Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Desperately in need of help...!  (Read 2461 times)

0 Members and 1 Guest are viewing this topic.

uni2811

    Topic Starter


    Rookie

    Desperately in need of help...!
    « on: April 21, 2011, 10:23:44 PM »
    i have a levono Y450 laptop computer, using window vista 64-bits. Recently my computer got infected by viruses. I tried to run SuperAntispyware free edition to remove the viruses but it seemed didn't work. Now on my home screen has a window called" Vista home security 2011 version" saying my computer i infected. There is another warning also said the system is hijacked. What should i do? please help!!!!!

    jason2074



      Egghead

    • It doesn't matter.
    • Thanked: 224
    • Experience: Beginner
    • OS: Windows 7
    Re: Desperately in need of help...!
    « Reply #1 on: April 22, 2011, 07:06:06 AM »
    Read here and post the logs needed and a Malware Expert will guide you.
    http://www.computerhope.com/forum/index.php/topic,46313.0.html

    uni2811

      Topic Starter


      Rookie

      Re: Desperately in need of help...!
      « Reply #2 on: April 22, 2011, 11:41:29 PM »
      Read here and post the logs needed and a Malware Expert will guide you.
      http://www.computerhope.com/forum/index.php/topic,46313.0.html
      this is the SUPERAntispyware log i just ran today...

      [recovering disk space - old attachment deleted by admin]

      uni2811

        Topic Starter


        Rookie

        Re: Desperately in need of help...!
        « Reply #3 on: April 22, 2011, 11:44:42 PM »
        also here is the one that i ran when my computer first got infected. I dont know which log should i post, so i post both of them up...hoping you guy will know how to fix it. Thanks!

        [recovering disk space - old attachment deleted by admin]

        JJ 3000



          Egghead
        • Thanked: 237
        • Experience: Familiar
        • OS: Linux variant
        Re: Desperately in need of help...!
        « Reply #4 on: April 22, 2011, 11:56:54 PM »
        uni2811,

        You need to start a new topic here:

        http://www.computerhope.com/forum/index.php/board,53.0.html


        Also, unless your helper directs you to do so, please do not attach logs from malware tools.

        Instead, copy and paste bits of information in to multiple posts, so as to not exceed the character limit.

        We need to analyze the logs online, so it is helpful to have them copy and pasted, as well as visible.

        Thanks!
        Save a Life!
        Adopt a homeless pet.
        http://www.petfinder.com/