html

Trying the procedures on does not help
http://support.microsoft.com/kb/323117

I have attached the Normal.dotm for examination.

I have also attached the image of the MSWord blank document when it is booted.

I also attached a saved blank page from MSWord.

3 Documents from controlengineer.zip

I am literally lost. I do not know what else to do.

Thanks,

controlengineer

[recovering disk space - old attachment deleted by admin]

BC_Programmer · « **Reply #29 on:** April 01, 2011, 08:54:22 AM »

I don't see anything as specified in the given image at all; the document and the template load up blank for me.

controlengineer · « **Reply #30 on:** April 01, 2011, 09:21:31 AM »

I was afraid of that. I was hoping it was in the Normal.dotm file.

I am at a loss as to what to do next.

controlengineer · « **Reply #31 on:** April 01, 2011, 10:10:50 AM »

I found the problem.

In the view tab in Word 2007 there is section in the ribbon called "Show/Hide". One of the selection is grid.

Somehow this "grid" was checked. I do not remember doing this.

I unchecked "grid" and the cross/hatching immediately went away.

Mr. Commando, My Soybean, and Mr. BC_Programmer,

I really appreciate your help. If I had not recieved your assistance I would have given up and scrubbed my drive to do a rebuild.

Thanks!!!!!!!!

Sincerely,

controlengineer

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Author Topic: MSWord Background (Read 10024 times)

controlengineer

Computer_Commando

soybean

controlengineer

patio

controlengineer

controlengineer

Computer_Commando

soybean

controlengineer

controlengineer

Computer_Commando

controlengineer

Computer_Commando

soybean

Computer_Commando

controlengineer

controlengineer

Computer_Commando

controlengineer

controlengineer

Computer_Commando

controlengineer

Computer_Commando

controlengineer

Computer_Commando

controlengineer

Computer_Commando

controlengineer

BC_Programmer

controlengineer

controlengineer